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West Herr Toyota of Rochester
Rochester, NY
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 13, 2026
Tom and Mimi brought paperwork and the new car to my
house. Mimi very methodically walked me through the various signature pages explaining what was significant about it and digitally got my contract si
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by mpriordan65
Employees Worked With
JJ was salesman; Thomas and Mimi
February 10, 2026
Great overall experience from sales to service.
I wouldn’t go anywhere else; unless they slip up. 😉
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by Toyota Tru
Employees Worked With
Scott, Allen, and many more.
February 02, 2026
Derek was very helpful and in a timely manner fixed the
issue with our 2010 Prius. Thank you Derek for your help
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by Candle1156
Employees Worked With
Derek
