West Herr Toyota of Williamsville

Tom is fantastic. He is helpful, a good listener and very professional. He took care of the problem in our Rav 4 very well . He is helpful, a good listener and very professional. He took care of the problem in our Rav 4 very well . More

Excellent experience! Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue to return to West Herr Toyota for future leases and car maintenance visits! Thank you for all the help! More

Professional and responsive staff. Frequent updates and communication. I was very pleased with my collision claim handling, and the excellent end result! Frequent updates and communication. I was very pleased with my collision claim handling, and the excellent end result! More

Robin who was the service representative was very friendly and helpful in getting my vehicle scheduled and repaired friendly and helpful in getting my vehicle scheduled and repaired More

I’m 100% satisfied with Everyone at West Herr Toyota of Williamsville NY! Josh-Great Sales! Doug-Great Service! Shopping for my truck so quick, and easy! The Sales, and Service Department Staff, are profes Williamsville NY! Josh-Great Sales! Doug-Great Service! Shopping for my truck so quick, and easy! The Sales, and Service Department Staff, are professional, and very polite, and personable! Even the Service Department Manager was excellent! I will buy my next vehicle there, and refer all my Family, and Friends! More

Everyone we dealt with on the staff was pleasant, knowledgeable and very helpful. They made you feel that you were very important. knowledgeable and very helpful. They made you feel that you were very important. More

Robin , Toyota car advisor is the best. She is very kind and polite. She is very knowledgeable regarding my car maintenance. West her Toyota is lucky to have her as one of your advisors She is very kind and polite. She is very knowledgeable regarding my car maintenance. West her Toyota is lucky to have her as one of your advisors More

Fantastic service department. Friendly quick service every time. I have been going there for years. I will not deal with any other dealership. They the total package no need to go Friendly quick service every time. I have been going there for years. I will not deal with any other dealership. They the total package no need to go anywhere else. Sales and service is Top Notch Period !!! More

fantastic service dept! scheduled me in the same or following day twice after unexpected issues, and got me on my way. thanks! scheduled me in the same or following day twice after unexpected issues, and got me on my way. thanks! More

The only issue I had is we made an appointment and we had to wait month. We brought it in on a Monday and they didn’t even bring it into the shop until Friday. What’s the purpose of an appointment? The work to wait month. We brought it in on a Monday and they didn’t even bring it into the shop until Friday. What’s the purpose of an appointment? The work done on it was mediocre there was a little chip at the top of the bumper very visible that we spotted when we got home but passed your quality inspection. To my inconvenience I brought it back and they did touch it up. More