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West Herr Toyota of Williamsville

Williamsville, NY

4.7
351 Reviews

8129 Main Street

Williamsville, NY

14221

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Showing 351 reviews

January 07, 2022

Came to trust them as a repair and collision shop. They do not take advantage of me as a woman. Might be higher than others but trust is most important to me. Purchased my car through their Select program More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Donovan
December 31, 2021

Best auto dealer I have ever been associated with. The people in the service dept are very professional as is everyone I have dealt with at West Herr. More

by robert.vogel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 02, 2022 -

robert.vogel responded

See above.

Jan 02, 2022 -

robert.vogel responded

See above

December 22, 2021

Scheduling was easy Fast and courteous service very professional very clean and the coffee was hot More

by Bud.poe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
December 21, 2021

Maintenance Service is very poor and they change too much. Every time they say new issues and they charge lol. I would suggest, don’t visit Westherr Toyota More

by Ven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas c, Pat Schiske
December 18, 2021

good service fast and polite and jessie always does a great job every time I bring my car in More

by ggs314
Customer Service
Recommend Dealer
Yes
Employees Worked With
jessie
December 13, 2021

The service I receive at West Herr Toyota is always flawless in my opinion. I was especially impressed with Amanda as I checked out at the West Herr Toyota location. She was nice and even asked me how More

by Ryan Conrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda at the Checkout window
December 02, 2021

Service person Rachael was efficient, personable, and and professional. Waiting time for services to vehicle was very good. More

by mcneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael
October 29, 2021

Could not have asked for a better experience! Kristin was was absolutely wonderful .Always ready to offer me options patiently. More

by Grandma June
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schiske
October 25, 2021

Fast efficient service work. Car was washed after service. Waiting room was comfortable, great coffee bar. More

by jpn1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
October 25, 2021

Not impressed w the “bait and switch” games played by West Herr Toyota of Canandaigua! Beware of slimy sales techniques used by this facility! They put the price of the car on their website and tell yo More

by Onelittlelight315
Recommend Dealer
No
Employees Worked With
Mike Simms
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