West Herr Toyota of Williamsville

Williamsville West Herr Toyota Service Department is always a solid experience (2012 Sienna, 2018 Highlander). Over the years they have proven to be knowledgeable, high-quality, kind, accommodating, tru always a solid experience (2012 Sienna, 2018 Highlander). Over the years they have proven to be knowledgeable, high-quality, kind, accommodating, trustworthy, efficient, and competitively priced. I have never had a negative experience and they generally perform beyond my expectations. In large part, the service is experience is why I will continue to buy my vehicles at Williamsville West Herr Toyota. More

I use West Herr simply because I trust their honest appraisal of what my auto requires done and the work done to maintain it. The service writer (person checking me in) is a pleasure to work with. appraisal of what my auto requires done and the work done to maintain it. The service writer (person checking me in) is a pleasure to work with. More

Jeff haas was great. Everything was thourghly explained. Looking forward to many years with my new Toyota. Jeff is very open and friendly. Paper work went fast. Looking forward to many years with my new Toyota. Jeff is very open and friendly. Paper work went fast. More

I liked Pat, not pushy. And I usually dont like woman car salesmen. Was pleased with my deal. I have had good experiences with west herr salesmen. Was pleased with my deal. I have had good experiences with west herr More

Great place to buy a car, the whole dealership is run very well, a very good experience buying a new car from would tell anyone to go there very well, a very good experience buying a new car from would tell anyone to go there More

West Herr, especially Tom Bull, did a wonderful job in the sales transaction and going over the features of my new 2021 Rav. As always, I was very happy and satisfied with the entire experience the sales transaction and going over the features of my new 2021 Rav. As always, I was very happy and satisfied with the entire experience More

We dealt with Terra, extremely easy to deal with, transparent deal, no pressure. Very knowledgeable and helpful, friendly! Would go to Terra again for another car. transparent deal, no pressure. Very knowledgeable and helpful, friendly! Would go to Terra again for another car. More

This was our 2nd car purchased from George at West Herr. He is a pleasure to deal with from beginning to end. We knew exactly what we wanted, he had the car ready when I arrived. We have a 7 month old at ho He is a pleasure to deal with from beginning to end. We knew exactly what we wanted, he had the car ready when I arrived. We have a 7 month old at home my wife was not looking forward to going to a dealership. I picked up the car, took it home so she could check it out... we were able to work out a deal and picked up the car the next day. We really appreciate the accommodations made by MJ, George and West Herr. We are happy customers and will be back for sure! More

George went out of his way to find us trucks to look at and get them to the dealership so we only had to come one time. He was safe healthwise. He was very very helpful, very attentive, and very very knowl and get them to the dealership so we only had to come one time. He was safe healthwise. He was very very helpful, very attentive, and very very knowledgeable. He was a very nice man. It was quick in and out...24 hours and we were done with a great deal on a great truck! More

Disappointed I wasn’t treated like a customer who purchased 5 consecutive vehicles in an open market. Reasonable requests were dismissed and felt being taken advantage. Upsold. Financing. Registrati purchased 5 consecutive vehicles in an open market. Reasonable requests were dismissed and felt being taken advantage. Upsold. Financing. Registration. Unsatisfied overall. Won’t attempt to find out how warranty claims will go. Won’t be worth the effort to make a claim. More