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West Herr Toyota of Williamsville

Williamsville, NY

4.7
381 Reviews

8129 Main Street

Williamsville, NY

14221

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Showing 381 reviews

October 13, 2021

Robin Kress is always very helpful She keeps you informed about the status of your car More

by Jcarrubba95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Kress
October 13, 2021

Fast, polite service. They washed the car at no extra charge, washed a mat at my request, and did not do one of the services I was expecting because they said I didn't need it. So, they are honest. More

by mllemily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schiske
September 04, 2021

This was my first time being at this location for my car maintenance. Jessie was very helpful & very informative. An issue with my car came up & we got it resolved. Glad to have warranty. Thank You West He More

by Alison Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie (Service Advisor) Patrick (Shuttle Driver), Pat Schiske
August 26, 2021

Service, the value of my car and talking with Jeff about getting a new car was excellent. More

by tammyjo.goodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schiske
August 22, 2021

Patricia Esposito was excellent very professional knowledgeable and I would recommend her and the dealership without reservation. Gerald Gentile More

by mortg104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Esposito , Pat Schiske
August 17, 2021

Just talk to Dom at West Herr from the service department. He was the worst. Not happy with the service, they keep talking about how Covid is slowing them down very disappointed in service! More

by 16Banjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dom
August 06, 2021

Tom Bull made everything incredibly easy for me. I got a great deal on a brand new 2021 Corolla LE in my first choice color! All the new gadgets and connections to my iPhone were made for me and I drove off More

by Bkeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bull !, Pat Schiske
July 30, 2021

Excellent ,fast service,friendly staff,clean car to drive home. Waiting area was clean,social distancing was in place,friendly clerk who took payment for service on my car. More

by smithretired31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
July 29, 2021

Easy to schedule appt. online. Email reminders. Staff professional and friendly. Explained repairs needed and why. Shuttle available. Clean bathrooms and waiting area with internet available. More

by ma69jazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
July 23, 2021

Thank you for the quick service and friendly faces. Glad to be part of this Toyota family! Always helpful and kind! Have a great day! More

by Denali56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I’m bad with names
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