West Herr Toyota of Williamsville

Purchased a used vehicle This was one of the most positive car buying experiences I have had. My wife had also purchased a car from West Herr Toyota of Williamsville not too l This was one of the most positive car buying experiences I have had. My wife had also purchased a car from West Herr Toyota of Williamsville not too long ago. She swore by them. She recommended that I contact her sales person Kristen Lawrence who was the one that had helped her out. We actually went to the dealership and my wife introduced us.. I knew immediately we would get along... greeted with a smile and a good firm handshake. I told Kristen what I was looking for.... roughly... within a couple hours she had sent 6 or 7 links to vehicles for me to look at... after reviewing what she had sent we refined the search. She asked what I liked and didnt like.. within a couple days she found me my perfect vehicle. It was love at first sight but at a different locatuon... overnight she had the vehicle at her location and I was able to test drive it. No pushing to purchase.. took the time with any questions I had.. very knowledgeable and had driven the car herself so she was familiar with it before I test drove it. This is not what i had expected as i had some rather interesting car buying experiences in my past... I expected high pressure, let me talk to the manager... and received completely opposite to my great surprise. Patient, friendly no hassle no pressure. The whole experience including the credit application and the finance department were just wonderful. I would recommend Kristen and the crew to my immediate family and friends it was that good... I would go back to Kristen in a heartbeat next time I am in need of a vehicle ... she gets "it" and was a dream to work with. More

Awesome experience! We had a great experience with West Herr Toyota. Our salesman Austin was excellent! He was low pressure, and had our best interest in mind. I highl We had a great experience with West Herr Toyota. Our salesman Austin was excellent! He was low pressure, and had our best interest in mind. I highly recommend Austin and West Herr! More

Trading in for a different vehicle The staff was very friendly and helpful, assisted me in finding a vehicle that fit my needs while staying within my price range. The car was like new The staff was very friendly and helpful, assisted me in finding a vehicle that fit my needs while staying within my price range. The car was like new when I drove away and the staff made sure everything was taken care of before I left. More

Great! Joe Kotrys was able to make buying my new car easy and able to meet my requirements; he was very efficient! I would go back in the future to purchase Joe Kotrys was able to make buying my new car easy and able to meet my requirements; he was very efficient! I would go back in the future to purchase another car. More

Danny Rivas I absolutely hate car shopping, as most do, but dealing with Danny was actually more of a conversation with a friend then trying to haggle to get the I absolutely hate car shopping, as most do, but dealing with Danny was actually more of a conversation with a friend then trying to haggle to get the best deal. He is extremely helpful, even after the purchase, which I’ve now done with him numerously. He has helped with issues later such as broken keys, helped with features and he even gave my youngest son a charging cord one time to run his iPad. Highly recommend Danny! More

Patience is not simply the ability to wait We recently entered into a lease for a 2019 Toyota Sienna. Our Sales and Leasing Representative was Daniel Kunkel. We found Dan to be genuine, polite We recently entered into a lease for a 2019 Toyota Sienna. Our Sales and Leasing Representative was Daniel Kunkel. We found Dan to be genuine, polite and patient. Dan seemed to sincerely take an interest in who we were as people, not simply as customers. He took the time to satisfactorily answer all our questions and if he was unable to answer a question immediately, he would find the answer through his Sales Manager, Michael Mikulski III, who also exhibited patience with us. During our conversations, we discovered we share the same faith as Dan. The day we drove off the lot we discovered a prayer card in the cup holder. This thoughtful gesture made a great impression upon us and we believe speaks highly of Dan's character. More

Great salesman Patrick Would highly recommended Toyota west here Patrick mangan is wonderful to work with Dealership is clean Coffee is good Everyone very friendly W Would highly recommended Toyota west here Patrick mangan is wonderful to work with Dealership is clean Coffee is good Everyone very friendly Would highly recommend More

Pleasant and professional car buying experience. We purchased a Toyota Camry SE from West Herr Toyota- Williamsville. Our sales representative, Patsy Esposito, was pleasant, knowledgeable and profes We purchased a Toyota Camry SE from West Herr Toyota- Williamsville. Our sales representative, Patsy Esposito, was pleasant, knowledgeable and professional. She knows her product and the transaction was handled efficiently and to our satisfaction. We are quite certain that this experience was not the exception as we have worked with Patsy previously and the result was the same. Paul and Kathy B. More

Positive experience I would defiantly recommend this dealership to family and friends. I had the best team, Noah Thiels (salesman) and Mike Johnson (finance). Both were k I would defiantly recommend this dealership to family and friends. I had the best team, Noah Thiels (salesman) and Mike Johnson (finance). Both were knowledgeable but I went in with a loan approved but Mike offered to go a step further and look for an even better rate for me More

Used vehicle purchase Adi Barak made the purchase transaction of my vehicle a very smooth process. I’ve worked with West Herr over the past 10 years for vehicle servicing p Adi Barak made the purchase transaction of my vehicle a very smooth process. I’ve worked with West Herr over the past 10 years for vehicle servicing purchases and repairs, and will continue to return. More