West Herr Toyota of Williamsville

THANK YOU - Jillian (Estimate Coordinator) Erin (Front Desk Receptionist) Alexys & Justin for taking care of me & my vehicle. Desk Receptionist) Alexys & Justin for taking care of me & my vehicle. More

The dealership understood our special requests for our family and went above and beyond for us. Highly reccomend doing business with West Herr! family and went above and beyond for us. Highly reccomend doing business with West Herr! More

Great sales, great service and great customer service. I have been doing business with you for years and have not one complaint. I have been doing business with you for years and have not one complaint. More

The service departments don't answer the phone. At some point maybe 10-15 minutes of being on hold a operator will respond and will be absolutely useless if you have any questions.Try messaging them At some point maybe 10-15 minutes of being on hold a operator will respond and will be absolutely useless if you have any questions.Try messaging them and you wont get a response, What a joke More

West herr toyota of Williamsville went above and beyond for my daughter. I highly recommend this dealership. for my daughter. I highly recommend this dealership. More

Tim and Teag we the best. Highly recommend for all your automotive needs.thabk you Highly recommend for all your automotive needs.thabk you More

My husband was not happy. They did not do what they were supposed to do with a recall They did not do what they were supposed to do with a recall More

Purchased a 2023 Honda Odyssey last year here for my wife, had no issues with the purchase process. But the salesman is a swindler. Jordan Phillips will say things just to get a sale. He stated he would wife, had no issues with the purchase process. But the salesman is a swindler. Jordan Phillips will say things just to get a sale. He stated he would get all weather mats and include them into the purchase, with texts to confirm. It’s been over a year with him ghosting us. He claimed West Herr Honda in Lockport who I do my business with could not get them in. I personally contacted them and they said it would be a next day order and they only need Jordan to reach out with a PO number to get them. They reached out to him and as far as I know he hasn’t said a word to that dealership. It’s disheartening to let a small mishap of all weather mats come in the way of a good review, but that’s thanks to a lazy salesperson like Jordan who wishes to ghost his customers rather than do right and honor a deal. More

Always a great experience when servicing my car at W. Her Main street location in Williamsville great staff, very professional and friendly. It was a nice morning. Her Main street location in Williamsville great staff, very professional and friendly. It was a nice morning. More

Bought multiple cars from West Herr Toyota. Main reason, Tom Bull and his team! Thank you again Tom! Main reason, Tom Bull and his team! Thank you again Tom! More