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West Hills Ford

Bremerton, WA

Overview
Reviews
4.3
665 Reviews
Call Dealership (360) 479-1353
View Awards

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 665 reviews

February 06, 2023

Took my truck in for routine maintenance and Catlin met me to discuss the events for this service call and explain other options that also were available. I was handled in a very profession and hospitable More

by mcphersonjohnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin and Victoria King
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Feb 06, 2023 -

West Hills Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Catlin and the West Hills Ford team. Drive safely, and we hope to see you back again down the road!

January 30, 2023

I recently bought a minivan from West Hills dealership. Sales person, Nick, went above and beyond to help me. He was attentive, made sure we got a car on time inspite of it being back ordered. Overall I wo More

by raceway0t
Recommend Dealer
Yes
Employees Worked With
Nick Carlson
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Jan 30, 2023 -

West Hills Ford responded

Thank you for the review. We're happy to hear that Nick went above and beyond to assist you. We appreciate the feedback and are glad that the team was attentive. See you again next time here at West Hills Ford.

January 26, 2023

Nicole was a great representative. The job (recall on an airbag) was done efficiently and as near as I can tell properly. More

by Sih58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jan 26, 2023 -

West Hills Ford responded

It's great to hear that Nicole took such great care of you! Thank you for choosing West Hills Ford and for sharing your experience. Safe travels ahead!

January 14, 2023

Always a great experience and friendly staff. Keeps me informed of status and offers coffee. More

by albymacias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 16, 2023 -

West Hills Ford responded

Thank you for the review! We appreciate your support and hope to see you back at West Hills Ford. Safe travels!

January 04, 2023

Caitlin has always be on top of the job! She has done a great job. More

by charlescurtismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable. Vehicle was purchased in 2017
Report | Print
Jan 04, 2023 -

West Hills Ford responded

Thank you for the great review! We are thrilled to hear that Caitlin delivered such a successful service experience. Drive safely and we hope to see you back again down the road!

December 31, 2022

Connor was most professional polite and was very responsive to my appointment. My escape was serviced 10 minutes prior to the estimated time at check in. More

by worleyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor at the Service Desk
Report | Print
Jan 03, 2023 -

West Hills Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Connor and the West Hills Ford team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

Excellent service, attentive to my concerns. Chad kept me up to date concerning my vehicle More

by hanklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bass
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Dec 29, 2022 -

West Hills Ford responded

We’re delighted to get your 5-star review. Chad and the team are grateful for your trust and business. Thanks for working with us here at West Hills Ford!

Dec 29, 2022 -

hanklund responded

My address is hanklund@msn.com.

December 21, 2022

I’ve been bringing my truck to this dealership getting maintenance done, such as oil changes which I make appointments for and it takes three to four hours to get it done. Their customer service is great, More

by jasonwalker152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Report | Print
December 19, 2022

I feel so good when I be there because all of you guys gave a wonderful service! Thank you so much for your helpful. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Tre'von Fobbs, Chad Bass, Zachary Re, Noah Dinkelbach, Wendell Reyes, Paul Fontenot, Jon Rohlman, Sean Little, Alex Householder
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Dec 19, 2022 -

West Hills Ford responded

5-star experiences always make our day, Ben! Thank you so much for supporting West Hills Ford and please let us know if you need anything down the line!

December 10, 2022

Help us anyway that he could we got the car oil changed in record time More

by waldronwil2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Bass
Report | Print
Dec 11, 2022 -

West Hills Ford responded

Thank you for this marvelous review! The whole team at West Hills Ford appreciates your business!

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