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West Hills Ford

Bremerton, WA

4.3
661 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 661 reviews

January 04, 2023

Caitlin has always be on top of the job! She has done a great job. More

by charlescurtismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable. Vehicle was purchased in 2017
Jan 04, 2023 -

West Hills Ford responded

Thank you for the great review! We are thrilled to hear that Caitlin delivered such a successful service experience. Drive safely and we hope to see you back again down the road!

December 31, 2022

Connor was most professional polite and was very responsive to my appointment. My escape was serviced 10 minutes prior to the estimated time at check in. More

by worleyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor at the Service Desk
Jan 03, 2023 -

West Hills Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Connor and the West Hills Ford team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

Excellent service, attentive to my concerns. Chad kept me up to date concerning my vehicle More

by hanklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bass
Dec 29, 2022 -

West Hills Ford responded

We’re delighted to get your 5-star review. Chad and the team are grateful for your trust and business. Thanks for working with us here at West Hills Ford!

Dec 29, 2022 -

hanklund responded

My address is hanklund@msn.com.

December 21, 2022

I’ve been bringing my truck to this dealership getting maintenance done, such as oil changes which I make appointments for and it takes three to four hours to get it done. Their customer service is great, More

by jasonwalker152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
December 19, 2022

I feel so good when I be there because all of you guys gave a wonderful service! Thank you so much for your helpful. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Tre'von Fobbs, Chad Bass, Zachary Re, Noah Dinkelbach, Wendell Reyes, Paul Fontenot, Jon Rohlman, Sean Little, Alex Householder
Dec 19, 2022 -

West Hills Ford responded

5-star experiences always make our day, Ben! Thank you so much for supporting West Hills Ford and please let us know if you need anything down the line!

December 10, 2022

Help us anyway that he could we got the car oil changed in record time More

by waldronwil2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Bass
Dec 11, 2022 -

West Hills Ford responded

Thank you for this marvelous review! The whole team at West Hills Ford appreciates your business!

December 06, 2022

I rarely write reviews. However, I want to recognize Kevin in Sales and Leasing as one of the best Salesman I’ve encountered. I recently purchased a used Mustang, through More

by livinginportorchard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Oates, Josh Kennedy, Jose Mendez
Dec 06, 2022 -

West Hills Ford responded

Thank you for the great review! We strive to deliver a seamless and professional purchase experience, and it means a lot that this was reflected in your time working with Kevin, Josh, and the West Hills Ford team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 02, 2022

Purchased several new cars at West Hills. The service department is excellent and all that work there are very friendly and scheduled service is performed well. Thank You Rodney and all in th More

by brendajeana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Dec 02, 2022 -

West Hills Ford responded

Brenda, thank you for the great review! We are thrilled to hear that Rodney delivered such a successful service experience. Drive safely, and we hope to see you back again at West Hills Ford!

November 30, 2022

Had the oil changed and the 15K mile service done. Rodney and the service technician provided excellent service. More

by rayandgayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 30, 2022 -

West Hills Ford responded

This is a fantastic review! We are thrilled to hear that Rodney provided 5-star service. Thanks from the entire team at West Hills Ford!

November 17, 2022

My wife and I have purchased multiple vehicles through West Hills and there’s a reason we keep coming back. Great people, great customer care, and no pressure. More

by danvelmire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Victoria King, Roxanne Kasperson
Nov 17, 2022 -

West Hills Ford responded

Thank you so much for this review and for your continued trust in our team here at West Hills Ford!

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