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West Hills Ford

Bremerton, WA

4.3
661 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 661 reviews

April 30, 2022

Solid word for word kept process from start to finish. Jon and Jose were an excellent team to make this an excellent experience More

by bmerritt823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rohlman, Jose Mendez
May 02, 2022 -

West Hills Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Jon and Jose provided you with excellent customer service! Scott Helm shelm@haselwood.com (360) 479-1353

April 26, 2022

When there was no hope they made hope happen when there was none and noah trae chad john and the young lady made magic happen 100 percent was always given More

by Wilkstamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Tre'von Fobbs, Chad Bass, Noah Dinkelbach, Paul Fontenot, Sierra Spear, Jon Rohlman, John Scharnberg
Apr 27, 2022 -

West Hills Ford responded

Thank you so much for choosing West Hills Ford ! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Helm shelm@haselwood.com (360) 479-1353

April 21, 2022

Super friendly and professional - made for a great experience! Great attitude and knowledge of vehicle! More

by RyanROlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Reyes, Jose Mendez
Apr 22, 2022 -

West Hills Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Ryan, for choosing West Hills Ford! Scott Helm shelm@haselwood.com (360) 479-1353

April 20, 2022

They were very respectful, and professional throughout the whole deal. They were also able to get me the car I wanted at a rate I wanted. More

by kad032103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Kasperson, Sierra Spear, Lacy Starr, Jose Mendez
Apr 21, 2022 -

West Hills Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Helm shelm@haselwood.com (360) 479-1353

April 20, 2022

Wendell was very helpful and understanding. He’s fun and he always makes sure that everything’s gonna go smoothly. More

by Anne G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Roxanne Kasperson, Wendell Reyes, Jose Mendez
Apr 21, 2022 -

West Hills Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Wendell delivered such a great experience! Scott Helm shelm@haselwood.com (360) 479-1353

April 15, 2022

From initial greeting to new truck purchase we had nothing but the best experience with Matt and the West Hills crew. Everyone was extremely friendly and attentive! We plan on making our next truck pu More

by Robin J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Kasperson, Matthew Sayers, Jose Mendez
Apr 15, 2022 -

West Hills Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Matt and our team and we hope you enjoy your new vehicle. We truly appreciate your feedback! Scott Helm shelm@haselwood.com (360) 479-1353

April 14, 2022

I worked with Matt Sayers (sales), Roxanne and Jose. They were all very knowledgeable, professional and provided excellent customer service. I Love my new Bronco Sport and appreciate all of the time the More

by dilake51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Kasperson, Lacy Starr, Matthew Sayers, Jose Mendez
Apr 15, 2022 -

West Hills Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congrats on your new Bronco Sports! Scott Helm shelm@haselwood.com (360) 479-1353

April 13, 2022

This dealership is one of the only dealerships that aren't doing crazy mark ups on their vehicles. Everyone was very kind did not pressure me to buy anything walked me through my options and made my ex More

by bigburt27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules, Wendell Reyes
Apr 15, 2022 -

West Hills Ford responded

Thanks for your feedback on your recent visit to West Hills Ford . I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Helm shelm@haselwood.com (360) 479-1353

April 12, 2022

I loved this dealership. The entire team was amazing. I never felt pressured into buying anything. Paul was very patient with me, he was nothing but honest about everything. More

by joeyingram4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden, Jade, Chad Bass, Paul Fontenot
Apr 13, 2022 -

West Hills Ford responded

Joey, Thank you for choosing West Hills Ford, your feedback and rating mean a lot to us. We're glad Chad, Paul, Jaden, and Jade were able to help, and we hope to see you again! Scott Helm shelm@haselwood.com (360) 479-1353

April 09, 2022

Buying a car is typically never an easy process, so I appreciated the open communication my sales rep had with me as he worked through finding the car I requested in this limited inventory market. Additi More

by Tami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rohlman
Apr 11, 2022 -

West Hills Ford responded

Thanks for sharing your thoughts about your experience with West Hills Ford. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Scott Helm shelm@haselwood.com (360) 479-1353

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