West Hills Ford

Vincent was a pleasure to work with, he listened carefully and asked follow-up questions about the driving behavior of our truck to accurately determine the nature of the problem. While I thought it carefully and asked follow-up questions about the driving behavior of our truck to accurately determine the nature of the problem. While I thought it might be caused by a fuel supply issue his knowledge pointed to investigating a transmission issue. Vincent worked with our insurance to organize the prompt replacement of the transmission and to minimize the cost to us. The service department staff was excellent about sending us realistic expectations for how long they may need to have our vehicle for diagnostic and repair work based so that we knew to bring another vehicle with us to carry out our other errands.. More

I enjoyed working salesman Bryan very much. He was knowledgeable and easy to work with and didn’t waste my time. He did the vehicle showing, test drive, and sales negotiation. After agreeing on He was knowledgeable and easy to work with and didn’t waste my time. He did the vehicle showing, test drive, and sales negotiation. After agreeing on the price I was handed over to the finance. Very efficient and easy. More

The whole experience with staff and sales office was a great experience. Would highly recommend for your next purchase ! great experience. Would highly recommend for your next purchase ! More

Great Staff, super helpful and attentive. They're all willing to go the extra mile to make sure that you have everything that you need. They're all willing to go the extra mile to make sure that you have everything that you need. More

I was welcomed immediately and Colin was very professional and thorough. I have always purchased cars from West Hills so I get my vehicle serviced with them. I have been fortunate that I’ve never professional and thorough. I have always purchased cars from West Hills so I get my vehicle serviced with them. I have been fortunate that I’ve never had a negative event with West Hill thank you Colin More

Dealership is clean and efficient. Customer service was great and welcoming. Service advisor was Informative and checked us in on schedule time. Great experience will be back. Customer service was great and welcoming. Service advisor was Informative and checked us in on schedule time. Great experience will be back. Michael and Barbara Avgeres More

The personnel care about their customers. I’ve received nothing but excellent service for my vehicle I’ve received nothing but excellent service for my vehicle More

Vincent was awesome! ! Great service. Vincent kept me updated.on the status of my service and he removed all the trash the technicians left in the car after the service wa ! Great service. Vincent kept me updated.on the status of my service and he removed all the trash the technicians left in the car after the service was complete. More

It was quick to get a service appointment and it was performed on time and done well. performed on time and done well. More

The customer service in service department was phenomenal - Nick is the best! Good communication, prompt service couldn’t ask for any more. - Nick is the best! Good communication, prompt service couldn’t ask for any more. More