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West Hills Ford

Bremerton, WA

4.3
661 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 661 reviews

November 01, 2021

Quick, helpful, decisive Wendell was very respectful, knowledgeable and personable. Managers checkin and made quick decisions More

by POL 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Victoria King, Wendell Reyes
Nov 02, 2021 -

West Hills Ford responded

Here at West Hills Ford , customer satisfaction is our #1 priority. Wendell, Scott and Victoria always do their best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Helm shelm@haselwood.com (360) 479-1353

October 31, 2021

Great experience! I was treated amazingly! Really good customer service and treatment. Definitely recommend coming here for new or first cars! More

by Bryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Sierra Spear
Nov 01, 2021 -

West Hills Ford responded

Bryce, Thank you so much for choosing West Hills Ford ! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Helm shelm@haselwood.com (360) 479-1353

October 30, 2021

I had an order with a deposit for a Badlands Bronco from another dealership & they sold it!!! I called West Hills to confirm the VIN & they confirmed it was sold but they had 1 that just arrived for a clien More

by ginginb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules, Roxanne Kasperson, Jon Rohlman
Oct 30, 2021 -

ginginb responded

Love You Guys!!!

October 30, 2021

We were very happy and honestly relieved to leave the dealership feeling like all our wishes and concerns were heard and treated with respect. One of the most pleasant stress free buying experiences. More

by Kelsey.shaputis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Reyes
Nov 01, 2021 -

West Hills Ford responded

Kelsey, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing West Hills Ford ! Scott Helm shelm@haselwood.com (360) 479-1353

October 29, 2021

Paul knows his stuff - had answers to all my F150 questions. Overall happy car buying experience More

by stevengrossman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fontenot
Nov 01, 2021 -

West Hills Ford responded

Steven, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Helm shelm@haselwood.com (360) 479-1353

October 29, 2021

Great experience, didn’t feel pressured or rushed when looking at different cars and our requirements and price range were listened to and respected. More

by sam.murphy623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Buchanan, Noah Dinkelbach
Nov 01, 2021 -

West Hills Ford responded

Sam, It's fantastic to hear that Noah provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing West Hills Ford ! Scott Helm shelm@haselwood.com (360) 479-1353

October 28, 2021

Wendell was awesome! He found me the perfect car and I'm so happy he was able to help me! I'm more than satisfied 😊 More

by geons2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendez , Wendell Reyes
Oct 29, 2021 -

West Hills Ford responded

Thank you for your business and this review. We're happy to hear Wendell and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Helm shelm@haselwood.com (360) 479-1353

October 24, 2021

Sierra was wonderful! And chad & Trey were amazing as well. Listened to all of my concerns & wants. Was such a pleasant experience for buying a car for the first time! Thank you West Hill team! More

by ty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Chad Bass, Sierra Spear
Oct 25, 2021 -

West Hills Ford responded

Here at West Hills Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review! We look forward to having you as one of our valued customers for years to come. Congratulations on the purchase of your first car. Scott Helm shelm@haselwood.com (360) 479-1353

October 24, 2021

We appreciated the not pushy sales experience and the fact that Noah and Jon let us test the various models we had considered before making a choice. Thank you and may this new truck last us a long time. More

by Sven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Dinkelbach, Jon Rohlman
Oct 25, 2021 -

West Hills Ford responded

Congratulations on your new truck, Sven! We are very happy to hear that both Noah and Jon provided you with such a positive experience! We sincerely value your business. Scott Helm shelm@haselwood.com (360) 479-1353

October 24, 2021

We had a great experience with Wendell and Chad and are so appreciative of their guidance and kindness. We're excited for some adventures in our new ride! More

by SLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Roxanne Kasperson, Wendell Reyes
Oct 25, 2021 -

West Hills Ford responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with Chad and Wendell! Congratulations on your new purchase! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Helm shelm@haselwood.com (360) 479-1353

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