West Hills Ford

Worst service of my life. My two day service turned into multiple weeks with no contact unless I call day after day for updates I'm supposed to take a month long road trip next week and because of the two multiple weeks with no contact unless I call day after day for updates I'm supposed to take a month long road trip next week and because of the two week delay I'm not sure if it's going to work out. They won't do anything except for set me up with a temporary rental and have completely ignored the impact this is having on my life More

They were very accomodating and made the experience a fast, easy and quick one. Found the truck I wanted, no pressure, helped me into a new truck - my first. fast, easy and quick one. Found the truck I wanted, no pressure, helped me into a new truck - my first. More

I purchased a new ford ranger from this dealership and the tire started to go flat. So i brought it in to the service department and they spend 6 hours on my truck and then told me they didnt know what wa the tire started to go flat. So i brought it in to the service department and they spend 6 hours on my truck and then told me they didnt know what was wrong. I took it Les Shwab and the had it fixed in 10 minutes. I brought it back for some warranty work and they soonest availability they had was a month out. They sold me on an oil change package but I never want to bring it to the service department because it will take they all day and ut probably wont get done correctly. I would never suggest going here. More

Out of any salesman I’ve ever had to deal with, Wendell made this experience feel like fun. Usually car searches are awful and tiring and exhausting, but there wasn’t a time where that was the case. We sta made this experience feel like fun. Usually car searches are awful and tiring and exhausting, but there wasn’t a time where that was the case. We started out with one test drive, and found another car to test, and I ended up walking away with the second tester. Couldn’t be happier with the process and how it went overall. Would highly recommend Wendell for anyone going to look for a car here!! More

The dealership is friendly and professional. It was a good experience working with you. Thanks! Shawn was knowledgeable, helpful, and worked very hard for us. Magdy was thorough, friendly, and very patie good experience working with you. Thanks! Shawn was knowledgeable, helpful, and worked very hard for us. Magdy was thorough, friendly, and very patient. More

Wendell was excellent and made the process of finding a new vehicle very smooth. Extremely knowledgable of vehicles, welcoming, and very helpful, he was able to find the perfect vehicle for my needs and I new vehicle very smooth. Extremely knowledgable of vehicles, welcoming, and very helpful, he was able to find the perfect vehicle for my needs and I couldn't be happier with the vehicle or any part of the process. If you are looking to buy any kind of vehicle, I highly reccomend going to see Wendell and Haselwood Ford Mazda in the West Hills Autoplex for their unmatched customer service and wide selection of new and used vehicles. More

I am very happy w/ this dealership. They are professional, efficient & friendly. As a result I have bought 3 cars there over the past 4 months! professional, efficient & friendly. As a result I have bought 3 cars there over the past 4 months! More

Wendal, Chad & Roxanne were amazing! They were so attentive and respectful to our needs and situation. They made what was originally a stressful process fun and obtainable. Our family was able to lea attentive and respectful to our needs and situation. They made what was originally a stressful process fun and obtainable. Our family was able to leave with our family dream car. I will never be able to full show appreciation for these 3, they were able to turn this experience around and make it a good one. Thank you again Roxanne, Wendel, and Chad. Because of you we will see u for our next vehicle purchase. More

Wendell came through twice, and Chad made it right! Next time I'm around, will be in what was the boss's car. Excellent customer service, the reason I came back! Maybe next time I'll bring cash only =) time I'm around, will be in what was the boss's car. Excellent customer service, the reason I came back! Maybe next time I'll bring cash only =) More

Tre was great & so was his team. Handled every problem with grace & was amazing to work with. Great service all around. I'm very happy. with grace & was amazing to work with. Great service all around. I'm very happy. More