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West Hills Ford

Bremerton, WA

4.3
661 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 661 reviews

December 06, 2020

Magdy and Tre'von provided exceptional customer service and my purchase went smooth. They went above and beyond to get me into the Explorer I wanted. Thank you! More

by Jen.1377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules, Roxanne Kasperson
Dec 08, 2020 -

West Hills Ford responded

Thank you for reviewing your experience with us! We are glad it was smooth!

December 06, 2020

Great dealership! Staff are very helpful in answering all your questions and working with you in your new purchase. They also follow up with you making sure you are completely satisfied. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Starr, Scott Helm, Chad Bass
Dec 08, 2020 -

West Hills Ford responded

Anthony, thank you for the review! We are glad you are completely satisfied!

November 29, 2020

Thank you Shawn and his team for helping us find the car my mother never knew she needed! Great deals and was not a hassle at all to find the perfect car. We appreciate your hard work and dedication! More

by Kinzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Chad Bass
Nov 30, 2020 -

West Hills Ford responded

Kinzie, thank you for the wonderful feedback! We hope to see you again!

November 23, 2020

The entire Team was great. Shawn, Ryan, and Chad were all awesome to work with. Kept it entertaining and light and were very helpful. Would definitely recommend and buy another car from them. More

by pandaman8558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Chad Bass
Nov 23, 2020 -

West Hills Ford responded

Thank you for the remarkable review and recommendation!

November 12, 2020

Trevon, was one of the most helpful sales associates, that my wife and I had the pleasure to meet. Professional, Courteous, and very knowledgeable on a wide range of product lines. More

by ivygilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs
Nov 12, 2020 -

West Hills Ford responded

Thank you for the incredible feedback!

November 10, 2020

Excellent service and help finding the wife her new car. Shawn was there with us every step of the way to her new vehicle. Shawn fully answered all our questions without hesitation. Really appreciated hi More

by Al_G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Chad Bass
Nov 10, 2020 -

West Hills Ford responded

Thank you for the kind review!

November 04, 2020

Trey was very helpful and not pushy really enjoyed him tremendously I would recommend to anyone who wants to get a new vehicle from him More

by kamala Delos Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs
Nov 04, 2020 -

West Hills Ford responded

Thank you, Kamala, for the wonderful review and recommendation!

November 01, 2020

Used car manager was a idiot to say the least. Was not impressed with West hills ford. The fact that you can't get a hold of someone from the dealership is super annoying. Plus there was a warranty print More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magdy Boules
Nov 02, 2020 -

West Hills Ford responded

Ian, we are terribly sorry that you were left feeling disappointed with us. Our goal is to provide nothing but remarkable experiences to each of our customers. We would like another opportunity to make that happen for you. If you would like the same, please reach out to me at jmacabitas@haselwood.com with further details of your experience. I am more than happy to assist in moving your experience in a more positive direction. I hope to hear from you.

October 08, 2020

Chelsea Duket in the service department was great! Very friendly and responsive to the customers needs. She returned my calls immediately and provided me with the information I needed. Thank you Chelsea! More

by Jbilancio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Duket
Oct 09, 2020 -

West Hills Ford responded

Thank you for the kind review! We hope to see you again!

October 05, 2020

Chad Bass was a great guy to work with when we made it to the paperwork and warranty part of our purchase. We found him to be knowledgeable, personable and honest. I was not looking forward to this part of t More

by Kchristoffer2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass
Oct 05, 2020 -

West Hills Ford responded

Thank you for the amazing feedback! We appreciate your recommendation!

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