West Hills Ford

I bought a truck July 16 it had a lot of problems, I sold it September 4, and after I sold it I noticed money was still coming out of our account for a truck we didn’t have because when they called September it September 4, and after I sold it I noticed money was still coming out of our account for a truck we didn’t have because when they called September 4 for a payoff they didn’t pay the bank and that meant they took money away from me, do your job! I bought a brand new truck, Chad was my finance manager, I thought everything was fine and then he called us to come back in to sign papers and we did that and then he didn’t properly write out the check with the numbers and the words correctly so he wanted to mark it all up and I told him we could bring in a new draft he got upset about that , he was extremely rude, he apologized to me and wanted me to apologize to him and when I wouldn’t he blew up at me, worst customer service for a finance person ever! When I did come in the next morning to get the check he wanted me there at 11 he blew me off I waited 20 minutes and had somebody else come out to give me the check to go get a new one, unacceptable behavior! More

West Hills is hands down the most honest and laid back dealership in the area! Our salesmen, Tre(a Navy Veteran) was patient, kind, witty, personable and knowledgeable of products and business platform. dealership in the area! Our salesmen, Tre(a Navy Veteran) was patient, kind, witty, personable and knowledgeable of products and business platform. Our finance manager, Chad was warm, inviting and very knowledgeable. He explained EVERY SINGLE FORM and dotted line with a smile. His attention to detail was both reassuring and enlightening. Magdy, the Finance Manager, went above and beyond to make sure we got the “Ford Salutes” rebate information. But, the part wasn’t the buying experience. The best part is being a part of what Haselwood does for our community and it’s employees. Haselwood hires veterans and supports employees by hiring and promoting from within their corporation. Also, the dealer is clean and COVID safety precautions are in place, and our truck was clean and has a full tank of gas. More

Everything was thoroughly explained. I left with out questions & w/ a beautiful vehicle. I would come back for my next purchase. Service was amazing! Recommended to everyone I know. questions & w/ a beautiful vehicle. I would come back for my next purchase. Service was amazing! Recommended to everyone I know. More

They're very compassionate about the customers and they make time to listen to the customers very understanding about the concerns and very friendly. Outstanding work. make time to listen to the customers very understanding about the concerns and very friendly. Outstanding work. More

Brice Campbell is an amazing salesman to work with. Honest, hard working and puts the extra to help you get into what you want. He doesn't bother you or try to make you buy anything you don't want to. Honest, hard working and puts the extra to help you get into what you want. He doesn't bother you or try to make you buy anything you don't want to. Sent my sister there, she bought from him the day before I bought my car, same excellent service! Absolutely love him! Mazda has a very relaxing atmosphere and everyone was very kind and did not push me! Thank you Brice Campbell and West Hills Honda! More

Magdy was patient, thorough, helpful & really nice person.. Tre had an excellent attitude & was super patient and helpful too. Our overall experience was very good and we would recommend West Hills. person.. Tre had an excellent attitude & was super patient and helpful too. Our overall experience was very good and we would recommend West Hills. More

Thanks to Fobbs and Chad Bass for doing a awesome job in my purchase. A++++ service. Thanks again to the both of you again all my purchase. A++++ service. Thanks again to the both of you again all More

Truly enjoyed my experience buying a car from my salesperson and the management team. Brice Campbell was my salesperson and he did everything he said he would and made the process flawless. salesperson and the management team. Brice Campbell was my salesperson and he did everything he said he would and made the process flawless. More

All star team here at W Hills!! Special thanks to Magdy for going above and beyond to get me into my new vehicle. Happy girl here! for going above and beyond to get me into my new vehicle. Happy girl here! More

Issues found and reported within 48 hours were ignored. Deceptive “clean Carfax”. No response from dealership after the sale was completed. Integrity comes with standing behind the product you sell and doi Deceptive “clean Carfax”. No response from dealership after the sale was completed. Integrity comes with standing behind the product you sell and doing what you say you will do. Neither happened with West Hills Ford. Super disappointing! More