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West Hills Ford

Bremerton, WA

4.5
699 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 699 reviews

September 25, 2020

Everything was thoroughly explained. I left with out questions & w/ a beautiful vehicle. I would come back for my next purchase. Service was amazing! Recommended to everyone I know. More

by m.strutz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea, Kelsi, Tre'von Fobbs, Magdy Boules
Sep 28, 2020 -

West Hills Ford responded

Thank you for the kind review and recommendation! We appreciate you and your positive feedback!

September 23, 2020

They're very compassionate about the customers and they make time to listen to the customers very understanding about the concerns and very friendly. Outstanding work. More

by hdwheeler01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Sep 24, 2020 -

West Hills Ford responded

Thank you for reviewing your experience with us! We appreciate you and your feedback!

September 22, 2020

Brice Campbell is an amazing salesman to work with. Honest, hard working and puts the extra to help you get into what you want. He doesn't bother you or try to make you buy anything you don't want to. More

by MickyHMSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Sep 24, 2020 -

West Hills Ford responded

Thank you for the fantastic feedback! We hope to see you again!

September 19, 2020

Magdy was patient, thorough, helpful & really nice person.. Tre had an excellent attitude & was super patient and helpful too. Our overall experience was very good and we would recommend West Hills. More

by Eran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules
Sep 21, 2020 -

West Hills Ford responded

Thank you for the kind review and recommendation, Eran!

September 19, 2020

Thanks to Fobbs and Chad Bass for doing a awesome job in my purchase. A++++ service. Thanks again to the both of you again all More

by Cobcritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt, Tre'von Fobbs, Chad Bass, Magdy Boules
Sep 21, 2020 -

West Hills Ford responded

Thank you for the fantastic review!

September 16, 2020

Truly enjoyed my experience buying a car from my salesperson and the management team. Brice Campbell was my salesperson and he did everything he said he would and made the process flawless. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Sep 16, 2020 -

West Hills Ford responded

Thank you, Jeff, for the kind review!

September 16, 2020

All star team here at W Hills!! Special thanks to Magdy for going above and beyond to get me into my new vehicle. Happy girl here! More

by Juliescyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ladowski, Shawn Barrera, Victoria King, Magdy Boules
Sep 18, 2020 -

West Hills Ford responded

Thank you for taking the time to review your experience! We appreciate you and your feedback!

September 15, 2020

Issues found and reported within 48 hours were ignored. Deceptive “clean Carfax”. No response from dealership after the sale was completed. Integrity comes with standing behind the product you sell and doi More

by kenandcolleendean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tre'von Fobbs, Chad Bass
Sep 14, 2020 -

West Hills Ford responded

We are terribly sorry that you feel your experience was less than remarkable. We take all of our customer's concerns to heart and make every attempt to right any wrong. I have escalated this to our General Manager who should be reaching out to you in hopes of working together towards a solution. We apologize for any stress or inconvenience we may have caused and look forward to finding a suitable solution.

September 10, 2020

Best experience! Brice and Lucas were so patient and kind. Thank you both for everything y’all have done! I am obsessed with my Honda! More

by Breannajones3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas , Brice Campbell
Sep 14, 2020 -

West Hills Ford responded

Thank you for the amazing feedback!

September 08, 2020

Tre'von was very helpful and we will be sending more business his and West Hills Fords way. Tre'von was great to work with!!! More

by Richnmary96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Chad Bass
Sep 14, 2020 -

West Hills Ford responded

Thank you for the incredible feedback!

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