
West Hills Ford
Bremerton, WA
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Professional from start to finish This was our 4th purchase with this dealership and I can say without exception the staff and management exceeded our expectation. From locating a truc This was our 4th purchase with this dealership and I can say without exception the staff and management exceeded our expectation. From locating a truck with all our requirements, getting it on site, prepping it, working the finance paperwork and explaining all the bells and whistles. The whole process was done efficiently and we left satisfied and happy with our purchase. West Hills has a great team that stands head and shoulders above other dealerships we have experienced. Well done! More
Dealership Looked at all simily suvs four months. The Edge won hands down and I’m picky The sales person, Michael Glidewell, Went above and beyond. This w Looked at all simily suvs four months. The Edge won hands down and I’m picky The sales person, Michael Glidewell, Went above and beyond. This was a LOW PRESSURE dealership and was the easiest auto puachase I have evert encountered. They just kept coming up with more factory deals This is a true 5 star + operation. More
Very professional and easy to do business with Dealership is very clean and all employees are professional. Excellent customer Service Both Kurt and John were super. Transaction was quick and v Dealership is very clean and all employees are professional. Excellent customer Service Both Kurt and John were super. Transaction was quick and very well handled. The truck was ready when I got there. More
Easy to work with. The team was easy to work with and did what they said they were going to do. I would recommend them. Shawn Barrera was great to work with and listene The team was easy to work with and did what they said they were going to do. I would recommend them. Shawn Barrera was great to work with and listened to what the customer wanted. Steve More
Friendly and considerate. Vicky King helped us with our purchase. She was very knowledgeable about the Mazda6 we were purchasing and covered all aspects of the car. I'd recom Vicky King helped us with our purchase. She was very knowledgeable about the Mazda6 we were purchasing and covered all aspects of the car. I'd recommend West Hills Ford Mazda for their personal service and wide selection. Event though I had come in with a vehicle in mind, Vicky showed me the options that were available and other like models for comparison. More
Better than expected. I do recommend West Hills Ford because of their confidence, and willingness to work with you. Morgane Wicke, RJ Singh and Barry are great people to d I do recommend West Hills Ford because of their confidence, and willingness to work with you. Morgane Wicke, RJ Singh and Barry are great people to deal with. Morgane definitely knows the vehicle(s) that you are interested in looking at. She is willing to look for availability if they don't have what you want. More
The worst customer service and sales staff I feel like I need a shower after buying a car from these people. I will never get the new car I bought serviced here and if I could of brought it bac I feel like I need a shower after buying a car from these people. I will never get the new car I bought serviced here and if I could of brought it back I would have. Totally disappointed in the management, sales staff, service staff and overall process I went through buying a car I normally love. I may never buy another ford product again because of these unprofessional people. It’s been almost a year since I bought the car, they never sent a survey to me and I am still upset. I have asked all my friends and family to avoid this dealership. My name is Bryan Leatherman so you know I really mean what I wrote. P.S. send me a real survey from Ford so I can provide a real survey to Ford. More
Car buying made easy! We bought our Mazda 6 from John Roberts, and he was amazing and down to earth. I never felt pressure from him, but instead a desire to find the right We bought our Mazda 6 from John Roberts, and he was amazing and down to earth. I never felt pressure from him, but instead a desire to find the right car for us. Everyone we met was amazing! Highly recommend checking out West Hills Mazda for your next vehicle. More
Quick and Easy We had our Mazda 6 in for an oil change and a recall fix a couple of months ago. While waiting we walked around looking at 2018 Mazda models. Marco We had our Mazda 6 in for an oil change and a recall fix a couple of months ago. While waiting we walked around looking at 2018 Mazda models. Marco Wolf greeted us and we spent 20-30 minutes talking about the CX-5 and 9. His knowledge and personality caused me to find a permanent spot for his business card. On 3-20 we received a flyer from West Hills and decided to check it out. We called ahead so Marco could meet us and now we are the happy owners of a new 2018 CX-5. More
Horrible experience I went to the dealership looking for a newer car the sales person had a list of multiple cars that I might like, when it came to Gathering all the inf I went to the dealership looking for a newer car the sales person had a list of multiple cars that I might like, when it came to Gathering all the information that they needed and sending it to the finance company was the worst experience of my life and I will never go through that again. More