West Hills Ford

Oil change service The staff at West Hills Ford is outstanding from the time I drive in and until I pick up my truck! It's a pleasant atmosphere, friendly and courteous The staff at West Hills Ford is outstanding from the time I drive in and until I pick up my truck! It's a pleasant atmosphere, friendly and courteous dealership. West Hills Ford is the most friendly and pleasant dealership to do business with no matter what you're there for! They make you feel comfortable and assured they can help! Their waiting area is comfortable with WIFI, water, coffee, tea or popcorn! If our truck were to be there for along time, as once happened in the past, their courtesy van will drive you home! More

Keven Krag is the Best! We could not be happier with our new 2018 Mazda Cx-5. Keven knew everything about the Mazda and answered all our questions without trying to up-sell We could not be happier with our new 2018 Mazda Cx-5. Keven knew everything about the Mazda and answered all our questions without trying to up-sell us. Keven is very personalable making our buying experience a pleasure. More

Excellent I have purchased a lot of new cars. My experience with West Hills Ford / Mazda was the easiest and most pleasant. The Shawn Barrera, the sales person, I have purchased a lot of new cars. My experience with West Hills Ford / Mazda was the easiest and most pleasant. The Shawn Barrera, the sales person, was very knowledgeable and thorough in describing and demonstrating the vehicles features. That’s what sold the car. We had been to been to other dealerships that day that lacked the same personal attention. More

new car I was surprised at the trouble they went to find out what I wanted and then showed me all the possible cars for me. No bait and switch, I was surprised at the trouble they went to find out what I wanted and then showed me all the possible cars for me. No bait and switch, More

Above and Beyond Customer Service Our salesman, John Kim and the Finance Director, Clay Crittendon did an outstanding job getting us into our new Ford Focus. Thank you so much! Our salesman, John Kim and the Finance Director, Clay Crittendon did an outstanding job getting us into our new Ford Focus. Thank you so much! More

Amazing customer service Shout out to Bryan for being so efficient and helping me get my car fixed within 24 hours. I have a Ford Fiesta and there was a recall on the clutch. Shout out to Bryan for being so efficient and helping me get my car fixed within 24 hours. I have a Ford Fiesta and there was a recall on the clutch. As soon as this issue was fixed, my car drove like a dream. I’ve never been happier with the service i received. Everyone at the ford dealership in Bremerton was so kind and giving. Thank you for being sweet to my toddler and understanding! You guys rock! More

Seat belt rivot recall My service advisor Roger, was spot on and actually did additional inspections while I was there. A nice experience.I even got my tires rotated. My service advisor Roger, was spot on and actually did additional inspections while I was there. A nice experience.I even got my tires rotated. More

Quick, efficient, respectful,professipnal Every time I take my car in for service the professionalism starts when I arrive at the front door. The receptionist greets me with a smile and a hell Every time I take my car in for service the professionalism starts when I arrive at the front door. The receptionist greets me with a smile and a hello and immidiately directs me to the person I need to see. For this appointment I needed the service department. The service department through different people, helped me quickly and with the utmost professionalism and my car was fixed with expert care. I am very happy with the result. Thank you. More

always easy In, work done, out... as promised and on time. easy to schedule online. nice to get a coffee and free ar wash. thanks everyone! see you next time! In, work done, out... as promised and on time. easy to schedule online. nice to get a coffee and free ar wash. thanks everyone! see you next time! More

Wendy was awesome in service. Shuttle service pick up should also knock on the customer's door to ensure the customer was contacted. They came to my house and left without me. Shuttle service pick up should also knock on the customer's door to ensure the customer was contacted. They came to my house and left without me. More