
West Hills Ford
Bremerton, WA
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It was great until I went to leave and my battery was dead. They tested it and said it was good at first I just needed to drive it more. I said I drive it everyday they then said they needed to test it dead. They tested it and said it was good at first I just needed to drive it more. I said I drive it everyday they then said they needed to test it again and Vinny said I needed a Ford battery. I said no I do not need a new battery, my battery was fine until I handed the car over to you. I wanted to know how an oil change drained my battery? He wouldn’t/couldn’t answer me. He just kept saying I needed a new Ford (not an after market) battery. I was pretty angry More
Persistent effort to sell services previously paid for at this dealership. Persistent inability to “find” extended warranty and service agreements unless pressed to do so. Overpayment which was to be refun this dealership. Persistent inability to “find” extended warranty and service agreements unless pressed to do so. Overpayment which was to be refunded delayed by months. More
The sales part was great but after has been disappointing. No one calls you back when you have questions . It took me two weeks to finally get ahold of someone after being told twice from the o disappointing. No one calls you back when you have questions . It took me two weeks to finally get ahold of someone after being told twice from the online chat that I would be called back and numerous times calling with no answer and also being told I would be called back from someone that does decide to answer. Will not recommend anyone to the Haselwood auto groups. More
Andrew was really good at getting things done. Although it took longer than usual for the oil change it allowed me to enjoy their coffee and four bottles of water. Although it took longer than usual for the oil change it allowed me to enjoy their coffee and four bottles of water. More