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West Hills Ford

Bremerton, WA

Overview
Reviews
4.5
684 Reviews
Call Dealership (360) 479-1353
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1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 684 reviews

December 09, 2023

John Henry was an excellent salesperson. Very happy with our new cyber-orange 2023 Ford Bronco Sport. Thank you very much & we are enjoying the ride. More

by Rockytulog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Re, John Scharnberg
Report | Print
Dec 09, 2023 -

Rockytulog responded

John Henry was an excellent salesperson. Very happy with our new cyber-orange 2023 Ford Bronco Sport. Thank you very much & we are enjoying the ride.

Dec 11, 2023 -

West Hills Ford responded

Congrats on your new 2023 Ford Bronco Sport! We are so glad you love the cyber-orange color. Thank you for giving a shoutout to John and leaving West Hills Ford a five-star review! Safe travels!

November 17, 2023

West hills has always been professional and taken care of my car. Vinnie was professional More

by j-harpel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie
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Nov 17, 2023 -

West Hills Ford responded

Thank you for your 5 stars and shoutout to Vinnie! We hope to see you again at West Hills Ford!

November 16, 2023

Lovely service with pick up and delivery of vehicle at my workplace! Would highly recommend West Hills Ford! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

West Hills Ford responded

We're so glad to know you appreciated our pick-up and delivery service! Thanks for recommending West Hills Ford, we look forward to serving you again in the future.

November 05, 2023

Jessica did a woonderful job she deserves a raise, she was very professional and empathetic towards my situation. Thank you Jessica More

by iffer500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 06, 2023 -

West Hills Ford responded

We're glad to know that Jessica provided you with excellent service at West Hills Ford! We'll definitely pass along your kind words. Thanks for the review and we hope to see you again for any of your future needs!

October 23, 2023

Great, prompt service by Michelle (I think that was her name). Very upfront, genuine, and efficient. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Michelle
Report | Print
Oct 23, 2023 -

West Hills Ford responded

Rachel, thank you for reviewing Michelle and West Hills Ford! Have a lovely day!

October 21, 2023

They are always kind, helpful and truthful. There was a hitch, but they found a solution for me that was more than satisfactory. Great job! More

by Cheryl Bingisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Oct 23, 2023 -

West Hills Ford responded

Cheryl, we're glad to know our team at West Hills Ford was able to provide a satisfactory solution for you. Thanks for your kind words and support!

October 19, 2023

They did a great job. I have been coming to this dealership for years! Great customer service! More

by joal235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Oct 20, 2023 -

West Hills Ford responded

We’re happy to hear that our team was able to demonstrate our commitment to great service! Thanks for being a loyal customer of West Hills Ford. We look forward to helping you on your next visit!

October 14, 2023

I was very pleased today with the professionalism, honesty and knowledge of my service agent, Rian More

by jamamopede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian
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Oct 16, 2023 -

West Hills Ford responded

Thank you for the review! We appreicate the kind feedback about Rian and hope to see you again at West Hills Ford!

October 13, 2023

We get all our services done here on our truck,They have been very knowledgeable about services needed and on going mechanical challenges, oil,tire,filters, brakes, and lectronics, Thank you More

by rush5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 16, 2023 -

West Hills Ford responded

We're glad to know that you trust our team at West Hills Ford with all your truck's service needs! We appreciate the positive feedback and look forward to continuing to provide top-notch services for your vehicle!

October 08, 2023

Had three recall issues addressed. Service was completed on same day (Saturday). Vincent did a great job at communicating with me. More

by JYule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent @ service
Report | Print
Oct 09, 2023 -

West Hills Ford responded

JYule, it's great to know that Vincent and our team at West Hills Ford were able to address your recall issues promptly. We appreciate the positive feedback!

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