
West Hills Ford
Bremerton, WA
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Persistent effort to sell services previously paid for at this dealership. Persistent inability to “find” extended warranty and service agreements unless pressed to do so. Overpayment which was to be refun this dealership. Persistent inability to “find” extended warranty and service agreements unless pressed to do so. Overpayment which was to be refunded delayed by months. More
The sales part was great but after has been disappointing. No one calls you back when you have questions . It took me two weeks to finally get ahold of someone after being told twice from the o disappointing. No one calls you back when you have questions . It took me two weeks to finally get ahold of someone after being told twice from the online chat that I would be called back and numerous times calling with no answer and also being told I would be called back from someone that does decide to answer. Will not recommend anyone to the Haselwood auto groups. More
Andrew was really good at getting things done. Although it took longer than usual for the oil change it allowed me to enjoy their coffee and four bottles of water. Although it took longer than usual for the oil change it allowed me to enjoy their coffee and four bottles of water. More
Most highest priced oil change and rotation was $161. 04 for a basic oil change and tire rotation on a F150 , this dealership does not offer at all the National Ford factory “WORKS” service package agai 04 for a basic oil change and tire rotation on a F150 , this dealership does not offer at all the National Ford factory “WORKS” service package again highest service rated anywhere in my 45 years of owning a Ford I did ask for the works packages. But was not offered, not a good first time service experience at this dealership More