West Hills Honda

I took my car in for routine maint. Friendly staff quickly got my car checked in. They upheld the timeframe they had quoted me and I was out the door and rolling. quickly got my car checked in. They upheld the timeframe they had quoted me and I was out the door and rolling. More

This was my 3rd experience with Bremerton West Hills Honda in obtaining a new car (Lease) and my second time working with Jamie also my first time working with Jake. As always the experience was excepti Honda in obtaining a new car (Lease) and my second time working with Jamie also my first time working with Jake. As always the experience was exceptional! They take the time to explain all the options, whats available, all about the lease and the new car. As I told them at the sales presentation, It is so important to have friendly, knowledgeable persons to discuss the cars with their clients and this is always the case with West Hills Honda. I mentioned also that to me, the experience just starts with the sales personnel, the rest depends on the, financial person, and the Service Department. Here again, I have always had exceptional service from a simple oil change to a complicated repair issue. I commend West Hills Honda for having sales persons with the qualities of Jake and Jamie. They will keep us coming back! Well done. More

Totally positive experience. Salesman Samuel Canfield's friendly approach was perfect -- available, but not too strong (which would have made us leave). By the time we purchased the car we didn't plan to friendly approach was perfect -- available, but not too strong (which would have made us leave). By the time we purchased the car we didn't plan to buy that day, we were thanking him for our decision to buy. He was great at closing the deal while not pressuring us. He's an asset to the company, and yes we would be quick to recommend him to our friends! More

Servicing my CRV was fine. The car wash and inside Servicing my CRV was fine. The car wash and inside cleaning was shoddy! The roof was not touched at all, many missed areas on the body, and bugs stil Servicing my CRV was fine. The car wash and inside cleaning was shoddy! The roof was not touched at all, many missed areas on the body, and bugs still on the windshield. This shows West Hills Honda doesn't even read their feedback! I told them I was dissatisfied and now they want me to tell everyone about my experiance. If I wasn't leasing my CRV from them, I would go to another dealership! More

We received a coupon in the mail for a cheap oil change if we test drove a car. We were not planning on buying a car! We test drove the CRV (which I have always wanted - Barb) but Mal did not like the ga if we test drove a car. We were not planning on buying a car! We test drove the CRV (which I have always wanted - Barb) but Mal did not like the gas mileage. It has changed and it is better on gas. We test drove and before we knew it we had bought a car. We have had it for 4 days and so far very pleased with it. PJ answered a lot of our questions and was very attentive. Then Jamie came into the picture and helped close the deal. We started out with a higher interest rate through Kitsap CU and when my husband went into the credit union the next day we found out that the interest rate was lower. We called the dealer and they were willing to redo the paperwork and get us the lower rate. I wish this had been done at the beginning but oh well. The people we dealt with were very friendly and could not do enough for us. PJ even threw in a cargo liner for us. We were very pleased with the dealer and are truly looking forward to working with West Hills Honda in the future. Would we refer our family and friends? We would! It would be tough with our younger son though as he works for Lexus of Bellevue. Barb and Mal Thomson More

Best service dept. I have ever delt with. Mr. Jeter makes service worth the 3 hour round trip even though I have a dealer 15 minutes away. I also bought my last Honda from them and they are excellent in all service worth the 3 hour round trip even though I have a dealer 15 minutes away. I also bought my last Honda from them and they are excellent in all phases of the sale. And to top it off, you get a lotte and a comfortable place to sit and wait. More

I purchased a new 2001 Honda Odyssey from West Hills Honda. The purchase experience was excellent. Since that time I have exclusively had my Honda serviced at West Hills Honda. Each time they have do Honda. The purchase experience was excellent. Since that time I have exclusively had my Honda serviced at West Hills Honda. Each time they have done a fine job taking care of my car (and me while there). I will continue to take my business to this Honda dealership! More

I had an outstanding professional experience buying a new Honda Accord with Jeff and the entire staff at West Hills Honda. I brought my family with me and my kids were treated with ice creams and popcorns. Honda Accord with Jeff and the entire staff at West Hills Honda. I brought my family with me and my kids were treated with ice creams and popcorns. Jeff and I worked out a deal, added the accessories that I wanted and now enjoying my new Accord. Jeff explained the bells and whistles of my new Accord and answered all of my questions. Currently waiting on the accessories and I'm sure that when I bring it in to get it installed I'm sure that I will get excellent service and customer satisfaction. Thanks again. More