West Hills Kia

Professional, confident, and authentic customer service. Never feel shmoozed or rushed here. Highly recommend this dealership. Never feel shmoozed or rushed here. Highly recommend this dealership. More

They were friendly and there was no pressure, very knowledgeable. Would go back again if I was looking for another vehicle. knowledgeable. Would go back again if I was looking for another vehicle. More

When I arrived at WHK, Service Center, Mr. Alex came to me and greeted me with a smile and asked me what he can do for me? I told him that I had a scheduled for my KIA Sorento, for oil change Alex came to me and greeted me with a smile and asked me what he can do for me? I told him that I had a scheduled for my KIA Sorento, for oil change but I’m so early for 2:00pm appointment. Mr. Alex, didn’t hesitate to accept me and assist me all the way to the office. He’s very nice and had a great customer service. I give him 10 rates. More

We purchased a new Niro from West Hills Kia and it was a very positive experience and a smooth business transaction. Colton was professional, knowledgeable and a pleasure to work with. I highly recommend h very positive experience and a smooth business transaction. Colton was professional, knowledgeable and a pleasure to work with. I highly recommend him and West Hills Kia. Dave W. More

People know what they are doing. From service to sales, this dealership clearly hired and maintains the top customer service team. I never leave frustrated or unsatisfied. From service to sales, this dealership clearly hired and maintains the top customer service team. I never leave frustrated or unsatisfied. More

Best service since I have had my car. This is the second time very pleased. This is the second time very pleased. More

Sales experience with Hayley was terrific. They provide a dash cam which later drained the battery, leaving me stranded twice. Kia did notify me after the 2nd time the cause for the battery dr They provide a dash cam which later drained the battery, leaving me stranded twice. Kia did notify me after the 2nd time the cause for the battery drain. The 2nd issue was today. This is on me...but why would car dealers not include a spare. Sadly my left front tire got a staple in the side wall and is not repairable. I thought cool I will have the spare put on and go to Kia for a replacement. Silly me. There is no spare. ugh. So I purchased at Les Schwab and Kia lost out on the sale. More

I don’t know what has happened to Hazelwood in the last 2 to 3 years but it has gone downhill so bad they sold me a car that was dangerous to drive and then lied about it!! This is all the work needed on the to 3 years but it has gone downhill so bad they sold me a car that was dangerous to drive and then lied about it!! This is all the work needed on the first car they sold me!! They wouldn't fix it and the didn't even give me the price I paid for it!! I was lied to and treated very badly!! The next car I was sold was trash!! Nothing was done to the car and I mean even cleaning it!! No oil change or anything!! Please help me!! I was so ripped off its not even funny!! More

Aundrea in Service was cordial and knowledgeable. The waiting area and restrooms were well-maintained. The barista at the cafe bar was very accommodating and the free beverage hand-prepared. I will d The waiting area and restrooms were well-maintained. The barista at the cafe bar was very accommodating and the free beverage hand-prepared. I will definitely make this my go-to for service on my Kia! More

Jason was a very nice sales person. Didn't act pushy and listened to what our needs were. Didn't act pushy and listened to what our needs were. More