West Hills Kia

The whole staff is absolutely amazing. I went in because I hated the car I was in and wanted out with a good deal and didn't want to be forced into a vehicle like I was at another dealership. They exceeded I hated the car I was in and wanted out with a good deal and didn't want to be forced into a vehicle like I was at another dealership. They exceeded all expectations. HIGHLY RECOMMEND. More

I was referred to Mr. Bob Villa by Mr. Jerry Bouldwin who is a salesman at Westhills Toyota Autoplex. I presented with credit challenges, a recent repossession and a bankruptcy in the past. I never thought is a salesman at Westhills Toyota Autoplex. I presented with credit challenges, a recent repossession and a bankruptcy in the past. I never thought I would be blessed with the opportunity to purchase a well-maintained, low mileage car with an elite warranty and additional GAP insurance in the deal. Mr. Villa was very sensitive to my personal situation, making me feel very comfortable sharing it with him. He was very knowledgeable in the finance department and he knew instantly what it would take to get me financed. I researched the inventory at the Autoplex and found the perfect car!!! It was newer than my previous car, had 100,000 less miles and needed no repairs!!! As soon as I made the decision to move forward with Mr. Villa, a deal was approved at not one, not two but three different banks with conditions. I made my way over to the Kitsap peninsula, down payment in hand and excited to see my new car!!! The deal happened over the Thanksgiving holiday so I wasn't able to drive away that day, however; Mr. Villa took personal time and attention with me, keeping me informed of the status of the loan until it finally funded first thing Monday morning. This was a very emotional situation for me. I was afraid of having to buy a "beater with a heater" that would have been no better than the previous car I owned and I was very stressed about finding the "right car" to fit my needs that I could afford. Mr. Villa and his salesman Mr. Bouldwin treated me with compassion and professionalism. I have purchased several cars in my lifetime and this was one of the best, no-hassle, simple and peaceful car purchases I have made. I will make the 1 and 1/2 hour drive to see Mr. Villa again and I will suggest doing business with Mr. Villa and Mr. Bouldwin to anyone I know shopping for a car. Especially if they have special credit needs. I feel so blessed to have this financial opportunity presented to me. Thank you Mr. Villa and Mr. Bouldwin for taking this minor setback and turning it into a major comeback!!! I am a customer for life!!! More

I have given them the rating that i did because they were all very helpful and not too pushy. They helped me get a good price on my trade in and an excellent price on my "new" car. all very helpful and not too pushy. They helped me get a good price on my trade in and an excellent price on my "new" car. More

Our experience with West Hills KIA and Chad Boldt was one of the Best Customer Service experiences we have had in a very long time. I feel they go out of their way to make their customers happy and taken car of the Best Customer Service experiences we have had in a very long time. I feel they go out of their way to make their customers happy and taken care of . We have dealt with Chad Boldt on several occasions and he is always very friendly, informative and professional. More

Our experience with West Hills Kia was exceptional. My wife and I were very pleased with the overall service, especially with Julianna's efforts. She is knowledgeable and was sensitive to our needs. We wife and I were very pleased with the overall service, especially with Julianna's efforts. She is knowledgeable and was sensitive to our needs. We would readily recommend her and West Hills Kia to anyone looking for a new or used car. We are very happy with our new Kia Soul. Thanks. More

We went to Kia after visiting several other dealerships, and had such a refreshing experience we bought a car on the spot. Jessica and Bob were both professional, easy going, fun people who made the whole and had such a refreshing experience we bought a car on the spot. Jessica and Bob were both professional, easy going, fun people who made the whole experience painless. They were very up front about everything and willing to work with us to get us the car and the deal just the way we wanted. I can't remember a better experience buying a car. Our new Kia Sportage is a WONDERFUL experience all on its own, everything about it is top notch. We felt we got more car and more service for the money; but it was Jessica and Bob who made the day go so well. Multiple other places made us feel like targets of a scam; West Hills Kia was such a refreshing experience!! I can't recommend the car or the people or the dealership more highly. More

My experience at West Hills Kia was great. Jessica has a great sense of humor. She made me feel important as a customer and looked out for my best interest in a car and price. She was always smiling, easy t great sense of humor. She made me feel important as a customer and looked out for my best interest in a car and price. She was always smiling, easy to talk to and fun to be around looking at cars with. I enjoyed her taking me around the car lots trying to find a good car for me and not trying to push a car on me to buy. She let me decide what I wanted to buy and made it easy for me. She's professional and caring. I'm glad I had her to help me find a car for me. More

needed a new car for driving to and from work. wanted a kia soul and got what i wanted on my first visit. crew was friendly and welcomed us, provided my wife and i food and drinks throughout our entire vis kia soul and got what i wanted on my first visit. crew was friendly and welcomed us, provided my wife and i food and drinks throughout our entire visit. very accomidating. very pleased. More

It all started with with Chad at the front desk. He was welcoming and courteous. They got me in on time and my oil change was done faster than I expected. The complimentary coffee while waiting was a bonus welcoming and courteous. They got me in on time and my oil change was done faster than I expected. The complimentary coffee while waiting was a bonus :-) They found 2 nails in my back tires and removed them for free which was awesome. I was just so pleased with my service, I've already recommended them to one of my friends. Thanks West Hills Kia for the great service and finally opening up on Saturdays!! See you in 3700 West miles. :-) More

I would like to thank Chad & Ashley for the outstanding customer service I received today. It was our first oil change and the lighter outlet was not working. They fixed the power outlet and ch outstanding customer service I received today. It was our first oil change and the lighter outlet was not working. They fixed the power outlet and changed the oil in a timely fashion. The customer service at West Hills KIA is outstanding!!! Regards, Paige Pettygrove More