West Houston Subaru

The dealership has been first class to deal with from start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Ou start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Our sales person was very informative about our Forester also and a pleasure to deal with. He has also followed up several times to check and see if we had questions or needed anything. More

West Houston Subaru could not be better. There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant ex There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant experience from entering, purchasing and driving out with my new Subaru. More

This dealership is so easy to work with. The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the servi The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the service guy had them on in five minutes! I love my new Crosstrek! More

Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for fi vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase. More

West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It all went very smoothly. More

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs. More

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. More

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time. More

In the time I have been in Texas (I am from CA caring for a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This youn a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This young man went beyond all expectations. I found him to be professional, courteous as well as kind. I was very impressed with his level of service. I have found all of your staff to be above professional, but Mr. Diego stand out and make the customer feel comfortable. I will not be in this area much longer, but I would highly recommend you at any time., More

Jonathan Rachal and the team at West Houston Subaru were incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whol incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whole crew at Subaru should I have questions or need help with anything. More