West Houston Subaru
Houston , TX
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The work is performed timely. The scope of service is limited to items highlighted as 'deficient' or 'below standard' in the extensive diagnostic examination carried out as soon The scope of service is limited to items highlighted as 'deficient' or 'below standard' in the extensive diagnostic examination carried out as soon as the vehicle is relocated to its repair bay. The post service documentation sent to me by email is very helpful. More
The salesman, Vince, really worked to get my business. He then showed me the features of my new Crosstrek and followed up to be sure everything was ok. They set my first complimentary maintenance appointm He then showed me the features of my new Crosstrek and followed up to be sure everything was ok. They set my first complimentary maintenance appointment before I left with the car. Then invited me back to put give me the registration and again went over anything I had questions about. More
Chris was very helpful in helping me pick out my vehicle. They have a good variety to pick from. If they don't have what you want they will do their best to get it. They have a good variety to pick from. If they don't have what you want they will do their best to get it. More
West Houston Subaru has sold us our second Subaru, a Forester Hybrid Touring. The deal they offered, trading in our low mileage 2019 CrossTrek was fair and the transaction was completed without any pro Forester Hybrid Touring. The deal they offered, trading in our low mileage 2019 CrossTrek was fair and the transaction was completed without any problems. Steven was helpful in completing the transaction and Ty was excellent in showing us how all of the new features on the Forester worked. We continue to be a satisfied customer of West Houston Subaru. More
Very professional and easy to deal with. Thoroughly explained all our question, The follow-up by the staff is the best we have experienced. I’d recommend this dealership to anyone. Thoroughly explained all our question, The follow-up by the staff is the best we have experienced. I’d recommend this dealership to anyone. More
Nice, relaxed purchase experience. No high pressure from anyone at the dealership at all. They basically let the vehicle sell itself and it did quite well. We were not familiar with S No high pressure from anyone at the dealership at all. They basically let the vehicle sell itself and it did quite well. We were not familiar with Subaru at all. But based on the advice of a friend we added the Ascent to our list of 3 row SUV's to investigate. To our surprise, after a test drive, we both moved it to the front of the list. From their it was just sorting out the financial issues and signing the paperwork. Easy as could be ... More
Comfortable waiting area. Quiet place to read a good book. Service completed in a little over an hour. Everything professional and good to go. Thanks, Bob Lapsley Quiet place to read a good book. Service completed in a little over an hour. Everything professional and good to go. Thanks, Bob Lapsley More
Our car salesman did a great job of getting my husband and I into a Subaru Crosstrek at a very good price with a monthly payment that we could live with. Thanks Steven W. for helping us purchase this car and I into a Subaru Crosstrek at a very good price with a monthly payment that we could live with. Thanks Steven W. for helping us purchase this car with ease. More

