
West Houston Subaru
Houston , TX
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This is the second car I have purchased from this dealership. There was never any doubt that when it came time for a new car that it would be a Subaru Outback and that it would be purchased from this dealership. There was never any doubt that when it came time for a new car that it would be a Subaru Outback and that it would be purchased from this dealership. The salesperson, John Fitzgerald, made the purchase so easy. The service department is great. My service advisor is Amanda Luchini. She is excellent at her job. She is very professional and knowledgeable. She makes scheduling and getting my car serviced a breeze. Both John Fitzgerald and Amanda Luchini provide customer service that is off the charts. More
My husband and I do not like to deal with car sales people, but Simon Seruya of West Houston Subaru, our new car salesman, is an exception to the rule. He was very personable, honest, straightforward, people, but Simon Seruya of West Houston Subaru, our new car salesman, is an exception to the rule. He was very personable, honest, straightforward, and very knowledgeable! Simon listened to what we were interested in, focused on our needs & wants, & provided experienced guidance when we needed it. This was truly a positive experience and a painless one. In fact, everyone we had contact with at West Houston Subaru from the Finance Director, Karen, to the employees in Parts & Service that we were introduced to were friendly, helpful, & informative. We are so glad we purchased our Forester at West Houston Subaru & we look forward to bringing our vehicle back to West Houston for regular maintenance! More
West Houston Subaru is conveniently located on the Katy Freeway close by to my office, easy to get to. Very nice group of employees, great selection of new Subaru's to choose from. Comfortable waiting ro Freeway close by to my office, easy to get to. Very nice group of employees, great selection of new Subaru's to choose from. Comfortable waiting room More
Fair prices, good selection, extremely helpful sales staff. I was shown exactly what I told them I wanted, with no pressure to upsell things I had no interest in. Very pleased with their offer on my tra staff. I was shown exactly what I told them I wanted, with no pressure to upsell things I had no interest in. Very pleased with their offer on my trade in. Never having had a big touch screen before, I appreciated their patience and thoroughness in making sure I was comfortable with the new technology. And best of all, I love my new car! More
I hadn't bought a car in a long time. I corresponded with John Fitzgerald prior to visiting the dealership. I found him to be the stereotypical car dealer- he brought back a lot of bad me I corresponded with John Fitzgerald prior to visiting the dealership. I found him to be the stereotypical car dealer- he brought back a lot of bad memories. I went to Superior Subaru and bought a car from them. It was very much a my way or the highway proposition. What these guys don't understand is that when you treat someone like that, it makes it hard for everyone who follows. I am a medical professional, and treat everyone with respect- and that is what I expect in return. More