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West Kendall Toyota

Miami, FL

2.2
69 Reviews
West Kendall Toyota stands tall in the western suburbs of Miami on SW 137 Avenue and 138 Street. Our modern facilities and open spaces create a nice and inviting place for eager Miami car shoppers to browse our inventory and pick the right vehicle. Whether you’re buying a car or selling a car, our professional team of associates are ready to assist you and ensure your experience is nothing short of exceptional. As part of the Bean Automotive Group, our vision is to be the leading automotive group within our industry, serving our customers, associates and community. Our team works diligently to ensure our vision is met, but we know we wouldn’t be where we’re at without our wonderful Miami community. All out customer service, all day every day. West Kendall Toyota is here to serve you!
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13800 Sw 137th Avenue

Miami, FL

33186

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Showing 69 reviews

August 04, 2023

Terrible service. They made a mistake with my battery warranty, after a complaning the Service Manager offer me a call back and she never did. We called again and the More

by Gisela Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenise Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Brought my car for a repair by phone the guy that sold us the truck. told me it was going to take 1 to 2 hours max, when I got to the dealer, they told me it would about 3 hours, it took more like 5 hours t More

by Rossie101099
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
December 04, 2022

I recently purchased a vehicle from there. Let me start by saying they staff was very friendly and nice to my wife, sons and myself. I had put a deposit on a incoming vehicle and when it came More

by Aaron P
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jenise Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Amazing service - arrived at appointed time for my scheduled maintenance service. Service Advisor, Craig Koning, was attentive and very courteous. This is the second time he has been my Advisor and b More

by Martha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Koning
August 06, 2022

Terrible service, the treatment is horrible and the wait is endless, because they talk inside the office. I made an appointment and I was attended by Kennped Landaeta, his treatment was indolent and withou More

by Cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kennped Landaeta
May 07, 2022

Waited over an hour for a salesman to help me! I was never greeted or asked if I needed help, they were all sitting down talking to each other while watching me look at the cars. I would never com More

by Lisa Dunn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
January 22, 2022

Very untrust worthy. I purchased a Maserati from this dealership in May 2020. A GAP policy was added to my financing. Unfortunately, my vehicle was stolen in October 2021. When I called the GAP covera More

by Alicia33055
Recommend Dealer
No
Employees Worked With
Jenise Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caramelo Saavedra, Sylvia in GAP coverage and Sandy (Salesperson)
January 15, 2022

This is the worst dealer. We left our Truck in service for 7 days and nothing got fixed. Refused to fix a bad fuel pump because the truck had an aftermarket LED light bar. Oil change that was supposed to More

by Fernidant P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALVARO, KARINA, ALEXANDER
November 14, 2021

I am very happy with the way Kennped Landaeta from the service adviser treated me, respectfully, helpful he always contacted me on service updates. Very professional.Thanks. More

by cutlerbay2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennped Landaeta
June 28, 2021

This is the worst service I ever hadThey took 2 1/2 This is the worst service I ever had They took 2 1/2 hours for a 5 minutes oil change Unable to give you information about your car You rather go t More

by Jsberry58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenise Rivas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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