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West Metro Buick GMC
Monticello, MN
2,245 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,245 reviews
July 24, 2017
Very Happy I am very happy with my purchase of a 2017 Buick Encore. The staff at West Metro were all very helpful and friendly. I would recommend them to family I am very happy with my purchase of a 2017 Buick Encore. The staff at West Metro were all very helpful and friendly. I would recommend them to family & friends. More
by kazimmy
Employees Worked With
July 19, 2017
Great Experience!!! My wife and I had been looking to buy a new vehicle and after 2 months of searching and visiting several other dealerships, I came across one online a My wife and I had been looking to buy a new vehicle and after 2 months of searching and visiting several other dealerships, I came across one online at West Metro. I gave a call and asked if the vehicle I was looking for (2016 Chevy Equinox) was still available. She said it was, but will have a sales rep call me back. I did receive a call from a sales rep named Jared. He said the vehicle was available and I said I will be there within the hour. My wife and I got there and the vehicle had been pulled out and cleaned. Jared was awesome and so were everyone we encountered and that included the manager and owner. They were very easy to work with, no one was ever pushy and they never forced anything on us to buy. I would give them 5 STARS for the professionalism in aiding my wife and me in purchasing the car. I would suggest anyone looking to buy a vehicle stop by and see Jared at West Metro in Monticello, MN. I will be purchasing our next vehicle from them in the future. More
by Team Taylor
Employees Worked With
Other Employees :
Lloyd Hemenway, James Meyers, Samantha Kedrowski
July 08, 2017
Enjoyable Jared was very easy to work with. He listened to everything we had to say and found us the right vehicle. The experience was very relaxed and no press Jared was very easy to work with. He listened to everything we had to say and found us the right vehicle. The experience was very relaxed and no pressure was given to make the sale. More
by Robeckfam
July 06, 2017
Easy to deal with, simple, honest answers John was great! Answered all of my questions honestly and made sure i understood everything about the vehicle I was buying. The rest of the staff m John was great! Answered all of my questions honestly and made sure i understood everything about the vehicle I was buying. The rest of the staff made the transaction simple and easy. More
by paruda
Employees Worked With
John Kinsell
July 06, 2017
A very positive overall experience! Cory, the salesman and all the West Metro staff were great in finding Melody the perfect most awesome GMC Sierra. I have and will continue to recomme Cory, the salesman and all the West Metro staff were great in finding Melody the perfect most awesome GMC Sierra. I have and will continue to recommend West Metro to all my friends. They worked diligently until we all agreed on the deal. More
by melody1954
Employees Worked With
July 04, 2017
Easiest and Best experience yet! Jared made it worth the drive from the South West metro (Eden Prairie). He made it very easy to get the value for my old vehicle and find exactly w Jared made it worth the drive from the South West metro (Eden Prairie). He made it very easy to get the value for my old vehicle and find exactly what I was looking for. He was great to work with and I am willing to recommend him to anyone looking for a new vehicle. More
by aptget79
Employees Worked With
June 26, 2017
Great Experience John was great. Best car buying experience ever!! When we showed up John had 3 vehicles pulled up and ready to test drive. Completing the final paperw John was great. Best car buying experience ever!! When we showed up John had 3 vehicles pulled up and ready to test drive. Completing the final paperwork took us past the typical closing time on a Saturday night. Once everything we completed, John insisted on taking the additional time to thou rally review the SUV prior to delivery. More
by joe l
Employees Worked With
John Kinsell
June 21, 2017
So excited to be the proud owner of a new 2017 GMC Sierra! I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, was I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, was very friendly & informative. If you are in search of a new vehicle, I would definitely recommend that you come to the dealership in Monticello and work with this team! More
by 2017Sierra
Employees Worked With
Derek Meyers, James Meyers
June 17, 2017
Another great experience at West Metro Buick This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, appl This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, applied no pressure, and found us a great deal. Amanda in service found an extended warranty I had forgotton and saved us $2,200 on a repair for our other Buick. We'll be back to see these folks again. More
by Skip
June 17, 2017
Warning message on my dash = DEF fluid system Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp mode. I called the dealership "West Metro Buick GMC" and spoke to Jamie Blesi. She advised to get the truck to the dealership asap before limp mode kicked in. After delivering the vehicle to the dealership, Jamie called me the next day with their findings, informed me that they had to have parts sent out from GM (at no charge due to warranty) and when they expected to have it completed. When the truck was completed, Jamie left a message informing me it was completed and of all work that was done. Knowing that I'm self employed, she even delivered the truck to my business and took payment over the phone. That's first class service all the way! My salesman Corey Nelson has worked with me with my last two trucks and has been first class as well. The owner Jeff Sell has personally been involved with the delivery of both trucks to ensure my satisfaction. What a first class operation! I couldn't be happier with the service and sales at West Metro and I regularly refer people to them when possible. More
by Reed Dill
