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West Side Garage, INC.

Berlin, WI

4.8
386 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 386 reviews

September 11, 2024

This was my first visit to West Side for service. I was reluctant because it was a new place, but the service was outstanding. Jeff was so accommodating and explained everything very clearly. He did More

by Trina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff K
Sep 12, 2024 -

West Side Garage, INC. responded

Thank you, Trina, for sharing your wonderful experience with us at West Side GM of Berlin! We're thrilled to hear that Jeff provided you with outstanding service and made you feel comfortable during your visit. We appreciate your trust in us and look forward to seeing you and your car again for future service needs! West Side GM Team (920) 361-5100

September 03, 2024

I am happy. Easy transaction. We had a few issues but we worked through those. This is a small town dealership which is a good thing. Buy local ! More

by johnmaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

West Side Garage, INC. responded

Thank you, we appreciate your positive feedback! We are glad to hear that you had an easy transaction, and it’s great to know that any issues were resolved smoothly. At West Side GM of Berlin, we value our local community and strive to provide our customers with a personal touch. We look forward to welcoming you back in the future! West Side GM Team (920) 361-5100

August 30, 2024

Easy to get appointment Willing to find a loaner if necessarexcellent body work after running with deer Seamless work with our insurance agent and the entire car was detailed at delivery I have absol More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at West Side GM of Berlin, especially regarding the seamless service and excellent bodywork. We always strive to provide the best for our customers, and your feedback motivates us to keep up our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 30, 2024

They recently fixed my car that was hit. They were so patient and understanding. I also took in my truck for an oil change. They were able to get me in quickly and they did exactly as I More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

West Side Garage, INC. responded

Thank you, Elizabeth! We truly appreciate your positive feedback about your experience at West Side GM of Berlin. We're glad to hear that our team was patient and understanding while fixing your car and that we could accommodate your truck's oil change efficiently. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 28, 2024

Great salesperson. ..Chris. Knows his cars and provides great information without being overwhelming. Would purchase here again. More

by mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with excellent service and helpful information at West Side GM of Berlin. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Safe travels in your new vehicle! West Side GM Team (920) 361-5100

August 27, 2024

Went in had a radiator replacement due to leakage and some other work. Spent 1288 dollars on those repairs. Got my truck back on Friday. Radio didn’t work. Got that to work by myself. Sunday went to use More

by emansueto61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene
Aug 30, 2024 -

West Side Garage, INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 23, 2024

Very friendly. I brought the truck in it for some one to work they did a very nice job. They give me a very nice rental car. And only $35 a day I was very happy wit More

by mike500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with your truck service and enjoyed the rental car. At West Side GM of Berlin, we strive to provide excellent service and value to our customers. We look forward to seeing you again next time! West Side GM Team (920) 361-5100

August 22, 2024

I was very fortunate to find a car for my son. Thank you very much More

by darbell2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you found the perfect car for your son at West Side GM of Berlin. We appreciate your support and hope to see you again soon! West Side GM Team (920) 361-5100

August 22, 2024

They were on time, friendly, and efficient. They talked to me so that I understood what they did. They even helped save me some money. More

by johnberndt575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our team's punctuality, friendliness, and efficiency. It's great to hear that we could help you save some money and ensure you understood the process. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

August 19, 2024

The process of buying a truck and having them serviced seems to go very smoothly More

by skiseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that your experience with buying a truck and having it serviced at West Side GM of Berlin went smoothly. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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