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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.9
261 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 261 reviews

March 11, 2024

Very professional as always and always nice and helpful everything is explained to you I'm not ways you can understand More

by dianedrager
Recommend Dealer
Yes
Employees Worked With
Gene
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Mar 15, 2024 -

West Side Garage, INC. responded

Thank you for your outstanding rating about our service department, Diane. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! West Side GM Team (920) 361-5100

Helpful
March 08, 2024

Jeff in the service department is on the ball. Promptly gets answers to my questions. Gets the job done right More

by lowtecholdwave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 11, 2024 -

West Side Garage, INC. responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! West Side GM Team (920) 361-5100

Helpful
March 07, 2024

Very helpful quick response willing to find things out for you Everyone there is very helpful More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
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Mar 08, 2024 -

West Side Garage, INC. responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. West Side GM Team (920) 361-5100

Helpful
March 06, 2024

Professional, personable, efficient. Jeff is knowledgeable, and very easy to work with. Answers all my questions and when possible gives great advice. Goes the extra mile. More

by gurgeljs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff in charge of service.
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Mar 07, 2024 -

West Side Garage, INC. responded

At West Side GM of Berlin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! West Side GM Team (920) 361-5100

Helpful
March 06, 2024

Better than the ford dealership. I've taken my two vehicles for some time now. Now days it's a problem just getting in. If I need an oil change you have to make an appointment like 4 More

by yayayacr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff, need a oil change
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Mar 08, 2024 -

West Side Garage, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100

Helpful
March 04, 2024

Friendly Didn't take long. Polite staff comfortable waiting room I trust them to do a good job. More

by marylhess1949
Recommend Dealer
Yes
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Mar 05, 2024 -

West Side Garage, INC. responded

Thank you for the feedback, Mary! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. West Side GM Team (920) 361-5100

Helpful
March 03, 2024

Was a great experience everything was handled professionally And everything went well Thank you very much More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 05, 2024 -

West Side Garage, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Side GM of Berlin! If there is anything else we can do for you, please feel free to give us a call. West Side GM Team (920) 361-5100

Helpful
March 03, 2024

Easy to work with. Caring Honest listen to your concerns Helpful try to make you comfortable More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Mar 05, 2024 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

Helpful
March 03, 2024

Quick service. Good details. Good experience Was very happy service provided and explanation of status of vehicle More

by johntyler
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene
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Mar 05, 2024 -

West Side Garage, INC. responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

Helpful
March 02, 2024

Oil change and tire rotation. Nice & easy experience. Service guys and payment was easy . More

by sschwabe78
Recommend Dealer
Yes
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Mar 05, 2024 -

West Side Garage, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100

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