
West Side Garage, INC.
Berlin, WI
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great job Everyone was friendly and made s feel we were important to them. They went out of there way to make sure their service was great Everyone was friendly and made s feel we were important to them. They went out of there way to make sure their service was great More
Fast, friendly service Just a normal service appointment, however.... They were on time, friendly, and did a good job. I continue (have been going there a while now) to use Just a normal service appointment, however.... They were on time, friendly, and did a good job. I continue (have been going there a while now) to use Westside GM for my Chevy's needs. No complaints! More
Friendly, Competent and Reliable I took my new vehicle in for its first maintenance visit, {oil change, tire rotation and general checkup}, was greeted by the 2 smiling service manag I took my new vehicle in for its first maintenance visit, {oil change, tire rotation and general checkup}, was greeted by the 2 smiling service managers at my appointment time and just a little over an hour , my vehicle was ready to go. I had a question as to an option on the vehicle at which time Randy pulled up a report from the VIN number and was able to give me an answer, plus the report with all my options. Super nice people, too bad more places don't have the kind of interaction with their customers. More
Easy very easy. Everyone was very helpful. I knew what car I wanted and they offered different options that still met my needs that I never thought of. They didnt pus Everyone was very helpful. I knew what car I wanted and they offered different options that still met my needs that I never thought of. They didnt push me to buy like most places. Highly recommend. More
Great service oil change I needed an oil change on my truck and they fit me in on Saturday. Friendly reception when I arrived and very knowledgeable about the service needed. I needed an oil change on my truck and they fit me in on Saturday. Friendly reception when I arrived and very knowledgeable about the service needed. They were even concerned that the wipers were streaking so they checked them and determined they were fine. Great service all around. More
Needs brake job Took truck in for 2 recall work jobs. Was told I needed new brakes and rotors on rear of truck pads worn bad. Only 40000 mile on truck. Took rear tire Took truck in for 2 recall work jobs. Was told I needed new brakes and rotors on rear of truck pads worn bad. Only 40000 mile on truck. Took rear tires off myself to find 15 mm of pads left on all 4 pads also rotors still good. Paper work said 4 mm or more left. Also says do not actually measure pads. This is padding the bill in my eyes for it miss represents the actually wear. How many people actually look. More
Thanks for the awesome vehicle! Great service on a warranty repair. 2019 Equinox for a loaner. Liked it so much we decided to lease that same vehicle. West Side GM made it happen! Great service on a warranty repair. 2019 Equinox for a loaner. Liked it so much we decided to lease that same vehicle. West Side GM made it happen! Excellent sales department!! More
Experience with West Side GM. We had a good experience with West Side GM. They were very helpful in every thing, They answered any questions we asked. We were shown how to use the We had a good experience with West Side GM. They were very helpful in every thing, They answered any questions we asked. We were shown how to use the information on the screen in car. Bob did a great job in setting things up for. Very pleasant person to work with. Thank you. More
average new vehicle buying experience This was an interesting vehicle buying experience. Wasn't a typical pick a vehicle from the lot deal. I wanted specific options on the truck and t This was an interesting vehicle buying experience. Wasn't a typical pick a vehicle from the lot deal. I wanted specific options on the truck and they did come through for me. Took a little time but everything was as they said in the end. The biggest negative thing about buying a new vehicle is the deadlines. End of the month incentives. You have to sign today to get these rebates. Which in some cases may be true. With a left over new vehicle that your having trouble selling already, these incentives aren't going away. More
Awesome People and Experience Our experience was amazing! Our car was stolen and Jeff and Kathy went above and beyond helping us find a new car, dealing with all the insurance and Our experience was amazing! Our car was stolen and Jeff and Kathy went above and beyond helping us find a new car, dealing with all the insurance and financial nightmares and getting us into and out the door with a Brand New 2019 Equinox ! We will always come back to Westside from Madison and tell anyone and everyone what an amazing dealership they are!!! Ryan in Finance made it super easy and stress Free! More