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West Side Garage, INC.
Berlin, WI
496 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 496 reviews
December 05, 2019
Fix & explain They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be. They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be. More
by BWILEY5385
Verified CustomerEmployees Worked With
November 27, 2019
Excellent customer service Diane Grant & James Grant did incredible work ensuring that I found a perfect commuter that was safe and reliable and matched everything I was looking Diane Grant & James Grant did incredible work ensuring that I found a perfect commuter that was safe and reliable and matched everything I was looking for. I have bought multiple vehicles from them and they are phenomenal people. Highly recommended. More
by MLGRANT1189
November 25, 2019
install a trailer hitch package staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also c staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also clean & well staffed More
by d_howard3046
November 14, 2019
Great Experience Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Servic Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Service More
by VandNeenah
November 13, 2019
excellent I have bought from west side for 15 years and their service is always great. i went in for oil change and bought a new truck I have bought from west side for 15 years and their service is always great. i went in for oil change and bought a new truck More
by marilyn.harvot
Employees Worked With
November 11, 2019
All was great. Good service at a fair price. Everything done satisfactory and in the time frame discussed. My rebates were discussed with me and I received all paper Good service at a fair price. Everything done satisfactory and in the time frame discussed. My rebates were discussed with me and I received all paperwork. More
by 12davehansen89
Employees Worked With
Jeff and Gene
November 10, 2019
Consistent Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts. Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts. More
by BATI_KMC
Employees Worked With
Jeff Capp
November 04, 2019
Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my veh service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my vehicle and the service done. More
by joandersen7
Employees Worked With
Jeff Kapp
November 04, 2019
Replace factory tires Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the t Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the tire cost. Original factory rims need to be replaced as final clear coat is deteriorating - rims and tires were to be done at the same time to save me some mounting/balancing cost. Two months later, no rims due to GM strike and I needed tires to be put on before snow flies and ended up paying full mounting/balancing charge. Still no schedule for new rims to arrive. Not a very good feeling about GM More
by VOLDENDONNA
Employees Worked With
Gene
November 04, 2019
I'll be back I received the same customer care that I was given on my last purchase from West Side garage. I have no reason to go anywhere else. Keep up the good I received the same customer care that I was given on my last purchase from West Side garage. I have no reason to go anywhere else. Keep up the good work. More
by dluker45
