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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
384 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 384 reviews

September 25, 2024

Jeff in service listened to my needs and got me the tires that made the most sense. He was kind, prompt with his response and had a better price on new tires than two other shops. The service area was very c More

by drchesnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
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Sep 26, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team at West Side GM of Berlin. It's great to know that Jeff was able to assist you with your tire needs and provide you with excellent pricing and service. We take pride in maintaining a clean facility and ensuring customer satisfaction. We look forward to seeing you again for your future automotive needs! West Side GM Team (920) 361-5100

September 24, 2024

I absolutely liked working with both Jeff's and diane for sure! Will most definitely come back More

by markdkunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're thrilled to hear that you enjoyed working with Jeff and Diane at West Side GM of Berlin. Your positive experience means a lot to us, and we can’t wait to welcome you back for your next visit! West Side GM Team (920) 361-5100

September 24, 2024

Great salesperson, great finance person, clean and well organized dealership. I would highly recommend west side Gm dealer! More

by oakridgeprims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
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Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our sales and finance teams at West Side GM of Berlin. We take pride in maintaining a clean and organized dealership and appreciate your recommendation. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

September 24, 2024

Chris took care of everything for us over the phone since we were an hour drive away. All we had to do is pick up the truck. Very accommodating. More

by kyle@kjmelectric.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that Chris made your experience smooth and convenient over the phone. It’s fantastic to know you found us accommodating as you picked up your truck. We appreciate your feedback and look forward to serving you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

September 18, 2024

Jeff is very good at explaining the work needed and performed, pleasure to work with. More

by lastchance94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Sep 19, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at West Side GM of Berlin. Our team strives to provide clear communication and excellent service. We look forward to seeing you again! West Side GM Team (920) 361-5100

September 14, 2024

GREAT SERVICE, DONE IN A TIMELY MATTER WITH A FRIENDLY STAFF. I WILL BE COMING BACK IN THE FUTURE. More

by MILLERJACK294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GENE
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Sep 18, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin are thrilled to hear that you had a great experience with our friendly staff and timely service. We look forward to welcoming you back in the future. Safe travels until then! West Side GM Team (920) 361-5100

September 13, 2024

Always on time with great service by great people. Could not be happier. Love that small town feeling. More

by TLSIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp, Mike Rose
Report | Print
Sep 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at West Side GM of Berlin. Our team takes pride in providing timely service with a personal touch, and it’s fantastic to know you appreciate that small-town feeling. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

September 12, 2024

Clean and also aclean waiting area. Pricy for. A battery'. Limited knowdge of EV option. Polite personnel More

by TROCHINSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

West Side Garage, INC. responded

Thank you for your feedback! We're glad to hear that you found our waiting area clean and our personnel polite. However, we understand your concerns regarding the pricing for the battery and the knowledge of EV options. At West Side GM of Berlin, we strive to provide comprehensive information to our customers. We appreciate your insights and encourage you to reach out to us for any further information or assistance. We look forward to serving you again! West Side GM Team (920) 361-5100

September 11, 2024

This was my first visit to West Side for service. I was reluctant because it was a new place, but the service was outstanding. Jeff was so accommodating and explained everything very clearly. He did More

by Trina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff K
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Sep 12, 2024 -

West Side Garage, INC. responded

Thank you, Trina, for sharing your wonderful experience with us at West Side GM of Berlin! We're thrilled to hear that Jeff provided you with outstanding service and made you feel comfortable during your visit. We appreciate your trust in us and look forward to seeing you and your car again for future service needs! West Side GM Team (920) 361-5100

September 03, 2024

I am happy. Easy transaction. We had a few issues but we worked through those. This is a small town dealership which is a good thing. Buy local ! More

by johnmaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

West Side Garage, INC. responded

Thank you, we appreciate your positive feedback! We are glad to hear that you had an easy transaction, and it’s great to know that any issues were resolved smoothly. At West Side GM of Berlin, we value our local community and strive to provide our customers with a personal touch. We look forward to welcoming you back in the future! West Side GM Team (920) 361-5100

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