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West Side Garage, INC. - Service Center

Berlin, WI

4.9
145 Reviews
Call Service Center (920) 354-6208

145 Reviews of West Side Garage, INC. - Service Center

Sort by
March 07, 2024

Very helpful quick response willing to find things out for you Everyone there is very helpful More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
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Mar 08, 2024 -

West Side Garage, INC. responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. West Side GM Team (920) 361-5100

Helpful
March 06, 2024

Professional, personable, efficient. Jeff is knowledgeable, and very easy to work with. Answers all my questions and when possible gives great advice. Goes the extra mile. More

by gurgeljs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff in charge of service.
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Mar 07, 2024 -

West Side Garage, INC. responded

At West Side GM of Berlin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! West Side GM Team (920) 361-5100

Helpful
March 06, 2024

Better than the ford dealership. I've taken my two vehicles for some time now. Now days it's a problem just getting in. If I need an oil change you have to make an appointment like 4 More

by yayayacr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff, need a oil change
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Mar 08, 2024 -

West Side Garage, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100

Helpful
March 04, 2024

Friendly Didn't take long. Polite staff comfortable waiting room I trust them to do a good job. More

by marylhess1949
Recommend Dealer
Yes
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Mar 05, 2024 -

West Side Garage, INC. responded

Thank you for the feedback, Mary! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. West Side GM Team (920) 361-5100

Helpful
March 03, 2024

Was a great experience everything was handled professionally And everything went well Thank you very much More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 05, 2024 -

West Side Garage, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Side GM of Berlin! If there is anything else we can do for you, please feel free to give us a call. West Side GM Team (920) 361-5100

Helpful
March 03, 2024

Quick service. Good details. Good experience Was very happy service provided and explanation of status of vehicle More

by johntyler
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene
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Mar 05, 2024 -

West Side Garage, INC. responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

Helpful
March 02, 2024

Oil change and tire rotation. Nice & easy experience. Service guys and payment was easy . More

by sschwabe78
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

West Side Garage, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100

Helpful
February 29, 2024

Very good. Thank you. They were on time and done with my vehicle when they said they'd be. More

by bmcbable
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
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Mar 01, 2024 -

West Side Garage, INC. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

Helpful
February 28, 2024

Jeff was friendly, professional, and knowledgeable. A definite asset to West Side Garage. Thank you More

by dblake1313
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Mar 01, 2024 -

West Side Garage, INC. responded

Hello and thank you for your kind words! Jeff is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! West Side GM Team (920) 361-5100

Helpful
February 27, 2024

Good customer service and follow up. Good customer service and follow up. Close to home and responsiveness. More

by rkreuscher
Recommend Dealer
Yes
Employees Worked With
Gene great guy
Report | Print
Feb 29, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100

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