Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westbrook Honda
Westbrook, CT
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 240 reviews
December 20, 2012
We just leased a CRV and dealt with Manu Serohi. He treated us very well and was very courteous and informative. We will definitely use him as a salesman the next time we lease or buy. We have been de treated us very well and was very courteous and informative. We will definitely use him as a salesman the next time we lease or buy. We have been dealing with Westbrook Honda for the past 4 years and their service department is also excellent! Our paperwork was done by Randy Searles and he was also very informative and was a pleasure to deal with. We also met Ed Femc and was also impressed with his approach on customer care! More
by rose.jacob.9
Helpful December 14, 2012
This is the fourth car I purchased from this dealer. I have had satisfactory experiences during that process as well as when I return for service. Friendly, acomodating staff. have had satisfactory experiences during that process as well as when I return for service. Friendly, acomodating staff. More
by claudiab203
December 13, 2012
We have purchased 2 new vehicles and lease/financed two other new vehicles from Westbrook Honda in the past 6 years. Manu Serohi was the salesman we dealt with regarding the lease financing in the last tw other new vehicles from Westbrook Honda in the past 6 years. Manu Serohi was the salesman we dealt with regarding the lease financing in the last two years. I always consider purchasing or leasing a new vehicle a great big headache similar to having a root canal. Manu has steered us well through the process and has assisted us in working out glitches based on our specific needs. He is very courteous, professional, and trustworthy. We will definitely consider him when we need to either purchase or lease another vehicle. More
by MTL
November 30, 2012
Outstanding customer service... Best salesperson ever...highly recommended...This is my 11th new accord and I wouldn't buy from anyone else..thanks again Larry... ever...highly recommended...This is my 11th new accord and I wouldn't buy from anyone else..thanks again Larry... More
by sesty1
November 29, 2012
It was a pleasurable experience working with Larry during the process of buying our car. He was informative, patient, communicated freely and politely before and after our purchase. We highly recommend hi the process of buying our car. He was informative, patient, communicated freely and politely before and after our purchase. We highly recommend him because of his friendly, professional manner and willingness to work with and for the customer. Great success to you Larry. We love our CRV XL. Daria & John More
by Krawchuk
Employees Worked With
Larry Bagley
November 04, 2012
This was the third car that I've purchased from Westbrook Honda and from Larry Bagley. He is very personable, works hard, and is always looking out for the customer. When we wanted a Honda Accord and there w Honda and from Larry Bagley. He is very personable, works hard, and is always looking out for the customer. When we wanted a Honda Accord and there wasn't one that fit our budget on the lot, we used the Lorensen website to locate one at Honda of Watertown. He made several calls to inquire about the history of the car and didn't stop until the car was delivered to Westbrook. When it came time to make a deal, Larry was helpful in getting us a good deal. When we went to pick up the car, there was a change in the % rate for the financing, and it was a simple miscommunication. We went ahead with the deal but to show that they cared about our business, Chris Paduch, gave us a voucher for two free oil changes. I understand that mistakes can happen but it's what a dealership does to make amends that truly shows that they care about their customers. I would highly recommend this dealership as well as personally recommend Larry as a salesman. We will be back for our next car. More
by tkt925
October 21, 2012
I am so impressed with this dealership, I just leased a 2012 Honda Accord Coupe and I have never had a better experience with a dealership in my life. I dealt with Larry Bagley and Randy Searles and I woul 2012 Honda Accord Coupe and I have never had a better experience with a dealership in my life. I dealt with Larry Bagley and Randy Searles and I would highly recommend anyone to go to Westbrook Honda and deal with Larry and Randy. They did not push me into anything, they were honest, straight forward and they both helped me with every single thing I needed and wanted. I am so happy with my experience I had with them. If your looking to get a Honda, this is definitely the place you want to go. Thanks again Westbrook Honda with helping me get the car I wanted=)!!!! More
by jocelynvincent
October 21, 2012
Larry Bagley made our search for a "new" car almost "painless"! He seemed to really care about our needs and went out of his way to familiarize us with all the features of the car we were intere almost "painless"! He seemed to really care about our needs and went out of his way to familiarize us with all the features of the car we were interested in. His knowledge of cars, in general, his efficiency and his winning personality made for a pleasant experience. Leigh and Phil Wetmore PS Even after "the deal", he was most helpful...I had locked myself out of the car, and he just happened to drive by, saw me in distress, and helped me get back into my vehicle. Thank you, Larry! More
by wetmorel
October 10, 2012
Bought a brand new honda civic 2012, sammy did excellent job describe saftey & performance , it was easy & smoth transaction make me feel comfortable to buy form westbrook honda . job describe saftey & performance , it was easy & smoth transaction make me feel comfortable to buy form westbrook honda . More
by lorifracelli
Employees Worked With
Sammy Amer
September 05, 2012
I've bought 3 Honda's here... went back for another btw since I already had one car with Honda they had to do some work on getting it approved.. fine not a problem.. in the meanttime they told me since u b since I already had one car with Honda they had to do some work on getting it approved.. fine not a problem.. in the meanttime they told me since u bought a few cars there already that they were gonna give me an amazing deal no one could touch... so they give mw a price and it seemed fair.. but was it... had to go home and wait a few days for the credit..during those next 24 hours I played around d a lot on the Honda site at one point hitting the finance calculator.. put my deposit amount in and my lease terms and guess what happened.... I got the same price I was quoted for being such a great loyal customer... wait I lead... my quote was .98 cents more cause they rounded up to the nearest $$ then I said xxx and checked my trade in value... holy crap my car is worth about $4500 more than I was quoted..DO NOT GO HERE.. I WILL NEVER EVER GO NEAR HERE AGAIN... I sold my car on craigslist in 12 minutes for 3000 more... I delivered it 20 min later... I've gotten about 50 calls for it in 2 ddays.. I got the same car with a lower deposit for $102 less a month at executive.. Westbrook Honda... grediest dealership in CT.. UVE BEEN WARNED... More
by nemesys187
