Westbrook Honda

On 8/20/12 I went to westbrook Honda to look at the CRV. I Met with Manu Serohi who was very helpful and knowledgeable. I test drove the vehicle and found it to be everyhthing I had hoped for with the assis I Met with Manu Serohi who was very helpful and knowledgeable. I test drove the vehicle and found it to be everyhthing I had hoped for with the assistance of Manu and many of you well-choreographed organization I made arrangments to purchase the CRV. Manu made this whole process a good one of me Avis Simmons More

I am very happy with my experience at Westbrook Honda! Luke was a very professional, courteous, knowledgeable salesman. He thoroughly explained the features of the Accord as part of my test drive, which h Luke was a very professional, courteous, knowledgeable salesman. He thoroughly explained the features of the Accord as part of my test drive, which helped me to get the most out of demo. I loved the car; Luke worked with me to arrive at a fair price and Randy got me great financing. Luke and Randy exceeded my expectations. I don't buy cars often but this was the best car buying experience I've had. Thank you! More

Salesman Manu,very professional and friendly. Very happy buying 2012 CRV with this salesman. Highly recommend this dealership. Financial and service people are top notch. buying 2012 CRV with this salesman. Highly recommend this dealership. Financial and service people are top notch. More

Do not go to this dealership if you have any choice whatsoever, and especially avoid Manu Serohi. They violated the agreement we reached for turning in my wife's old leased car in exchange for a n whatsoever, and especially avoid Manu Serohi. They violated the agreement we reached for turning in my wife's old leased car in exchange for a new one, which resulted in a negative report on her credit and forcing her to pay $460 out of pocket, money she really didn't have. Essentially, as part of the new lease package they agreed to forgive a few hundred miles over the lease limit and some light acorn damage / spoiler damage to the car. They showed us an appraisal for the damage to the car and said that as part of a new lease package they would cover that damage (literally picture a sales guy crumpling up a piece of paper and throwing it in the trash with a dramatic flourish). This was actually the sole reason we leased another Honda. We had been looking at another car that we liked significantly more, but having to pay out the extra mileage and for the damage to the old leased car made re-leasing with Honda a much better financial decision, so that's what we ended up doing. And, of course, because they were supposedly taking a hit by covering that damage, they refused to budge on the actual leasing price. Fast-forward to a month later, when my wife is getting late payment calls from Honda financial. Confused, she tried calling Manu at Westbrook Honda, who proved nearly impossible to reach. Over the course of trying to deal with all this, she called probably a dozen times and left multiple voicemails, which were ignored. She eventually had to go in to the dealership (which was about ~30 minutes away, why she hadn't gone in earlier), at which point the dealership and Manu refused to honor the agreement. And, such experts they are at customer relationships that they chose to tell her at that moment that she owed her state vehicle taxes for the year, which was another $300, making the check she had to write that day $760. Don't go to this dealership, and, in general, if you make this kind of arrangement make sure you get it in writing! More

By far the BEST customer service from any car salesman that I have ever experienced! Manu Serohi is the individual that you would like to deal with at Westbrook Honda. He is HONEST, TRUSTWORTHY, and RES that I have ever experienced! Manu Serohi is the individual that you would like to deal with at Westbrook Honda. He is HONEST, TRUSTWORTHY, and RESPECTFUL! More

Being a 21 year girl with not m¨ch experience in car shopping Manu made my visit absolutely spectacular. He explained everything and what would be the best way to go about buying a car for myself. He wo shopping Manu made my visit absolutely spectacular. He explained everything and what would be the best way to go about buying a car for myself. He worked hard to get me the best deal giving me a substantial amount of money for an old trade in. He also explained all the the best routes of purchasing a car whether leasing, buying new or old would be better. He is very personable and accommodating to your personal needs, he did not try and sell me the most expensive car or push for anything past the base model. Overall he made my whole experience memorable and fun even last to the balloons and advice from him. He definitely went the extra mile and I would buy another car from him in a heart beat. More

Manu can be trusted. He made the process of buying a car Manu can be trusted. He made the process of buying a car exquisitely straightforward for me. His word is good; he will help you find the right car fo Manu can be trusted. He made the process of buying a car exquisitely straightforward for me. His word is good; he will help you find the right car for the right price. He is not petty—that is, he will not try to squeeze extra dollars out of your pocket just because. He has principles. He is, of course, a very good sales person, but that is because he is smart and has a good understanding of what people are looking for. What he says about the cars he sells he can verify. He wants to help you out. And he is who he is. I would recommend anybody who is looking for a car to talk to him first and last. More

I am very happy with my experience at Westbrook Honda! Manu was a very professional, courteous, knowledgeable salesman. He thoroughly explained the features of the Accord as part of my test drive, which Manu was a very professional, courteous, knowledgeable salesman. He thoroughly explained the features of the Accord as part of my test drive, which helped me to get the most out of demo. I loved the car; Manu worked with me to arrive at a fair price and Chris got me great financing. I made a few requests regarding the pickup of my new vehicle and I was pleasantly surprised when Manu and Chris exceeded my expectations. I don't buy cars often but this was the best car buying experience I've had. Thank you! More

After the arrival of our newborn twins I knew it was time for a bigger vehicle. Having eliminated the minivan category, I settled on a Honda Pilot. I was contacted by Henry right away and I went to Westbro for a bigger vehicle. Having eliminated the minivan category, I settled on a Honda Pilot. I was contacted by Henry right away and I went to Westbrook to see what they had. I was impressed by the inventory of Pilots but I was more impressed by Henry. I knew he would have preferred to get a deal done since it was a slow Saturday but he let me walk out without too much pressure to make a deal. I gladly called back Monday to seal it. I got a good deal on my trade in. Randy was helpful with the financing and the extended warranty. I decided later that I didn't want a black SUV so I called Henry and he found a blue one at another dealership without any hesitation. I contacted Henry the day I was going to pick up the vehicle and asked if he could get a roof rack put on it. Done without question. Henry really did everything I asked, he's a real pro. If you go to Westbrook Honda for a new car ask for Henry by name, he won't let you down. More

i went over there ask to trade my toyota camry get a new honda accord 2012 ,The sales person sammy welcome me right away ,discrib the car well & safty future in excellent way ,he advice to get the SE accord honda accord 2012 ,The sales person sammy welcome me right away ,discrib the car well & safty future in excellent way ,he advice to get the SE accord 2012 it has a lot benefit for me & my kids he make me do the deal same time , nice personality well experiance , 2 managers help with price & papaer work , it was easy & smooth transaction , i will recommend the sales person sammy & westbrook honda . arhday .F / Guilford .Ct More