Westbrook Honda
Westbrook, CT
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I had been comparison shopping for a new car at several Honda dealerships. I wasn't sure which Honda would fit my needs (Accord, Civic or Fit). I was helped by Manu Serohi, who I found to be very frien Honda dealerships. I wasn't sure which Honda would fit my needs (Accord, Civic or Fit). I was helped by Manu Serohi, who I found to be very friendly, hard working and very knowledgeable. When I told him I needed to think it over, he was patient and understanding. It had been 17 years since I had purchased a new car. Manu and Mike Hamilton gave me the best deal. Manu was also assisting Michael Hulbert, who I believe was a new emloyee in training. I think Manu did an excellent job in the process of selling me a new car and training a new employee. Manu is very professional in every aspect of the word. Manu and Mike Hamilton were helpful in working out the best financing for my circumstances. Randy, handled the paperwork and explained the documents fully. This is the second Honda I purchase from Westbrook Honda, the first being 17 yrs ago and I returned again and was very pleased. Thank you to all! Great experience More
My wife and I had been shopping for a car a few months ago. We were helped by Manu, and never forgot the friendly and knowledgeable service he provided. When we told him that we wanted to wait a few month ago. We were helped by Manu, and never forgot the friendly and knowledgeable service he provided. When we told him that we wanted to wait a few months, we expected that he would be disappointed and put on pressure. To the contrary, Manu was friendly, and told us that he looked forward to seeing us when we were ready. We never forgot him, so, yesterday we returned to buy our car. No shopping around for the best deal; we were certain that Manu would give us the best deal. Once again, he was very hard working, friendly, extremely knowledgeable. Manu not only helped us greatly with selecting our car, but was very helpful with structuring the best financing for our circumstances. Last night, after we drove home, I spent some time studying the paperwork. It was then that I realized how good a deal we had -and - we love the car. Chris, who handled the paperwork explained the documents fully, explained our options, and also never put on any pressure. This dealership is a credit to Honda and has earned our loyalty and appreciation. It is a privilege to be able to publicly say these things about them. And, by the way, just meeting Manu is worth the visit. The Millers More
Larry was very professional, friendly and helpful. He made it a great experience!! He was sensitive to our needs and made it happen!!! He hooked us up with a great car and we are grateful....We will be b made it a great experience!! He was sensitive to our needs and made it happen!!! He hooked us up with a great car and we are grateful....We will be back again!!! THANK YOU LARRY!!!! More
This past week I had finally paid off my previous car and This past week I had finally paid off my previous car and decided it was time to look for a new vehicle that was safe for my family to drive. M This past week I had finally paid off my previous car and decided it was time to look for a new vehicle that was safe for my family to drive. My wife and I were ready to purchase a new or used vehicle that fit exactly what we were looking for. I ended up at Westbrook Honda after a bad experience at another Honda dealership that left me apprehensive in buying something new to drive. The staff at Westbrook went above and beyond to find a vehicle that fit my budget and within my timeline. There was no "run-around" or misgivings in terms of what they were offering and what I wanted to buy. They took time and care to treat me like a valued customer (even though it was my first time at the dealership). I would highly recommend their staff to anyone looking to purchase a new or used car. They made the experience, as worthwhile and comforting as possible. More
Working with Manu, Mike and Jim on my purchase has been more than pleasurable. Both Manu and Mike did what ever it took to put me in a vehicle that made sense given my budget. Manu always followed up when more than pleasurable. Both Manu and Mike did what ever it took to put me in a vehicle that made sense given my budget. Manu always followed up when I asked him to and always did what he said. I will absolutely reccomend Manu and his team (Mike/Jim)at Westbrook Honda. More
I had a great experience working with Manu in purchasing our new car. Manu was very knowledgeable about the car, taking the time to explain all the features. I had 2 children with me, 8 and 5, and he was our new car. Manu was very knowledgeable about the car, taking the time to explain all the features. I had 2 children with me, 8 and 5, and he was very patient and accomodating. He responded to calls and questions timely and made the process easy. This is my second purchase from the dealership and I plan to return. I've also used the service department and they do great work. More
I checked out Westbrook Honda after a recommendation and being told by another local Honda dealer that I was unable to get out of a bad loan with another company for a used (pre-owned car) and would need a being told by another local Honda dealer that I was unable to get out of a bad loan with another company for a used (pre-owned car) and would need a lease. Leasing wasn't something I personally was interested in, so just for kicks I went to visit Westbrook Honda after calling and getting Tim on the phone. He was very helpful, took down all of the information and listened. He knew what I wanted and what I didn't want, he didn't show me cars he already knew I wasn't interested in or bring up the idea of a lease. This made a car buying experience better then I could have imagined. He helped me find a 2011 Honda with just under 9,000 miles and certified so I wouldn't need the extra warranty the other company had over-charged me on. They gave me a fair price for my trade in and didn't require too much for me to get out of the bad deal. I especially liked that Tim was very nice about me having a fourteen month son and helped me to make sure my large stroller would fit in the trunk and the carseat in the car. This is something all parents can relate to. Overall, love driving the new car and feel like it's more reliable and safe for my son and I. I would recommend Honda of Westbrook to friends and family that are looking for a decent place to shop, get a large variety and good service. More
The service personnel were friendly and easy to work with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. More
We thought Luke was as accommodating as he could be. Very knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the Westbrook Honda service department. More
We went to look at a car we saw online. It had been sold so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was friendly and courteous. Our dealer, Sean, is a new employee to the dealership. He made every effort to ensure our satisfaction and we were his first sale. We will recommend this dealership and this Salesman to others. More