Westbrook Honda
Westbrook, CT
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Originally went to get a oil change on my honda cr-v. Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered each repair I would need in number of importance(which i asked and he really didn't need to do). I have been thinking of trading in my car for a different Honda for a while and this gave me a good opportunity/reason/excuse to. The guy set me up with sales consultant LARRY BAGLEY. I already knew exactly what type of car I was interested in, so that made things a little easier. We talked about the car I was trading in and the new car I would be interested in. While the Cr-v was getting apprasied,I took a test drive in the civic ex coupe. Larry was really easy to talk to, not pushy at all and was really informative about the car. The same day went home with the civic and a couple days later had the car registered and blue tooth set up(they even washed and vacummed it out while I was finishing with the financing). Throughout the process I never felt pressured or uncomfortable. Buying a car through Westbrook Honda was actually...fun and made me have a different postitive impression on car salesmen. I'm pretty picky---> the whole process went perfectly. Was set up with a excellent sales man, communicated with a great sales manager and friendly finance manager. Couldn't of been better and I have nothing negative to say(except my interest rate---but you get what you pay for and it's worth it; I Love the car!) Larry Bagley, Mike Hamilton, & Randy Searles were professional, friendly, personable, informative, and after leaving the dealership were easy to contact about registration/finacing. Def. recommend westbrook honda:-) More
This was the best experience we have ever had at a dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda seemed as if they were all family, the vibe was great, smiles all around. They are very thoughtful and made sure we got the best car for our needs. We were even given a nice loaner until our new car arrived. When we picked up our new car we had a 2 hour in depth appointment "getting to know your car" and we couldn't have asked for more! Thank you Manu & Westbrook Honda! More
Manu was a great dealer! His willingness and dedication to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! More
Larry was very helpful in helping us to choose the right car for us. He really understands customer service and provided us with a great car buying experience. car for us. He really understands customer service and provided us with a great car buying experience. More
After having had a bad experience at another dealership I was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't want and didn't try to talk me into something that I didn't want or need. More
My husband and I went into Westbrook Honda for an oil change on our 2006 Honda Accord. We came home with a new 2011 Honda Accord! Manu was very helpful and easy to talk to. He was very serious about s change on our 2006 Honda Accord. We came home with a new 2011 Honda Accord! Manu was very helpful and easy to talk to. He was very serious about selling us a car but didn't pressure us into buying. He showed us all the wonderful features or the car. This is our 4th Honda Accord each one better than the last. Hopefully when we are ready to buy our next car Manu will still be there. We look forward to seeing him on our first oil change visit. More
Manu and all the other sales and management people , took their time in working with me so I was able to get the best deal for a new car. I have bought, along with my husband ,other cars from westbrook Hond their time in working with me so I was able to get the best deal for a new car. I have bought, along with my husband ,other cars from westbrook Honda. I feel good about my purchase and hope to in the future continue to buy from Westbrook Honda. More
My wife and I had been taking her Honda to Westbrook for service for a few years now so when I needed a new car, it was our first stop. We worked with Larry Bagley and he was extremely personable and profes service for a few years now so when I needed a new car, it was our first stop. We worked with Larry Bagley and he was extremely personable and professional. He was very attentive to our needs and worked hard to find a car that fits our budget and not try and oversell us. After our first visit, we shopped around for similar cars at four other dealerships and found that we wanted to go back to Westbrook to buy a car. When we came back the second time, Larry was helping some other customers so Lauren Jackson helped us to take a car for another test drive. She was also very helpful especially since I wasn't buy the car from her. Overall, I found my experience with all of the sales staff and managers extremely courteous, professional, and not pushy at all. We would recommend to anyone to do business with Westbrook and especially Larry. We will be coming back when my wife needs a new car and asking for Larry specifically. Thank you very much Westbrook Honda! Sincerely, Keith & Laura Traver More
I have purchased 2 cars from Westbrook Honda and leased one. I have found the sales process to be stress free and professional. The service is exceptional and the sales team is helpful and knowlegeble. one. I have found the sales process to be stress free and professional. The service is exceptional and the sales team is helpful and knowlegeble. I have seen the same faces there for years so the turnover of personell is minimal. It's a friendly and professional atmosphere. More
Manu Serohi was our sales representative and he was extremely friendly, curtious, professional and very knowledgeable. He was not pushy and funny. My 15 year old daughter really liked him also. I wo extremely friendly, curtious, professional and very knowledgeable. He was not pushy and funny. My 15 year old daughter really liked him also. I would refer my family and friends to Westbrook Honda to see Manu Serohi. More