Westbrook Honda
Westbrook, CT
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This was my first enjoyable car buying experience! Sammy was amazing to work with! Anyone interested in a New or Used vehicle Sammy at Westbrook Honda will take great care of you!!! was amazing to work with! Anyone interested in a New or Used vehicle Sammy at Westbrook Honda will take great care of you!!! More
The staff was very friendly and helpful throughout the buying process! Edisa made sure I was happy with the after purchase and was happy to answer any questions I had! Great experience! buying process! Edisa made sure I was happy with the after purchase and was happy to answer any questions I had! Great experience! More
Sean Bowen was great! This is the second car I've purchased from Sean and he's always been friendly, respectful and informative. Tim Saunders did a great job. It's not easy walking into the finan purchased from Sean and he's always been friendly, respectful and informative. Tim Saunders did a great job. It's not easy walking into the finance managers office - Tim frequently stop by to check on me during the sales process which made me very comfortable sitting down to sign documents. Very happy with my new car. Cross between my CRV and Civic - just perfect! More
I don't know why but I have had nothing but trouble with the Lorensen group, so far the Toyota has been ok, their Dodge dealer in Old Say ruined by Ram pickup, lied about it being done and installed the wro the Lorensen group, so far the Toyota has been ok, their Dodge dealer in Old Say ruined by Ram pickup, lied about it being done and installed the wrong computer, whenever I use Westbrook Honda the car is never washed and I have to wait, we also have a Rav4 from their Toyota and service there has been ok. All I needed since Friday was a simple answer, can I get a loaner or not? because I would have to change my drop off, this CRV has the bad AC clutch problem and I know I won't be waiting for that. Maybe Lorensen Group is just good for oil changes. The girl Friday on the phone tells me to call back Monday because no one can answer that question and today she transfers me warranty. Seriously people, if you can't answer simple questions why are we in business? More
Excellent Service Today - I had the maintenance completed on my CRV. All of the Service Staff were great, friendly, thorough, and all work was completed as promised. Highly Recommend this location. on my CRV. All of the Service Staff were great, friendly, thorough, and all work was completed as promised. Highly Recommend this location. More
As usual ,nothing but the highest praise and commendation to the staff at Westbrook.It has been my experience for over 25 years and 6 vehicles , that there has been no lapse in their exemplary professionalis to the staff at Westbrook.It has been my experience for over 25 years and 6 vehicles , that there has been no lapse in their exemplary professionalism ,personal attention, and stress-free transactions be it servicing or purchasing of a new vehicle. Sean Bowen is always a pleasure to deal with and takes his time and walks you through the maze and details of buying a new vehicle. A bright , energetic, and amiable rising star in a most competitive profession. A shout out also to Vanessa Seliokas -Business Manager - who is organized, most personable and able to put you at ease with the financials. Great team- great dealership! More
Sean Bowen & Dan Alford, amazing customer service. I will continue to do business with Westbrook Honda because of these two awesome guys! Excellent customer service, transaction was effortless, no long will continue to do business with Westbrook Honda because of these two awesome guys! Excellent customer service, transaction was effortless, no long waits, expedient and professional. Thank you, both! More
Scott Taylor, Vanessa and Sammy were all focused on my transaction, and were professional and personable. Vanessa is extremely knowledgeable and illuminated the most important coverages for me. Sammy wa transaction, and were professional and personable. Vanessa is extremely knowledgeable and illuminated the most important coverages for me. Sammy was very patient in educating me with all aspects of the features of the car. He also programmed my cell phone and walked me through the GPS and other components. Westbrook Honda is well represented with these three devoted employees. More
Bri and Dan were amazing! They made buying a new car stress-free!!!!! I love my new Honda! I was in and out fast. They respected my time and I love that! stress-free!!!!! I love my new Honda! I was in and out fast. They respected my time and I love that! More
Sean Bowen gave us professional and accurate information about our purchase. Sean worked with the sales manager to make sure we were given a good and fair trade in value on our trade. A price was set! I about our purchase. Sean worked with the sales manager to make sure we were given a good and fair trade in value on our trade. A price was set! I knew what was coming next, the meeting with Business Manger better known has the “Terminator”. To our surprise we meet with Vanessa Seliokas, a professional who knows her job. Vanessa took us down the road financial awareness in buying a new car! Vanessa was clear, and informative though the process. My wife and I, were pleased to leave Vanessa’s office feeling good about our decision’s. So we can say no Terminator, here at Westbrook Honda. We would like to thank Vanessa and Sean for there professional attitude and performance! We brought a 2021 Honda CRV Touring automobile. Sean ran through all the last minute details about our purchase before leaving for home. There is only 4 stars for price because we all believe price can always be better. More