Westbrook Honda

Extremely Disappointed and Upset!! I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MAN I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MANAGER supposedly look at the car and fixed the issue, however on the ride home, I noticed the same exact noise, which was 1st gear clutch noise. I immediately contacted the service department and brought it back the next day. So they could take a look at the my car AGAIN... service manager said they replaced both of the axles in the front and fixed the issue. I came back to pick it up the car and come to find out it’s still making the noise as before. Now they’re giving me the run around saying it’s the struts. I had another certified shop look at it for a second opinion and he said that car needs a new clutch, flywheel, throw out bearing, pressure plate and so on. However Honda of Westbrook doesn’t think that’s the issue because they won’t spend the money to fix the car the right way, instead they are fixing up all the other parts that should of been taken care of before my delivery date. In the mean time weeks have gone by since I purchased the car. I’m not able to drive yet and the noise still isn’t fixed. More

Easy experience, Sean earns his Gold rating My second car from Westbrook Honda. Great place to buy a car. Sean was knowledgeable on the car and took care of us after the sale. My second car from Westbrook Honda. Great place to buy a car. Sean was knowledgeable on the car and took care of us after the sale. More

Great sales man!!!! Sean Bowen has a very friendly, relaxed demeanor that puts you at ease with what can be a pretty stressful experience. I knew I wanted a CR V and Sean Sean Bowen has a very friendly, relaxed demeanor that puts you at ease with what can be a pretty stressful experience. I knew I wanted a CR V and Sean made it happen. My husband and I were happy with our car buying experience. More

A Very Satisfied Customer! I have always been impressed with the staff at Westbrook Honda whenever I have brought my 2006 Accord in for service. On this particular visit, I I have always been impressed with the staff at Westbrook Honda whenever I have brought my 2006 Accord in for service. On this particular visit, I chose to purchase a new vehicle. I am nurse and knew I wanted to buy a Honda CR-V in anticipation of snowy drives into work this winter. Sean Bowen made the entire process very easy. I am impressed by his knowledge of the CR-V, especially its safety features, as I am a single mom. Sean is very friendly and professional, and I felt very confident driving my new Honda CR-V home. Sean also encouraged me to call him directly if any questions should happen to arise. I would definitely recommend Westbrook Honda’s Sean Bowen to anyone looking to purchase a Honda in the future. More

Easy Buying Experience, and I hate Buying Cars! Sean Bowen made it really, really easy. We knew what we wanted and Sean helped make it happen, despite my dislike about car buying in general. We had Sean Bowen made it really, really easy. We knew what we wanted and Sean helped make it happen, despite my dislike about car buying in general. We had a state deadline to meet for a rebate, so Sean and Manny pulled together to locate the color and model we wanted, and convinced another dealer to get the car transferred OVER THE WEEKEND before the state rebate expired Sunday at midnight. Well done guys! And signing the papers with our business manager was humor-filled and very smoothly done. We are very happy with our purchase, this being the third car we've bought from Westbrook Honda. More

Wonderful car buying experience I knew I wanted to buy a Honda CR-V and Sean Bowen made the entire process very easy. I was impressed with his friendly, relaxed demeanor and exceptio I knew I wanted to buy a Honda CR-V and Sean Bowen made the entire process very easy. I was impressed with his friendly, relaxed demeanor and exceptional knowledge of the CR-V. Sean answered all my questions and I felt very confident driving the car home. I will definitely return to Westbrook Honda and deal with Sean in the future! More

Amazing Experience Sean Bowen was awesome from beginning to end. He helped me trade in my 2016 honda civic and upgraded to a 2018 honda accord sport. Sean Bowen was awesome from beginning to end. He helped me trade in my 2016 honda civic and upgraded to a 2018 honda accord sport. More

Purchase of new Honda Civic Sean Bowen has once again made purchasing my new Civic an immensely easy experience. This is the third Honda that Sean has helped me with and his leve Sean Bowen has once again made purchasing my new Civic an immensely easy experience. This is the third Honda that Sean has helped me with and his level of customer service can’t be topped. Answers any questions I have during the purchase process and at any time after I take ownership. Couldn’t be any happier with Sean and the entire Westbrook Honda staff! More

Exceptional customer service I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to We I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to Westbrook Honda. I'll be back for my next one. Sean and Manny, thank you both!! I am loving my 2018 Honda CRV More

New car purchase We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was relaxed with no pressure from the entire Westbrook Honda Team. We highly recommend this dealership. More