Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westbrook Toyota
Westbrook, CT
143 Reviews
The ALL NEW Westbrook Toyota is conveniently located at EXIT 65 Off I-95. Our brand new, state-of-the-art "green" facility is the ONLY Toyota LEED-certified building in CT! Efficient LED lighting, drought resistant plantings, and the use of recycled materials in construction allows Westbrook Toyota to save energy and limit CO2 emissions...and that's good for the planet! Visit and you'll understand the difference a building - and a company philosophy - can make in your next car-buying experience. It’s about our promise to deliver outstanding sales, service, selection & customer satisfaction every day! And from our climate controlled service drive to our No Appointment Necessary Express Maintenance, at Westbrook Toyota you get it all!
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 143 reviews
April 27, 2011
I have purchased several cars from this dealership and I keep coming back. Though I have worked with several capable managers, Deb Novack, my sales person, is my primary reason for being a steady customer. keep coming back. Though I have worked with several capable managers, Deb Novack, my sales person, is my primary reason for being a steady customer. Toyota makes a good product; the dealership is honest and fair. More
by baiera
Employees Worked With
Deb Novack
April 25, 2011
Deb was very approachable, knowledgable and helpful in deciding which new car would best suit our needs. She took her time, answered all questions and was personable as well. The car was ready as promised deciding which new car would best suit our needs. She took her time, answered all questions and was personable as well. The car was ready as promised, had the features we requested and deb did an excellent job explaining the various amenities, necessities as well as setting up my iPhone, including iPod. We were very pleased with her service and we hope that when my husband is ready for a new car, she'll still be there! Regrettably, the manager who handled the paper work spoiled the mood a little bit for us by coming on too strong about purchasing additional services that we really are not interested in. The reasoning behind getting tire and rim protection she provided is unsubstantiated at best (I have bought and sold many cars in my life and no one has ever deducted money for scratches on rims.... Give me a break!). In my opinion, Toyota should have a policy that allows the customer to state upfront that they do not want sales pitches for services, warranties etc. Overall our experience was excellent and I LOVE my Venza !!!!'!!!!!!!!!!!! Thank you again, Emmy More
by Vanbeugen
Employees Worked With
Deb and the manager we did the paperwork with, forgot her name
April 22, 2011
No drips, no runs, no errors ... the car is sealed tight! Our 1992 Toyota Corolla is getting 28 mpg in town and 32mpg on the highway ... why would I possibly want to trade it in? I found the free inspec Our 1992 Toyota Corolla is getting 28 mpg in town and 32mpg on the highway ... why would I possibly want to trade it in? I found the free inspection to be complete, and the explanation of maintenance serices to be thorough. It is not only a benefit to the automobile owner, but also to the service department. Use of a free loaner car is a bonus. More
by georgeryan
Employees Worked With
Tim, Service Tech
