Westbury FIAT

Very knowledgeable and pleasant to work with I leased a 2017 Fiat 124 Spider Abarth about 2 weeks ago. My experience was great because Cammy Mezrahi was very professional and knowledgeable. A pe I leased a 2017 Fiat 124 Spider Abarth about 2 weeks ago. My experience was great because Cammy Mezrahi was very professional and knowledgeable. A pet peeve of mine is when a salesperson does not return your calls, especially when they say the would. This is why I did not lease the car from the first dealership I went to. Cammy returned my calls and was on top everything. She was very pleasant to work with and I did not feel pressured into leasing the car, so it was a very enjoyable and smooth process. I will definitely be recommending this dealership to my friends and family. More

Lease of a 2016 Fiat 500X We were looking to trade in our 2011 Kia Soul and initially replace it with a new one. We did cross shop a couple of other brands like Honda, Mini, Je We were looking to trade in our 2011 Kia Soul and initially replace it with a new one. We did cross shop a couple of other brands like Honda, Mini, Jeep, and Fiat. We like the styling of the 500 L and 500 X and based on the sales experience, the styling, the equipment and price of the 500X Lounge we decided to switch and get that model. The staff were very nice, professional, and while motivated were not pushy which often occurs in car sales. I am very satisfied with my experience at Westbury Fiat and would recommend them to anyone shopping vehicles in the types they offer. More

Fantastic Service Bought a Fiat Sport here last weekend, after an unfortunate experience at the Fiat of Manhattan dealership. I highly recommend this dealership - abso Bought a Fiat Sport here last weekend, after an unfortunate experience at the Fiat of Manhattan dealership. I highly recommend this dealership - absolutely no sales games. More

423 miles to get the Fiat 124 Spider we wanted !!!! My story starts with 8 months of working with Ms Millie Snyder, Fiat Sales Leader for Pomoco Chrysler- FIAT in Newport News, VA. I live in Yorktown, My story starts with 8 months of working with Ms Millie Snyder, Fiat Sales Leader for Pomoco Chrysler- FIAT in Newport News, VA. I live in Yorktown, VA. Once the 124 Spider was announced, I wanted one as I had owned the Spider while stationed overseas in Germany in 1977. It was a great car - but production stopped in 1982. Millie called when each of the THREE 2017 Spiders they were allotted arrived and I drove two of them. That experience and the reviews from Car & Driver / Consumer Report convinced me. However, when we chose what we wanted, Pomoco said it would be 5-7 months before my car would be delivered to VA. So, I went to the FIAT USA web site - and was amazed that I could search the "on the lot" inventory of every Fiat dealer in America. Applying all of the site filters, I found the Spider Lusso with the color, interior, and option package we wanted. 2 POPPED up. The second one was in Pascagoula, Mississippi----so I called Westbury Fiat. They has 7 on the lot waiting for sale. It was Veteran's Day -- but THEY were open. Ms. Cammy Mezrahi dealt with all of my questions, requests for cell phone pictures of the odometer, and customer negotiation shenanigans in a most professional and genuine fashion. I flew into Islip. Long Island and picked up our Spider 3 days later. That was essentially cheaper than having it shipped to VA. THAT WAS CONTEXT. Here is the review: When I arrived at Westbury Fiat in the afternoon on 16 Nov 16, Cammy, Ms Debra Javaherian, and Colin Michie were ready !!!!! The new car was completely prepped, had a full tank of premium fuel, and a table was prepared with all of the paperwork to quickly execute the sale. Ms. Mezrahi did an incredible job of orienting me to the 2017 Spider----- as it was a bit different that my 1977 version. Both Colin and Debra were involved as an out of state deal required running paperwork to the Company Hqs. for verification (off-site). 2 hours after I arrived, I was headed to my hotel in Westbury in anticipation of driving my new Spider home the next day (423 miles) . Hardest part of this transaction ---the Verrazano Narrows bridge at 5:30 a.m. I paid a little over $31K for this wonderful car, but $16 for a really bad driving experience is something I will remember for a long time. The car performed well on "it's break-in drive". Oh, by the way, POMOCO Fiat comped me the VA state inspection and assigned me to it's Spider team the next day after my return. GT - Yorktown VA More

Purchased Used/Off-Lease Vehicle My overall experience buying a used car from this dealership was excellent. Colin was friendly and easy to work with from the initial test drive thro My overall experience buying a used car from this dealership was excellent. Colin was friendly and easy to work with from the initial test drive through negotiating the entire deal (trade-in value, final price, registration transfer, etc). The financing aspect was handled at another location down the road at the large Jeep-Chrysler-Dodge dealership (as FIAT owns them), and this was much more impersonal and like an assembly-line; the guy there was really pushing their extended warranty and was making up some crazy sales pitches. If you've ever financed at a dealership though, that is to be expected. Their service center is great though - a few weeks into owning my car I noticed a noise from a wheel; they fixed the issue at no cost (still under warranty), and were very friendly and efficient - they also have a shuttle and loaner cars, which is nice. The free yearly inspections for life of ownership and oil changes at the dealership are a very nice addition. With all of that being said, I would definitely consider buying another vehicle at FIAT of Westbury. More

Consider FIAT I have purchased many cars from various dealerships, this experience was a really good one. The sales staff and manager I dealt with were really nice I have purchased many cars from various dealerships, this experience was a really good one. The sales staff and manager I dealt with were really nice and knowledgeable. More importantly I really love the 500x , this is a really nice car. Bravo!!!!! More

Selling Cars for the Long Run I am 65 years old and have run a wholesale/retail business that has been in the family for 80 years. I know what it takes to keep customers coming bac I am 65 years old and have run a wholesale/retail business that has been in the family for 80 years. I know what it takes to keep customers coming back time and time again. Treat them fairly, don't rush them and don't talk to them like they're stupid. It's not just the sale you make today but the way customers feel about buying from you again and again. I came into your dealership to buy a little "grocery getter" with no thought of selling or trading my baby. (2009 Cadillac CTS-V 556HP) The atmosphere was relaxed, I picked out my car, was ready to write a check when I was asked if I wanted to trade my "V". I said no. Mike then asked do you want to sell it? I scoffed. What do you want to pay?, "I asked". Well after 7 years I was offered a deal I could not refuse. Go here last and see Colin or Mike or go to Westbury Jeep. Tommy was the closer there. I never had such a good time spending money. More

Cammy = customer service excellence From the greeting, test drive, and financing process Cammy provided the best possible customer service I ever received purchasing a car. She was infor From the greeting, test drive, and financing process Cammy provided the best possible customer service I ever received purchasing a car. She was informative, knew the product, and made me feel like I was part of the family. I will be back again and I would suggest anyone looking to buy a fiat to stop by and see her first! More

Nightmare Time with this dealership NIGHTMARE TIME with this dealership and the service department. I purchased a 2012 Fiat on 6/16/2016 that did nothing but stall from day one. The da NIGHTMARE TIME with this dealership and the service department. I purchased a 2012 Fiat on 6/16/2016 that did nothing but stall from day one. The day after I purchased I was stuck on the belt parkway when the car just stopped. I took it to service had it repaired while I waited and was told it was a thermostat it would be fine. On the 3rd of July it stalled again and 3 more times after that. I brought the car in after the holiday weekend, they had the car in service for 1 month. As soon as I got it back it stalled while driving again. This was August 5th No one would return my calls that day. I got the car restarted and drove straight to the dealership and asked to turn the car in. I was not angry at the dealer or service at the time because I knew they were trying. I picked out a brand new 2016 Fiat 500 Sport. The process of exchanging the car was complicated, I was running the numbers at home and they were not adding up. After speaking to Anthony in finance the next morning I was informed that I would be taking a 1,700.00 loss. he actually told me that they were loosing money on the deal and I had to do the same. I went ballistic. They wanted to charge me all the regular fees... they even charged me 10 dollars for the gas in the new car. In the end I took a loss of $176.00 but what was I to do .... I needed a car and I was stuck with a lemon. By 1PM on Saturday August 6th they had been emailed or faxed all of the paperwork needed for the transfer. I arrived at the the dealership at 2:15 with the old car as I pulled in the break pedal fell off the car. I was immediately told there was a backup in billing and I would have to wait. 2 hours went by I requested updates and was told a half hour every time. when the paperwork arrived the numbers were wrong. I had to wait again for the new paperwork. I had to hear complaints of how people needed to go home and no one seemed to give a fiddlers fart that I was in excruciating pain from my spinal disease. (which is the reason i purchased a new car for the heated seats) Finally everything was given to me and we drove off. at 5:45 AND GUESS WHAT MY HEATED SEATS DIDIN'T WORK! After I was made to take a financial loss for the 2012 Fiat ....they never offed me a dollar off the new car.... never offed me a service to feel better about this purchase .....I was never offered an upgrade of any kind just get out! Here is a brand new car with broken heated seats. I was so disgusted Service is closed on Sunday and I was so hot under the collar, I just ignored the problem Monday and went to work. Two days later I was sent a survey from them when I gave a bad review, customer relations called me and said please get the seats fixed. We are seeing what else can be done for you to make you feel better about your purchase... so I dropped off the car at service after trying to call and make an appointment for 2 days and getting no response back, they were annoyed that I just arrived and wanted to make me an appointment to bring the car back again. I informed them that I had been upgraded to customer relations so the very nice woman at service took pity on me and gave me a loner with heated seats. the loner was filthy and I had to take it to a car wash and have it cleaned it was filled with water bottles papers garbage from lunch and smelled like a garbage can. That was Friday 8/12/16 six days after my purchase of the new car ....as of today 8/17/2016 service has not yet looked at me car.... I was not given any type of priority to make me feel in any way that I was important to the Fiat family..... I just have been told they are getting to it but they are busy. The only bright spot in their whole experience is Stephon at service he does check in with me although his hands I feel are tied. Shame on me for wanting to drive my new car and enjoy it... Oh and to not pay more for it than anyone else would have. More

Great product and sales team The purchase on my Fiat 500X could not have gone smoother thanks to Fiat of Westbury. From the test drive to the trade-in all was handled in a low p The purchase on my Fiat 500X could not have gone smoother thanks to Fiat of Westbury. From the test drive to the trade-in all was handled in a low pressure, no games atmosphere. Debra is very knowlegable of all the things I needed to know to make my decision. Colin was very helpful with the logistics. I will be sure to send family and friends here. More