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Westbury Toyota
Westbury, NY
2,409 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,409 reviews
May 16, 2024
Caleb was extremely helpful and friendly! He was personable, knowledgeable and kind, I felt that my specifications and concerns were seen and heard. I really appreciated his attentiveness, pa He was personable, knowledgeable and kind, I felt that my specifications and concerns were seen and heard. I really appreciated his attentiveness, patience and hard work to complete the sale with consideration to what I wanted. I’ve bought many cars over the years and he is possibly the best cars salesperson I’ve ever had the pleasure of doing business with and I would recommend him to anyone else considering purchasing a car. I came to Westbury Toyota to buy a very specific vehicle and wanted to apply the new PHEV federal tax credit to it. I’m supposedly the first person to have the federal tax credit applied to my vehicle purchase upfront at this dealership and it took nearly 5 hours to complete the paperwork, processing and sale. Caleb was helpful, patient and dedicated to pushing the sale through with the federal tax credit applied, answering all my questions and addressing all my concerns with great detail and good humor. Even after the sale, he has been very communicative and gone above and beyond for me in terms of other smaller, extraneous details regarding my new car. Thank you for everything, Caleb! 10/10 Glowing review for Caleb aside, the finance manager I worked with was in no way exceptional. Did not introduce himself so I don’t remember a name but he is bald and working on Saturday, 5/11/2024. He was unfriendly, cold and disrespectful. I paid for the car in full, in cash and his attitude was poor and bothered. He answered my questions and concerns with sighs and minimal effort, I had to ask him multiple times for confirmations of the services and warranties that came with my car, he would sigh and give me so little information that I would need to ask him the same questions repeatedly to gain all the information I needed. He acted as though I was bothering and annoying him and was not knowledgeable about used car warranties and services. I dealt with him right before I drove away with my new car. What a shameful way to end an otherwise wonderful and pleasant experience at Westbury Toyota. 1/10 More
by cz
Helpful May 15, 2024
Danni was professional, knowledgeable and most importantly that mean everything to me is that he was honest. The time he took today away from his family and working on his day off was unbelievable importantly that mean everything to me is that he was honest. The time he took today away from his family and working on his day off was unbelievable he went above and beyond for my wife and I purchasing the Highlander. He stayed with us throughout the whole experience made us very proud and happy knowing we were getting the best treatment. I certainly say to all public come to Westbury Toyota and look for Danni Rodriguez he will do the right thing for you. More
by Rescuelou
Employees Worked With
Denni Rodriguez
May 14, 2024
My wife and I went to Westbury Toyota, two weeks ago to look at pre-owned certified Highlanders XLE we saw advertised online. We test drove two 2021 certified XLE highlanders and liked one of them. We to look at pre-owned certified Highlanders XLE we saw advertised online. We test drove two 2021 certified XLE highlanders and liked one of them. We agreed to purchase it and signed all the preliminary paperwork. The car was being detailed and we even contacted our insurance company and received new insurance cards. After many hours at this dealership we learned the car could not be certified due to a recall. This car was fraudulently advertised online as a certified pre-owned car. It was clearly not. The dealership then offered us to purchase the car as a used car and would throw in the extended warranty. We agreed and met with the finance manager. He then quietly said our rate to finance the car went from 5.45% to 9.8%. Our salesperson and the manager did not disclose this information to us and was very deceitful. Our salesperson then was able to lower it to high sevens and we said no since we can get a better rate elsewhere. We walked away from the deal. Today we purchased a pre-owned Toyota Highlander and the dealership got us 6.79%. No issues at all and had a wonderful experience. We were very disappointed with Westbury Toyota. Beware of Their Finance managers they try to make a lot on the loan markup . More
by klsegal1
Employees Worked With
Luis Bono
May 13, 2024
I had a great experience working with Caleb Keating. It was a pressure free experience. He took the time to ensure that I literally got every option that I wanted, none of the extras that I didn’t need It was a pressure free experience. He took the time to ensure that I literally got every option that I wanted, none of the extras that I didn’t need and most importantly at the price that I was comfortable with. Caleb was honest and forthcoming during the entire process and I truly appreciated it. I have to mention the fact that he came in to work on his day off because it was my only day off from work. A+ Experience! More
by Davidjkelleher
May 12, 2024
its a great big dealership and i had a smooth experience. Mohammad provided quick and efficient customer service and I left the dealership very content. Mohammad provided quick and efficient customer service and I left the dealership very content. More
by jasonw.
Employees Worked With
Mohammad Dar
May 10, 2024
Marvin me vendio una Tacoma 2024 estoy contento con la compra vengo de lejos a comprar a Westbury Toyota compra vengo de lejos a comprar a Westbury Toyota More
by mevillegas08
Employees Worked With
May 10, 2024
Great dealership. Had a very pleasant experience.Muhammad really went over and above for me.Would highly recommend to anyone looking to purchase a car. Had a very pleasant experience.Muhammad really went over and above for me.Would highly recommend to anyone looking to purchase a car. More
by Ismatjaved1181
Employees Worked With
Muhammad
May 07, 2024
Great experience, was able to take care of all the paperwork over the phone which meant I was in and out of the dealership in less than 45 minutes when I went to pick up the vehicle. Had a couple of f paperwork over the phone which meant I was in and out of the dealership in less than 45 minutes when I went to pick up the vehicle. Had a couple of follow up questions which Caleb addressed quickly and effectively over the next few days. Highly recommended. More
by rupertthcox
May 07, 2024
Marvin Lopez was excelent I had issues with my car and he helped me set everything up thank you helped me set everything up thank you More
by Jovitatorrez62
