Westbury Toyota

Andrew went above and beyond to get my car the service needed and even recommend about upcoming service. he address any concerns l have about my car. Thank you Andrew needed and even recommend about upcoming service. he address any concerns l have about my car. Thank you Andrew More

Service engine light came on in my 2020 Camry with only 275 miles on it. The Dashboard indicated “AWD System Malfunction, 2WD mode engaged, visit your dealer”. So I brought the car in for service, waited 275 miles on it. The Dashboard indicated “AWD System Malfunction, 2WD mode engaged, visit your dealer”. So I brought the car in for service, waited for almost 2 hours only to find out that it was an evap. code from a loose gas cap, technician cleared the code and it was fine. Now for the best part, my service advisor could not tell me why an evap. Code (loose gas cap) was throwing an AWD malfunction message and as per their policy, if a customer brings their car in with a service engine light on and it is determined to be a loose gas cap the customer will be charged $150, amazing right….. I could not believe what I was hearing, rather than cause a scene, I paid the “Cash Grab” fee. Immediately filed a complaint with corp. Toyota and within the same day I received a call from Westbury Toyota apologizing for the service and refunded me the charge. I will never bring my car to Westbury Toyota service again, unacceptable customer service from both my service advisor Janine Leuthner and whoever the technician was that worked on my car. More

Needed a new car and quick. Collin greated me at the door and hooked me up with a brand new Corolla XLE and a great price and was I was driving outa there in just a couple hours. In and out. I highly door and hooked me up with a brand new Corolla XLE and a great price and was I was driving outa there in just a couple hours. In and out. I highly recommend seeing him for all your Toyota needs. More

3 years later and I’m driving out of Toyota confident, with a huge smile on my face. Thank you Collin! You’re the best! with a huge smile on my face. Thank you Collin! You’re the best! More

Janine was great to work with getting my Toyota 4runner serviced. She also had the mechanic look at areas of the 4runner I wanted them to check. serviced. She also had the mechanic look at areas of the 4runner I wanted them to check. More

I was quoted $750 for 39 months for a Camry XSE AWD ($35K MSRP). Salesman recklessly drove the car without a seatbelt and damaged car. MSRP). Salesman recklessly drove the car without a seatbelt and damaged car. More

Super Friendly People. Horrible Service Scheduling. They called continually to have me come in for a service. We made the appointment, came early, It took 2.5 hours for an oil change. Uggh! called continually to have me come in for a service. We made the appointment, came early, It took 2.5 hours for an oil change. Uggh! More

Jeremy was so helpful throughout my whole experience in leasing my first car on my own! He was super patient with me as i took my time to make my decision, and never pushy. Highly recommend! 😊 leasing my first car on my own! He was super patient with me as i took my time to make my decision, and never pushy. Highly recommend! 😊 More

Mr. Collins is a very professional and excellent dealer. He makes it happen and gives clarity. This is my second vehicle in one year. Thanks He makes it happen and gives clarity. This is my second vehicle in one year. Thanks More

My salesperson Collin Guida was right on top of all my needs with my new car .I highly recommend him to anyone.Any issues I had he took care of them right away. needs with my new car .I highly recommend him to anyone.Any issues I had he took care of them right away. More