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Westbury Toyota
Westbury, NY
2,745 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,745 reviews
February 22, 2018
Great Customer Service. I called up to schedule my first 5000 mile service check. They said “ come right now!” Professional, courteous and super fast! Thx Westbury Toyota T I called up to schedule my first 5000 mile service check. They said “ come right now!” Professional, courteous and super fast! Thx Westbury Toyota Team. More
by Mineola Man
Employees Worked With
Robert Southard
February 22, 2018
Uneccessary recommendations Is it possible to give them zero stars? Brought the car in for an annual inspection and 25K mi service. They recommended rotating my tires, so I opted Is it possible to give them zero stars? Brought the car in for an annual inspection and 25K mi service. They recommended rotating my tires, so I opted in. And they said it wouldn't have passed inspection without new wiper blades and changed all my filters. They also said I needed new front brakes and rotors because it was basically metal on metal, even though the car drove perfectly and none of the dashboard indicators came on, and that I'd need new tires soon. I took the car to a place nearby where I get my other non-Toyota car serviced all the time, especially since they specialize in tires, brakes, etc. They looked at everything and said everything was perfectly fine... SEE YA, Toyota service. Thanks for throwing my loyalty and trust out the window. Never coming back, and I'm pissed because I probably didn't "need" everything else they said I did. I look forward to trashing your crappy business and bottom line priorities on every website I can log on to. More
by n0soup4u
Employees Worked With
Andrew P
February 21, 2018
Ralston Dunn is Amazing When my 2015 Toyota Camry lease was coming up, I was torn between getting another Camry or going for the 2018 Toyota Rav 4. Ralston Dunn completely u When my 2015 Toyota Camry lease was coming up, I was torn between getting another Camry or going for the 2018 Toyota Rav 4. Ralston Dunn completely understood my concerns about safety when driving my grandchild around. He was so patient explaining everything that concerned me. I picked up thy 2018 Toyota Rav 4 and again he went over every detail about the car. Ralston deserves a promotion!! Grace was excellent in the finance department too!! More
by Ivy1234
Employees Worked With
Ralston Dunn, Doug Price, Grace Castillo
February 20, 2018
excellent service department Whenever I service my three toyotas I always ask for Andrew Panton (service advisor) and Darwin Mejia (mechanic). I know my cars will be services pro Whenever I service my three toyotas I always ask for Andrew Panton (service advisor) and Darwin Mejia (mechanic). I know my cars will be services promptly and perfectly. More
by kato
Employees Worked With
Andrew Panton, Darwin Mejia
February 19, 2018
salesman was terrific Have been with Toyota for at least 30 years leasing vehicles every 3 years. I had the best salesman every this last time. Charlie O'Keefe. If you g Have been with Toyota for at least 30 years leasing vehicles every 3 years. I had the best salesman every this last time. Charlie O'Keefe. If you go ask for him. You won't be disappointed. More
by suebianchi
Employees Worked With
Christina Southard, Adam Smith
February 18, 2018
Impeccable service Collin Guida has been extremely helpful with the transition from my older model corolla to a newer highlander. He did everything in his power to get m Collin Guida has been extremely helpful with the transition from my older model corolla to a newer highlander. He did everything in his power to get me thr best deal possible and made the impossible happen. Very professional and understanding. I can't say enough good things. Definitely recommend. More
by Gregory L Pierre
Employees Worked With
Collin Guida
February 15, 2018
Amazing customer service! My experience with Ralston Dunn was one of the best customer service experiences I have had with any car dealership. He was incredibly helpful and pat My experience with Ralston Dunn was one of the best customer service experiences I have had with any car dealership. He was incredibly helpful and patient as I eventually decided to lease a 2018 Toyota RAV4. I am very appreciative of the support and genuine care that Mr. Dunn shows through his interactions. -Siu More
by Siu
Employees Worked With
Ralston Dunn
February 14, 2018
Gets the Job Done !! I recently traded in my Honda Pilot and Leased a New Toyota Highlander LE-Plus . I dealt with Jessie James the 3rd Saturday evening and previewed the I recently traded in my Honda Pilot and Leased a New Toyota Highlander LE-Plus . I dealt with Jessie James the 3rd Saturday evening and previewed the new vehicle he asked me to return the next day to inspect the pilot. He took in my vehicle for resale as promised and sent me home with the New highlander. He was very courteous I would highly recommend him to any of our friends this was a nice experience. More
by jmj3335
Employees Worked With
Jessie James 3rd
February 12, 2018
Positive purchasing experience Excellent salesman, who always returned my calls and kept his word. He did his best to expedite the process. lovely clean dealership. Intend to ret Excellent salesman, who always returned my calls and kept his word. He did his best to expedite the process. lovely clean dealership. Intend to return when my lease is up. More
by Coolmama
Employees Worked With
Collin Guida, Yanira Martinez
February 08, 2018
My fifth Rav! Gerald was very good. He was not a pressure salesman. He listened to me and what I wanted in a car. (My 5th RAV so it wasn't hard!) I had been shopp Gerald was very good. He was not a pressure salesman. He listened to me and what I wanted in a car. (My 5th RAV so it wasn't hard!) I had been shopping but Gerald came through and got me a deal that I could not pass up. He was helpful and did everything as promised. I would send a friend to Gerald, he was super. I think Westbury Toyota has a keeper in Gerald! More
by Phyllis
Employees Worked With
Gerald Lowe
