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Westbury Toyota

Westbury, NY

4.8
2,720 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,720 reviews

December 21, 2015

The Best! I went with my mother to lease a 2016 Camry from Collin after my mother was fed up with other dealerships lying, and being unnecessarily pushy with he More

by MCrooke4814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Guida, Liz Core
December 12, 2015

best car experience I have been car shopping for a few months now. On Tuesday I went into westbury Toyota looking to lease a Prius C, Bernie helped show us the car and go More

by arose129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Anatra, Anthony Antonetti
December 08, 2015

Wonderful Experience! Bernie Anatra is a wonderful, personable salesperson. Purchasing a vehicle from him was a pleasure! Westbury Toyota is a friendly comfortable place to More

by LLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Anatra
December 08, 2015

Great New Car Experience Ralston Dunn was amazing. He was so helpful and found us the perfect Toyota Camry XLE. He made the whole process seem effortless. What a pleasure wor More

by Happy From Brooklyn, NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralston Dunn, Steve Kutner
December 05, 2015

Excellent Customer Service! I am in awe of how professional and curious the staff at Westbury Toyota were. Liz Core, the finance manager went above and beyond her job responsibil More

by Meglaumic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Nunez, Liz Core, Claude St. Gilles
December 03, 2015

Unbelievably careless RAV4 went on fire due to never recieved recalls. the loaner truck they gave me had an empty box of .223 bullets in it!!!!!! Unreal!!! Took a month to More

by Very unsatisfide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin and Zach.
Jan 02, 2016 -

Westbury Toyota responded

Hello. Please understand that we are sorry for the problems you have encountered. Unfortunately your blame is incorrectly directed at the dealership, and NOT at the correct parties. Please let me explain. First and foremost, recalls are sent by the manufacturer, (NOT the dealership) directly to your registered address. Secondly, you found an EMPTY box in your loaner car; why is that a problem? It obviously was an oversight when the vehicle was cleaned before it was given to you at NO CHARGE. Lastly, you are wrongly blaming Westbury Toyota for incorrect information, where in reality CARFAX is responsible for the details, NOT the dealership. Your complaints are not valid, especially since your vehicle was not purchased recently, and you are blaming the current sales staff???

November 25, 2015

RUDE SALESMAN Unfortunately I cannot remember the name of the salesman who destroyed my faith in this dealership. I am a return customer and have previously purchas More

by 3toyotas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
UNKNOWN
Jan 02, 2016 -

Westbury Toyota responded

Westbury Toyota is unhappy that you chose to travel elsewhere to purchase a vehicle. As I have spoken at length with the salesman, I have come up with a much different scenario involving your recent visit. Please contact me at your convenience to discuss this in detail. Thank you. Steve Silverstein, BDC/Internet Sales Manager 516-333-3100...

November 20, 2015

Effortless Purchase A low pressure, easy-going sales team - how refreshing! All questions were answered quickly and professionally. I purchased a new 2016 Tacoma with a More

by EasyRider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein, Aldemar Cagua, Steve Kutner, Alexis Bezdelguina, Erla Maravilla
November 09, 2015

The best car buying experience Excellent customer support, friendly, and truly made me feel like family. Leased a 2015 Rav 4 Limited. Bruce and Steve made a stressful situation fo More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
November 08, 2015

No worries I love this dealership! I purchased a pre-owned Toyota Sienna 2008 from William Chin. He is very knowledgeable and on top of things for me. He contact More

by Niurkarosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Liz Core
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