
Westbury Toyota
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Jesse rocks Great experience dealing with Jesse Jennings. Very friendly, trustworthy salesman. Prices are OK, negotiation is possible. Would recommend to a friend Great experience dealing with Jesse Jennings. Very friendly, trustworthy salesman. Prices are OK, negotiation is possible. Would recommend to a friend. Big variety of cars. More
Steve WOWED Me! Steve was a wonderful sales representative and was straight forward and upfront with the costs and issues. He showed me the car and it's functions an Steve was a wonderful sales representative and was straight forward and upfront with the costs and issues. He showed me the car and it's functions and even programmed the Blue Tooth with my cell phone. There was no problems with any of the paperwork and things went smoothly. These the auto sales representatives that are an asset to the dealership. Customers will come back for future purposes. I hope you can keep it going with me. I bought my first Toyota Corolla in 1984 when at the time it was called "Old County Toyota" in Hicksville. Keep up the great work Steve and you will continue to WOW your customers with car sales~! Thank you so much. More
Great experience! Smooth transaction! Steven Silverstein was a great salesman, not pushy and I felt that he was on my side.. Thanks Steven! John Edwards completed the Smooth transaction! Steven Silverstein was a great salesman, not pushy and I felt that he was on my side.. Thanks Steven! John Edwards completed the deal in no time. This is my second Toyota Rav4. I love the car and the people hat work in this dealer and also.... Wonderful Service Department T H A N KS !!!!! More
car recall 5 times in 6 years was called at home and told that water pump was leaking which was only 21 miles after after it inspected a few days before. told it was 545 dollars p was called at home and told that water pump was leaking which was only 21 miles after after it inspected a few days before. told it was 545 dollars plus tax told them to let it leak took to my service station and they found nothing went on trip next day and stopped at service station i used in area also found nothing car had 31000 miles on it what kind of car would have a leak in the water pump at 31k , oops it didn't will never use them had 4 toyotas had 4 mitsubishi, and if i thought they would survive in the united states market would buy another one but dont think so had 5 nissans will buy another vehicle on september 4th of this year more likely a nissan rogue/juke or murano, have not yet decided customer service department was no help even though they contacted me recently and asked what they can do to earn my trust again after telling them they did nothing. you asked for it you got it toyota has a whole new meaning. More
bad workmanship i went into service dept told them i heard a noise in the front right engine/wheel minutes later diagnostic was the noise was due to idler's at back o i went into service dept told them i heard a noise in the front right engine/wheel minutes later diagnostic was the noise was due to idler's at back of timing belt ,ok how much it cost$ 1700 did you check everything ,yes we do a mutiple point check including tire pressure belts etc .is the car ok to drive ? because i dont have the money to do this right now ,yes says the service rep, but not sure for how long .any way there is a recall on gear solenoid we will change that and then you will be on your way .when all was done my wife pick up the car (toyota sienna 2004) and drove off ,14 miles down the road the car broke down,two studs broke off from front right wheel i immidiately call service dept they said bring it back i call a tow truck got back to toyota now they are telling me they did not have to take the wheel off forgetting the fact that they did a diagnostic and charge$ 130 and that the car was ok to drive putting my wife's life at risk she could have died because of their poor negligience or incompitence making the wrong diagnostic and not checking the wheel or not putting the wheel back on correctly. More
Great Dealership if looking to purchase a car!! My Experience at Westbury Toyota was the best I have ever experienced. Very Friendly Staff and very enjoyable, easy process. I knew exactly what i wan My Experience at Westbury Toyota was the best I have ever experienced. Very Friendly Staff and very enjoyable, easy process. I knew exactly what i wanted to look at before i arrived and was shown the Toyota Rav4 with all the features I wanted! Loved the car so went and made a deal! Raymond Genadry was excellent with helping me throughout the whole process. Always checked in on me while he was getting the necessary information to my insurance agent and the paper work for the finance part. I would recommend going to talk to him if you are interested in a Vehicle. The same goes to Julio Escobar. He helped me with all the financial parts. Explained everything very well to me and made the process very easy! They all helped me get the best deal and have above and beyond with there hospitality and service! Overall I am one very happy customer and plan on getting the service done there as well! If you are looking for a place to shop for a car or even service and not get pushed around or even feel pressured then don't hesitate to got to Westbury Toyota and deal with the friendly staff! More
Jesse Jennings is one of the best salesperson! He is very kind and friendly and honest, with the smile on his face. He greeted us as soon as we walked into the facility! He makes you to feel comfo He is very kind and friendly and honest, with the smile on his face. He greeted us as soon as we walked into the facility! He makes you to feel comfortable. He was very helpful. He tried his best to help us to find a used car in "our budget", We really enjoyed our experience and got an excellent service and will definitely recommend him! More
Came to Buy a Used Car and Left in a New One Steven Silverstein was the first salesman to approach me when I arrived. I told him I was looking for a car a couple of years old. I broke down the da Steven Silverstein was the first salesman to approach me when I arrived. I told him I was looking for a car a couple of years old. I broke down the day before on April 11, 2014 with my 2002 Nissan Sentra. I said I refused to put anymore money into this vehicle. I decided I was going to buy a nice used car. I decided on Westbury Toyota because of its reputation. I knew several people that bought vehicles and had good experiences with Westbury Toyota. After Steven showed me a couple of used cars, He advised me with good credit he could put me in a new car with 0%down and 0% interest for 6 yrs. He lefy my wife and I alone to think about it. He put no pressure what so ever on us about making this decision. I asked Steve to do the numbers to see what the payments would look like. When I saw the numbers, I felt The payments were a little high for me. I told him what monthly number was good for me to handle. He went into an office and spoke with someone behind a desk and came back with the amount I could handle. I told Steve it a deal. I had just retired Dec.31,2014 from the NYC Housing Authority with 40 years. I think I deserved to finally buy my first ever new car. I still own a 1997 Camry LE V6 with almost 200,000 miles that my daughter drives. I felt like a kid in a candy store until I was brought in to meet John Edwards. He was the Finance Manager for Westbury Toyota. I thought I had a great deal until Mr.Edwards added a few incentives to the deal that would not cost me a dime. He gave me a year worth of car washes, upgraded my alarm, gave me body side moldings for the doors and a personal assistant to call when I have any kind of question about anything for one full year 24 hrs. a day and 7 days a week. I told my next door neighbor Westbury Toyota and he ended up buying a brand new Highlander. I knew this dealership treated its customers like family and putting no pressure on anyone to buy from them. This is why I came to Westbury Toyota. They made it so easy and I drove out in my Camry in about 21/2 Hours. What an experience. More
Another GREAT experience with Ralston Dunn and John Edwards This is my 3rd time working with John Edwards and 2nd time with Ralston Dunn. They make a great team! Both men are extremely helpful and thoughtful! This is my 3rd time working with John Edwards and 2nd time with Ralston Dunn. They make a great team! Both men are extremely helpful and thoughtful! Both walk you through all the processes and make sure you understand and are comfortable. I would recommend anyone to go through them for assistance. Another great experience at Westbury Toyota with those two men! More
Steven Silverstein Steven is a wonderful sales person he's warm welcoming and very patient. Steven help me to get a very nice car I thank you Steve for your excellent s Steven is a wonderful sales person he's warm welcoming and very patient. Steven help me to get a very nice car I thank you Steve for your excellent service. More