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Westbury Toyota

Westbury, NY

4.8
2,703 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,703 reviews

June 21, 2014

Jesse rocks Great experience dealing with Jesse Jennings. Very friendly, trustworthy salesman. Prices are OK, negotiation is possible. Would recommend to a friend More

by Viktoire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014

Steve WOWED Me! Steve was a wonderful sales representative and was straight forward and upfront with the costs and issues. He showed me the car and it's functions an More

by BruceCorolla14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
May 25, 2014

Great experience! Smooth transaction! Steven Silverstein was a great salesman, not pushy and I felt that he was on my side.. Thanks Steven! John Edwards completed the More

by jmglot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
May 22, 2014

car recall 5 times in 6 years was called at home and told that water pump was leaking which was only 21 miles after after it inspected a few days before. told it was 545 dollars p More

by colby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
Jun 23, 2014 -

Westbury Toyota responded

Westbury Toyota would like you to be advised that the Service department is now under new Management and many of the staff members have been replaced with other Toyota Certified Technicians.We sincerely apologize if you feel the advisor took advantage or did not advise you properly. We would love to contiune our long term relationship with you. Please feel free to contact me directly to speak further. Westbury Toyota Internet Sales Manager

May 17, 2014

bad workmanship i went into service dept told them i heard a noise in the front right engine/wheel minutes later diagnostic was the noise was due to idler's at back o More

by strauss4u39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mohamed
Jun 23, 2014 -

Westbury Toyota responded

Westbury Toyota would like you to be advised that the Service department is now under new Management and many of the staff members have been replaced with other Toyota Certified Technicians. When dealing with mechanical issues anything is possible. When we repair any vehicle we drive it and look over the job by another technician to check on the fix to the issue. We sincerely apologize if anything was over looked or loosened during the 14 mile drive. Please feel free to speak to our Customer Service Manager Dana Mangano regarding your concerns with the dealerships repair of your vehicle. She may be able to offer you some services to show our apology for your negative experience during your last visit.

Jun 23, 2014 -

Westbury Toyota responded

Westbury Toyota would like you to be advised that the Service department is now under new Management and many of the staff members have been replaced with other Toyota Certified Technicians. When dealing with mechanical issues anything is possible. When we repair any vehicle we drive it and look over the job by a second technician to check on the fix to the issue. We sincerely apologize if anything was over looked or loosened during the 14 mile drive. Please feel free to speak to our Customer Service Manager Dana Mangano regarding your concerns with the dealerships repair of your vehicle. She may be able to offer you some services to show our apology for your negative experience during your last visit. Westbury Toyota Internet Manager

May 15, 2014

Great Dealership if looking to purchase a car!! My Experience at Westbury Toyota was the best I have ever experienced. Very Friendly Staff and very enjoyable, easy process. I knew exactly what i wan More

by jcj0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Genadry, Julio Escobar
May 14, 2014

Jesse Jennings is one of the best salesperson! He is very kind and friendly and honest, with the smile on his face. He greeted us as soon as we walked into the facility! He makes you to feel comfo More

by Mashin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Jennings
May 13, 2014

Came to Buy a Used Car and Left in a New One Steven Silverstein was the first salesman to approach me when I arrived. I told him I was looking for a car a couple of years old. I broke down the da More

by AngeloRosa44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
May 01, 2014

Another GREAT experience with Ralston Dunn and John Edwards This is my 3rd time working with John Edwards and 2nd time with Ralston Dunn. They make a great team! Both men are extremely helpful and thoughtful! More

by MsMMac2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralston Dunn
April 30, 2014

Steven Silverstein Steven is a wonderful sales person he's warm welcoming and very patient. Steven help me to get a very nice car I thank you Steve for your excellent s More

by Slater24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
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