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Westbury Toyota

Westbury, NY

4.8
2,712 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,713 reviews

August 20, 2013

Looking to purchase a Prius we used the Carwoo service. Mark Jama at Westbury Toyota was quick to provide a quote and timely in answering questions about incentives available and because of Mark We decided More

by PeterC8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
August 02, 2013

Usually i'm not the type of person to write reviews, but i feel that Westbury toyota Steve Stephanie and Eric had earned more tan my review. After a horrific car shopping experience I was very skeptical More

by Samanthaberk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Roettinger, Steven Silverstein
August 01, 2013

Recently totaled my car and was in need of a replacement. After originally talking to people over at Sunrise Toyota and Hempstead Toyota I was not satisfied with the service over the phone. Talking to your e More

by cameronkohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Roettinger
August 01, 2013

The sales rep I worked with today was Eric Roettinger. He was very friendly, honest and diligent. He told the truth about everything, even the bad things. He answered every question from pricing to availibil More

by bboyxchristian1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 29, 2013

The dealership is unlike any dealership I have ever experienced! The service from Steven Silverstein Was beyond the call of duty and he treats you like he knows you for years ! One word is he was awe More

by Anniep3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kuplen , Steven Silverstein, Anthony Antonetti
July 26, 2013

Steven Silverstein was very knowledgable about the type of car that I needed. Steven was very honest and straight forward with his approach. He made me feel comfortable in making my decision and made sure More

by PPetro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
July 24, 2013

Extremely attentive and high quality customer service,quick responses to my questions,by far the best experience I have ever had with a car dealership More

by Seancousi23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa hill young
July 22, 2013

I called Westbury Toyota to make an appointment and spoke to a wonderful service representative named Krystle Luchetti. Not only was she extremely friendly she was incredibly knowlegable and answered all que More

by Ladeeda12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystle Luchetti
July 21, 2013

This is the second time we have bought a car from this dealer. Each time, the process has been so easy, and they have worked with us on every specific situation we might have. Quick, efficient, pleasant More

by amymcurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein, Luis Valdes
July 09, 2013

Having bought a new Prius I will not buy another car from them again. Or recommend to friends or family. Neither do I recommend that anyone interested in shady and sleazy service a vestige of a bygone era ev More

by AlexKamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Catalina
Jul 24, 2013 -

Westbury Toyota responded

Hello Sir, We would like to speak with you further regarding this negative review you had left for us on this site as well as many other sites. We understand you were not satisfied with your visit with us. I apologize on Westbury Toyotas behalf regarding your experience working with Luis and Katalina. We take our online reputation very seriously and understand the importance of our customers feedback. We have tired multiple times to contact you regarding this review and please ask for you to remove this feedback from our online sites. As you can see from our other reviews we have many fans and of course many very satisfied customers. We understand some issues are out of our control and we always do our best to try to resolve any issues that come about. I understand you were undercharged for your vehicles registration and was called to collect the amount of $55. If you are completely unhappy with your vehicle purchase and your experience I again offer you my sincerest apologies. Please feel free to contact me directly as I am the Internet Manager here at Westbury Toyota and take my customers satisfaction very seriously. I am here to assist you with any of your vehicle’s needs.

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