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Westbury Toyota

Westbury, NY

4.8
2,718 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,718 reviews

July 26, 2013

Steven Silverstein was very knowledgable about the type of car that I needed. Steven was very honest and straight forward with his approach. He made me feel comfortable in making my decision and made sure More

by PPetro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
July 24, 2013

Extremely attentive and high quality customer service,quick responses to my questions,by far the best experience I have ever had with a car dealership More

by Seancousi23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa hill young
July 22, 2013

I called Westbury Toyota to make an appointment and spoke to a wonderful service representative named Krystle Luchetti. Not only was she extremely friendly she was incredibly knowlegable and answered all que More

by Ladeeda12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystle Luchetti
July 21, 2013

This is the second time we have bought a car from this dealer. Each time, the process has been so easy, and they have worked with us on every specific situation we might have. Quick, efficient, pleasant More

by amymcurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein, Luis Valdes
July 09, 2013

I would definitely recommend any of my family/friends to buy or lease a vechicle from Westbury Toyota and to see Steve, he was terrific. He was upfront and honest and was driven to ensure that I received t More

by Lorr456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
July 09, 2013

Having bought a new Prius I will not buy another car from them again. Or recommend to friends or family. Neither do I recommend that anyone interested in shady and sleazy service a vestige of a bygone era ev More

by AlexKamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Catalina
Jul 24, 2013 -

Westbury Toyota responded

Hello Sir, We would like to speak with you further regarding this negative review you had left for us on this site as well as many other sites. We understand you were not satisfied with your visit with us. I apologize on Westbury Toyotas behalf regarding your experience working with Luis and Katalina. We take our online reputation very seriously and understand the importance of our customers feedback. We have tired multiple times to contact you regarding this review and please ask for you to remove this feedback from our online sites. As you can see from our other reviews we have many fans and of course many very satisfied customers. We understand some issues are out of our control and we always do our best to try to resolve any issues that come about. I understand you were undercharged for your vehicles registration and was called to collect the amount of $55. If you are completely unhappy with your vehicle purchase and your experience I again offer you my sincerest apologies. Please feel free to contact me directly as I am the Internet Manager here at Westbury Toyota and take my customers satisfaction very seriously. I am here to assist you with any of your vehicle’s needs.

June 27, 2013

Steve was a low pressure salesman who knew exactly what the important points were for a consumer buying a car. He was very knowledgable and spoke with us like he was a neighbor on the block-not like a sale More

by redlego30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
Jul 05, 2013 -

Westbury Toyota responded

Thank you so much for leaving us your feedback regarding your recent purchase with us here at Westbury Toyota and with your sales person Steven Silverstein. At Westbury Toyota we treat you like family! We are here for you for all your vehicle needs. If your family or friends are looking to purchase a vehicle please send them over to us. We will be sure to offer them the same car buying experience. Be sure to visit us at www.westburytoyota.com to take advantage of future service specials! & Don’t forget to Like us on Facebook if you would like to keep up with our many local events! Best of Luck from Your preferred dealer - The Westbury Toyota Family

June 09, 2013

Steve was very attentive to our needs during the whole process which i thought would take a day or two, but he has us driving off in the new car in a manner of hours. He walked us though everything, was v More

by MichaelPisapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
Jun 14, 2013 -

Westbury Toyota responded

Michael, Thank you for such wonderful feedback regarding your recent purchase with us here at Westbury Toyota. We hope you are enjoying you 2013 Corolla! We look forward to seeing you for your first service visit. Dont forget about your Toyota Care- 2 year complimentary service Plan! Best of Luck - Westbury Toyota

June 05, 2013

I specifically came to DealerRater.com to find the dealer I wanted to work with, so I feel obligated to write a review to keep this dealer's good reputation alive. I had never had the pleasure of dealing wit More

by jaredrosslevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Cordova, Steven Silverstein
Jun 14, 2013 -

Westbury Toyota responded

Jared, Thank you so much for this excellent review. Westbury Toyota strives every day to maintain an outstanding reputation. We truly value our customers who have put in the efforts to help us with posting their experiences online. We try our hardest to provide each and every one of our customers with an incomparable experience. We hope to continue a friendship with you & your family as the years go on to help you maintain your vehicle and offer you the best of deals with your services as well. Please feel free to call us at any time. we are always here to answer any questions or concerns that may come about in time. Wishing you many years of satisfaction! - Westbury Toyota

June 03, 2013

My wife and I showed up one hot afternoon and the first person we saw outside was Steve S. He had made my wife and I extremely comfortable and we were sold immediately The fact that Steve took his time More

by Mrchucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Silverstein
Jun 14, 2013 -

Westbury Toyota responded

Mr. Chucky Thank you for leaving us a review regarding your experience with us here at Westbury Toyota. We are so happy to hear you had such a wonderful visit with us. We do greatly appreciate your feedback and want to thank you again for your efforts in helping us maintain an excellent reputation. We understand that buying a vehicle is not an easy purchase so we try to do our best to explain all the details of the vehicle as well as show you the many different options available to you. Please tell all your friends and family members about your experience with us. We will be sure to take excellent care or anyone sent over to us as you are officially now a part of the Westbury Toyota Family!! We look forward to seeing you for your first complimentary service when you reach 5k miles gives us a call to schedule your first maintenance visit. 516-333-9748 Best of Luck to you always - Westbury Toyota --------------------------------------------------------------------------------

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