Westbury Toyota

We have bought three Toyotas in the last six months from this dealership. They had been professional and courteous. They had good follow-up and customer service on our 1st 2 purchases. On our 3rd purchase this dealership. They had been professional and courteous. They had good follow-up and customer service on our 1st 2 purchases. On our 3rd purchase, our out-of-pocket price did not match what we were told. Just be cautious with the numbers. We were very disappointed as repeat customers. More

hertzil and john edwards were a great team. they were very informative and we not only renewed my lease for one car but got 2 cars. very informative and we not only renewed my lease for one car but got 2 cars. More

My wife and I had returned to Westbury Toyota due to the positive experience with Jorge in 2009. We decided to take advantage of the offer to trade in our 2009 Prius for a 2011 Prius. Upon entering the deal positive experience with Jorge in 2009. We decided to take advantage of the offer to trade in our 2009 Prius for a 2011 Prius. Upon entering the dealership, we were told he was no longer there. However, Ralston attended to us. I have to say, the experience we had with Ralston was just as positive we had with Jorge. He listened to our needs and did the best he could with what he had. Ralston was patient with us on our decision process and did not rush us. It just shows that the purchasing and customer service experience is consistent at Westbury. Everything was perfect except for the price. We went in without research materials on the 2011 Prius. We didn't realize that Toyota had slightly downgraded their trim levels between the second and third generation of the Prius. I would say that was our fault. We were lucky enough that money is not an issue, but we wanted to make sure we got the best value. I think we could have received more for the trade in value for the 2009 Prius. Bargaining to lower the 2011 Prius was tough. This recent purchase is our third Toyota vehicle in 5 years. If the customer service keeps at this establishment, we'll be sure to be back to purchase and replace our 2006 RAV4. More

GOOD EXPERIENCE, SALESMAN WAS VERY FRIENDLY.HE TRIED HELP ME IN ANY WAY HE COULD DO. I WILL RECOMMEND THIS DEALERSHIP TO OTHER PEOPLE. THANKS, ME IN ANY WAY HE COULD DO. I WILL RECOMMEND THIS DEALERSHIP TO OTHER PEOPLE. THANKS, More

The ease of dealing with the salesperson made the experience very smooth. It is not often you walk into a car dealership and are treated fairly and with respect without having to play games on the p experience very smooth. It is not often you walk into a car dealership and are treated fairly and with respect without having to play games on the price. More

Overall my experience was excellent. I bought a car from Julio 4 years ago and came back to the same dealership because my first experience here was also very good. Julio is very knowledgeable about the pro Julio 4 years ago and came back to the same dealership because my first experience here was also very good. Julio is very knowledgeable about the product and sincere. I thought Nikolaos was very genuine and helpful explaining the details of my purchase. Although I hope to hold onto this car longer than 4 years I would definitely come back. More

Westbury Toyota Service is a great place to take your vehicle for repair and general maintenance. The staff is friendly and knowledgeable. They get you in and out quickly. vehicle for repair and general maintenance. The staff is friendly and knowledgeable. They get you in and out quickly. More

We went in looking for a used car but didn't want to be pressured, the salesman left us along and when we were done looking, Hertzel came over and asked us if he could help us, he asked the right questions pressured, the salesman left us along and when we were done looking, Hertzel came over and asked us if he could help us, he asked the right questions and pointed us in the right direction. he eventually told us about a red tag special on a 2011 Camry. well I knew about the Camry but my wife fell in love with it as soon as she sat in it. hertzel was very professional and the process went very smoothly. this is the second car we have purchased from this dealership and I would reccomend it to anyone because of their profewssionalism,courtesy and pricing. More

My experience at Westbury Toyota was wonderful. Everyone was very helpful and accommodating, the wait time was minimal compared to other times I have tried to buy a new car. I love my Sienna!! was very helpful and accommodating, the wait time was minimal compared to other times I have tried to buy a new car. I love my Sienna!! More

My 4th vehicle from this dealership and 3rd working with Luis Valdez and 1st with Julio Herrera. Friendly and curteous, they provided me with no nonsense, timely, and competative pricing on the three Toyota Luis Valdez and 1st with Julio Herrera. Friendly and curteous, they provided me with no nonsense, timely, and competative pricing on the three Toyota Priuses I have purchased and/or traded in with them. My experience with them was simple, and easy as they met my questions with patience and clear and concise explanations. They helped me honor the agreements and/or offers I had received from Toyota and from their own dealership with their best abilities. I have had a pretty decent experience trading in my Prius's for the upgraded/newer models. Westbury Toyota's service department also offers excellent and timely services. Service scheduling was always curteous. Appointments are made when there was the least possibility of delays. All in all, I never had any delays with their service department which was located right behind their dealership. More