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Westbury Toyota
Westbury, NY
2,718 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,718 reviews
April 29, 2010
We were very happy by visiting westbury toyota. the customer service was great. Everything was explain to us every clearly. Everyone at the dealership was very nice. the overall experience was great an customer service was great. Everything was explain to us every clearly. Everyone at the dealership was very nice. the overall experience was great and we would highly recommend this dealership to friend and family. More
by jorm2000
Employees Worked With
anthony a dinelaris
April 27, 2010
I am giving this rating because after a long research in Tri-state area looking for a decent Toyota sienna, i finally found it trough the web in Westbury Toyota their cars are in excellent conditions, many Tri-state area looking for a decent Toyota sienna, i finally found it trough the web in Westbury Toyota their cars are in excellent conditions, many to choose from and they work with you during the whole process, you get the carfax, and a certified car or a new car. purchased Toyota Sienna 2008 April 2010. eventually looking foward to upgrade my car here Thanks Jorge Lopez Julian Gonzalez salesman's More
by dannyloko
Employees Worked With
Jorge Lopez
April 27, 2010
THIS IS THE THIRD TIME THAT I HAVE VISITED THE DEALERSHIP. I FOUND THAT ONCE AGAIN THE CUSTOMER SERVICE WAS EXCELENT, WITH ITS VERY FRIENDLY AND HELPFUL EMPLOYEES. WE WERE HELPED AS EARLY AS POSSI DEALERSHIP. I FOUND THAT ONCE AGAIN THE CUSTOMER SERVICE WAS EXCELENT, WITH ITS VERY FRIENDLY AND HELPFUL EMPLOYEES. WE WERE HELPED AS EARLY AS POSSIBLE AND WE DIDN'T NEED TO WAIT TOO LONG. WE WERE ALSO VERY PLEASED WITH OUR DEALER JORJE ORTIZ. THIS IS THE SECOND TIME WE HAVE GONE TO HIM, AND AS EXPECTED WE WERE NOT DISSAPOINTED WITH HIM. HE HELPED US FINE A VERY FAIR PRICE FOR US, COMBINING OUR NEEDS WITH HIS OWN KNOWLEDGE TO FIND A CAR JUST RIGHT FOR OUR NEEDS. I BELIEVE THIS VISIT WAS AN OVERALL POSITIVE, AND I AM SURE I WILL RETURN TO TOYOTA FOR MY VEHICULAR NEEDS. More
by TAKIS
Employees Worked With
JORJE ORTIZ
April 25, 2010
My wife and I came into the dealership interested in a Toyota Prius II. Michale was very friendly and was not overly pushy at all. He showed us the differences between the Prius II & III. He then made Toyota Prius II. Michale was very friendly and was not overly pushy at all. He showed us the differences between the Prius II & III. He then made it an easy choice by only charging a few dollars more to upgrade to the Prius III. He was very knowlegable and friendly. We came in to get the car with our two young children (ages 3 & 1 1/2). He made the process go very quickly and even sat with me and my wife to go over the entire car. We would recommend this dealership to our friends and family and especially have them ask for Michael Scannello. Thanks Mike for all your help. We love the Prius. Sincerely your, The Weinstein's Plainview, NY More
by davide30
Employees Worked With
Michael N. Scannello
April 25, 2010
Went in to purchase a yaris. Not only were their prices on used yaris' great, but the service was also very friendly. They were not pushy in the least and worked hard to help me. Def would recommend to a on used yaris' great, but the service was also very friendly. They were not pushy in the least and worked hard to help me. Def would recommend to anyone. Talk to Frank.. he was the one who helped me. More
by ValmonUni
Employees Worked With
Frank
April 19, 2010
The representative was very helpful and informative to our questions and needs he heard our needs and what budget we could afford to spend on the car we wanted and did his best to accomodate us with the our questions and needs he heard our needs and what budget we could afford to spend on the car we wanted and did his best to accomodate us with the vehicle we wanted and did not push us into something we did not want or could not afford like other dealers we went to. More
by clemfabre
Employees Worked With
Anthony A. Dinelaris/John Edwards
April 16, 2010
Understood our financial constraints and sincerely tried to meet them. Very professional. They did not try to sell me anything that I was uncomfortable buying. They tried to be as competitive as possible to meet them. Very professional. They did not try to sell me anything that I was uncomfortable buying. They tried to be as competitive as possible on the pricing and the service hours are very convenient. More
by shmuel50
Employees Worked With
Jorge Ortiz
April 16, 2010
Understood our financial constraints and sincerely tried to meet them. Very professional. They did not try to sell me anything that I was uncomfortable buying. They tried to be as competitive as possible to meet them. Very professional. They did not try to sell me anything that I was uncomfortable buying. They tried to be as competitive as possible on the pricing and the service hours are very convenient. More
by shmuel50
Employees Worked With
Jorge Ortiz
April 14, 2010
This dealership is quite large and has alot of cars and trucks on the lot, so it makes shopping for a new car or truck much easier. The staff was very friendly and knew alot about there cars and trucks. It trucks on the lot, so it makes shopping for a new car or truck much easier. The staff was very friendly and knew alot about there cars and trucks. It was very easy to work with these guys in getting my new car. More
by anthony616
Employees Worked With
Frank
April 01, 2010
In October of 2007 I purchased a 2008 Highlander from Westbury Toyota. On the last day of March (end of the month/1st quarter) we went to another dealer that was closer to home to look at a 201o Prius. Westbury Toyota. On the last day of March (end of the month/1st quarter) we went to another dealer that was closer to home to look at a 201o Prius. That dealer did not have the car/color we wanted in stock. I called Westbury and spoke to Mark. I asked if they had the car/color we wanted in their stock. I was told they did. I told Mark we would be there within the hour to look at the car. When we arrived at Westbury we found the showroom to be poorly lit (very dark) and not very crowded. Mark immediately handed us off to another salesman. This salesman then went to get the car from another lot. When he returned with the car we looked at it and told him we did not need to test-drive it as we were familiar with the vehicle. We then went inside to talk price. The salesman gave us the MSRP. I asked about a lower price. I was told “We don’t discount the Prius here”. The salesman then proceeded to pull out a calculator and say that he would discount it 1%. I asked about a lower price and was again told “We don’t discount the Prius here”. I gave the salesman a figure and he then said he would have to see if he could do better than the 1% by talking to his manager. He then asked me for a credit card to “show we were serious”. I refused to give him a credit card. He then wrote something down on a piece of paper and asked me to initial it. I asked what I was initialing. The salesman said I was initialing to agree to buy the car if the price was ok. At this point we got up and left the dealer. I felt pressured and I already knew I could get the vehicle at a lower price than was being offered.. Within 5 minutes of leaving the dealership I received a call on my cell phone from “a sales manager” asking what was wrong and why I left. He was somewhat abrupt in his manner. I hung up. I would not recommend this dealership now even thought I had previously purchased a vehicle from Westbury Toyota. More
by DissapointedReturnCustomer
Employees Worked With
Mark
