Westbury Toyota

I have been dealing with Westbury Toyota for the past 15 years and over this time period I've become acquainted with Mr. Dunn who has sold me 4 vehicles. He has been paramount in helping me to choose the v years and over this time period I've become acquainted with Mr. Dunn who has sold me 4 vehicles. He has been paramount in helping me to choose the vehicle to best suit my needs. Mr. Dunn pays attention to his customers needs and is extremely knowledgeable about Toyota and its cars. I have always been very pleased with the service that I've gotten from Westbury Toyota. The dealership is clean and everyone is very friendly. My car buying experience went very smoothly. More

I had previously owned a Toyota Corolla which I had purchased in 2002 from Westbury Toyota. I was ready to trade in my old vehichle for a new car and I was happy to know that my sales person Ralston D purchased in 2002 from Westbury Toyota. I was ready to trade in my old vehichle for a new car and I was happy to know that my sales person Ralston Dunn was still at this dealership. Ralston showed me the various new car options now available and I decided to purchase a new Toyota Corolla as I had such a good experience with this car in the past. The dealership was clean and everyone I dealt with was curteous and friendly. I believe I got a great deal on my Corolla. The paper work and the delivery of my vehicle was smooth and evertyhing proceeded very quickly. I am enjoying my new car and my experience with the dealership after sale for installation of the lojack was quick and easy. I had a great experience with Westbury Toyota and it was a pleasure working with Ralston. More

I recommend Westbury Toyota dealer because they have a very good service especially Mr Suarez, treated me very friendly, does very great job... I have my new car that realize that Mr Suarez offered me the very good service especially Mr Suarez, treated me very friendly, does very great job... I have my new car that realize that Mr Suarez offered me the correct car... Thank very much Mr Suarez More

i just want to say as a newly widowed shopper, never buying a car alone, these guys were the absolute greatest!!!! they totally explained the car and it's features to a novice,but also explained everyth buying a car alone, these guys were the absolute greatest!!!! they totally explained the car and it's features to a novice,but also explained everything again when i brought my sons back to check the car out, as well as the financing terms and reasons for each one. my experience here was really one which i would recommend to all my friends. there was no hard sell pressure, telling me to take my time and decide. the next day as i was thinking about "if" i should make this purchase, i received a call from frank, saying he located a blue corolla if i was interested. he wasn't even sure i would be back to buy the car! the day after i picked up the car, again frank called to see if everything was ok and if we had any questions! this certainly is service with a capital S. everything was wonderful!!! i will certainly be back! THANKS GUYS!! More

The experience in Toyota was excellent. The customer service was very positive. Mr. Herrera support me and help me to made the best decision and choose a car that fit all my necesities. service was very positive. Mr. Herrera support me and help me to made the best decision and choose a car that fit all my necesities. More

I HAD A REALLY GREAT EXPERIENCE IN WESTBURY TOYOTA. MR. SUAREZ HELPED US TO CHOOSE THE CORRECT CAR, HE WAS VERY FRIENDLY, HE KNOWS HIS JOB VERY WELL. I RECOMMEND WESTBURY TOYOTA DEALER AND A GOOD SALESMAN SUAREZ HELPED US TO CHOOSE THE CORRECT CAR, HE WAS VERY FRIENDLY, HE KNOWS HIS JOB VERY WELL. I RECOMMEND WESTBURY TOYOTA DEALER AND A GOOD SALESMAN MR. SUAREZ. More

Ralston and his finance department provided all the service in ensuring I left with the car of my choice at a fair price all in one day. I left a happy customer. service in ensuring I left with the car of my choice at a fair price all in one day. I left a happy customer. More

We have bought three Toyotas in the last six months from this dealership. They had been professional and courteous. They had good follow-up and customer service on our 1st 2 purchases. On our 3rd purchase this dealership. They had been professional and courteous. They had good follow-up and customer service on our 1st 2 purchases. On our 3rd purchase, our out-of-pocket price did not match what we were told. Just be cautious with the numbers. We were very disappointed as repeat customers. More

hertzil and john edwards were a great team. they were very informative and we not only renewed my lease for one car but got 2 cars. very informative and we not only renewed my lease for one car but got 2 cars. More

My wife and I had returned to Westbury Toyota due to the positive experience with Jorge in 2009. We decided to take advantage of the offer to trade in our 2009 Prius for a 2011 Prius. Upon entering the deal positive experience with Jorge in 2009. We decided to take advantage of the offer to trade in our 2009 Prius for a 2011 Prius. Upon entering the dealership, we were told he was no longer there. However, Ralston attended to us. I have to say, the experience we had with Ralston was just as positive we had with Jorge. He listened to our needs and did the best he could with what he had. Ralston was patient with us on our decision process and did not rush us. It just shows that the purchasing and customer service experience is consistent at Westbury. Everything was perfect except for the price. We went in without research materials on the 2011 Prius. We didn't realize that Toyota had slightly downgraded their trim levels between the second and third generation of the Prius. I would say that was our fault. We were lucky enough that money is not an issue, but we wanted to make sure we got the best value. I think we could have received more for the trade in value for the 2009 Prius. Bargaining to lower the 2011 Prius was tough. This recent purchase is our third Toyota vehicle in 5 years. If the customer service keeps at this establishment, we'll be sure to be back to purchase and replace our 2006 RAV4. More