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Westchester Toyota
Yonkers, NY
2,417 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,417 reviews
January 29, 2015
satisfied Richard Benitez treat his customer very well and he went the extra miles to make you satisfied. Thats the guy to ask when coming in here. Richard Benitez treat his customer very well and he went the extra miles to make you satisfied. Thats the guy to ask when coming in here. More
by luan
Employees Worked With
Nelson Muñoz
Helpful January 28, 2015
Ripped Off Gave Deposit on a vehicle they advertised and didn't have. They were supposed to order it and take up to 30-days. Checked back with them after 2-weeks Gave Deposit on a vehicle they advertised and didn't have. They were supposed to order it and take up to 30-days. Checked back with them after 2-weeks to get e.t.a. and VIN# and they told 4-5 months. I cancelled deal and they gave me a refund voucher and told me check would come from main office. 45-days later still no refund and only excuses and "lip service " from management . Had to file case with Consumer Affairs and State Attorneys Office. More
by pissed
Employees Worked With
reception , Sean Berry
January 25, 2015
cheated swindled and lied too I should have done my research. I did not know Toyota had a lease offer of 169.00 mo. with 1,399.00 down + tax and fees for the Corolla S model. I I should have done my research. I did not know Toyota had a lease offer of 169.00 mo. with 1,399.00 down + tax and fees for the Corolla S model. I was looking to buy the LE model and realized I could not afford it but leasing seemed to be a good option, thats when Jesus Suarez, the salesman started the swindle the lies and the cheating. We talked about the LE, we looked at the LE but I also saw the S and liked it. Jesus said for only 25,00 more we could do the S model for 194.00 . I did not know about the manufacturers offer of 169mo and 1,399 down. Only 22 and wanting to buy my first new car even though money is tight. They got me this time but I will spend a lifetime telling everyone I know about the cheating, lying and swindling at this dealership. The finance guy got me too, adding the January payment into the 35 monthly payments, only thing the 1st month is included in the 1,399 down. As embarrassed as I feel now I did get an education money cant buy More
by Johnny M
Employees Worked With
David Grin, Jesus Suarez
January 24, 2015
2nd time My experience today was fantastic Sean the manager and his staff Ahamado were great. I came in looking to lower my payment on one car and walked out My experience today was fantastic Sean the manager and his staff Ahamado were great. I came in looking to lower my payment on one car and walked out with two. I will recommend all my friend and family to Westchester toyota! More
by Celina12
Employees Worked With
Sean Berry
January 24, 2015
Best car dealership I have ever been to I had an excellent experience with the representatives at this dealership. Special thanks to Mr. Pichardo. He was vey professional and conducted him I had an excellent experience with the representatives at this dealership. Special thanks to Mr. Pichardo. He was vey professional and conducted him self with regards to "customer service." Great group!! More
by Stephende
Employees Worked With
David Grin
January 21, 2015
great experience The customer service was Very good. I was satisfied with my purchase and the service. I came in not wanting to go over a certain amount and Chris and The customer service was Very good. I was satisfied with my purchase and the service. I came in not wanting to go over a certain amount and Chris and Sean made sure I stayed within it and I got the car I wanted. More
by miko
Employees Worked With
Sean Berry
January 20, 2015
Got a great deal I had a good experience and got a great deal everyone was very nice and helpful everyone including the magenta and finanace person were wonderful I had a good experience and got a great deal everyone was very nice and helpful everyone including the magenta and finanace person were wonderful More
by Gonzalezjos1
January 20, 2015
"JUAN PADILLA" I just bought my car 20 hours ago and came back to surrender the title of my old car and notice that my car has vandalized and told Juan what happen I just bought my car 20 hours ago and came back to surrender the title of my old car and notice that my car has vandalized and told Juan what happen. I believe that it happened while I am in there, so Juan offered me if I wanted to see the recorded video camera at the time while my car is in the dealership and I said yes. While I am waiting to see the recorded video they told me that it doesn't show anything but I told them how do I know if I don't see it myself? So now I felt there is cover up in here. They don't helped you after More
by siena
January 19, 2015
Amazing This is my second time coming to Toyota and both times I got excellent service and left as a proud and happy customer. I highly recommend this dealers This is my second time coming to Toyota and both times I got excellent service and left as a proud and happy customer. I highly recommend this dealership More
by Kfanelli
Employees Worked With
Eric Johnson , David Grin
January 19, 2015
Ricardo was great i had a Good time while i purchased my Car. He was perfect and respectful he was the best salesperson i have been with by far was great i had a Good time while i purchased my Car. He was perfect and respectful he was the best salesperson i have been with by far More
by Drlil
Employees Worked With
Sean Berry
